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Sabine Wireless: Application and Troubleshooting Guide 080404 1 of 12

SWM7000 2.4 GHz Wireless Microphone Systems

Application and Troubleshooting Guide

Table of Contents

1.

DROPOUTS

2

2.

RF INTERFERENCE

5

3.

SOUND QUALITY

7

4.

BATTERY CHARGING SYSTEM

8

5.

RECEIVERS

8

6.

TRANSMITTERS 9

7.

SABINE REMOTE SOFTWARE

9

8.

UPGRADING RECEIVER FIRMWARE AND REMOTE CONTROL SOFTWARE

11

9.

DIP SWITCHES

12

10.

CUSTOMER SERVICE

12

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Содержание SWM7000 -

Страница 1: ...e Systems Application and Troubleshooting Guide Table of Contents 1 DROPOUTS 2 2 RF INTERFERENCE 5 3 SOUND QUALITY 7 4 BATTERY CHARGING SYSTEM 8 5 RECEIVERS 8 6 TRANSMITTERS 9 7 SABINE REMOTE SOFTWARE 9 8 UPGRADING RECEIVER FIRMWARE AND REMOTE CONTROL SOFTWARE 11 9 DIP SWITCHES 12 10 CUSTOMER SERVICE 12 ...

Страница 2: ...e is that your antennas must be carefully placed in order to pick up relatively weak signals 1 4 1 True Diversity The SWM7000 system comes with two dipole antennas sometimes called rubber duckies or rabbit ears that mount on the back of the receiver Two SWA700 Front To Rear cables are also included so that you can mount the dipole antennas on the receiver s rack ears Dipole antennas have a polar p...

Страница 3: ...than three adjacent receivers in the rack it is recommended that you consolidate the antennas by using Sabine s SWA6SS Antenna Distribution Amp ADA The ADA will allow you connect up to six 2 channel receivers to a single pair of antennas You can daisy chain several SWA6SS ADAs together to connect up to 70 receiver channels to one pair of antennas If you do not have an ADA separate the receivers in...

Страница 4: ...ne s receivers and antennas Sabine offers this cable in 15 or 30 foot lengths SWACA15 TNC or SWACA30 TNC Use Belden RG8 or equivalent for longer cable runs to reduce signal loss These cables require an N connector Use the Sabine SWATNC N adaptor cable to connect the RG8 cables to the extension antenna Check your connections carefully poorly installed connectors are a major cause of dropouts 1 4 12...

Страница 5: ...anels such as Crestron and AMX etc If you use the wireless systems in a room with a WiFi device close to the receiver the systems will work perfectly when the transmitters are close to the receiver But as they walk away the transmitter signal level may eventually drop below the WiFi signal level causing the system to squelch The easiest way to overcome this problem is to reallocate the WiFi to hig...

Страница 6: ...if there is some other problem We have added a feature that allows a technician to temporarily shift the frequency of the system partially out of the standard 2 4GHz band If the interference goes away after shifting then you are experiencing interference with your wireless LAN or other 2 4GHz equipment If the interference does not go away then the problem may be with cell phone interference or the...

Страница 7: ...ing Note When shifting a receiver start by choose a channel within the area you are shifting to 3 Sound Quality 3 1 If your SWM7000 system does not sound as good as a wired mic something is out of adjustment The first thing to try is to plug a wired mic into the receiver s audio out cord If the system still sounds bad your problem is downstream of the receiver Check your other equipment Try bypass...

Страница 8: ...ay take a while so check back after about 25 minutes If charging does not begin indicated by a scrolling battery display on the transmitter then call Sabine for technical support 4 3 My batteries do not last long Install new batteries If they are new it will take 4 charging cycles before they reach their full potential If the batteries get very hot turn off the unit and immediately take out the ba...

Страница 9: ...Sabine Remote Software 7 1 Upgrade your software if you have problems connecting See the Upgrade section below 7 2 Each receiver can be controlled by Sabine Remote software on a PC computer even if it is not an ND series Apple computers are not supported although some customers report good results with PC emulation programs 7 3 Connecting more than one receiver to a network You can control of up t...

Страница 10: ... 13 Initial software window opens but software crashes when you select Demo Mode Your computer may not have enough memory to load all 35 receivers displayed in Demo Mode Run the software but pull down the Help Menu before you select Demo Mode Select Demo Mode Options and choose a smaller number of receivers For example try 10 This should fix the problem 7 14 Graphics look wrong and elements overla...

Страница 11: ...ntrol software 8 2 Any receivers with serial numbers below 12000 will only upgrade the DSP processor Contact Sabine for specifics 8 3 After upgrading older receivers the LCD display sometimes shows strange characters This is because some old firmware versions did not assign names to channels but the newer upgraded versions do The easiest way to fix this is to do a hard reset hold in the channel A ...

Страница 12: ... Level Change Defeat DIP4 Digital Output Clock Source up external DIP5 Lock 1 locks all front panel functions DIP6 Lock 2 locks functions selected in software DIP7 Networking Master Slave Select up slave DIP8 Channel B phase invert 10 Customer Service For all other questions contact Sabine Service Department Phone USA 386 418 2000 E Mail Sabine Sabine com Sabine Inc 13301 Highway 441 Alachua FL 32...

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