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should be no error icon: ‘?’ or ‘!’) and the Hard Drive should appear in “MY 
COMPUTER” as a new Drive Letter. 

If the Hard-Drive is brand new you may need to first format it to make the Drive Letter 
appear.  Right-click on MY COMPUTER, Select MANAGE, Go to DISK 
MANAGEMENT, go to the drive information in the Right column and Right-click on the 
drive to Initialize, Partition, Assign Drive Letter and Format.  We recommend the NTFS 
file system.  At this point you should get the Drive letter in MY COMPUTER.  

For installation issues, please contact 

[email protected]

 

 

 
 

 

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