GUARANTEE
Defects affecting product functionality appearing within the guarantee period will be
corrected by replacement or repair at our option provided the product is used and maintained
in accordance with the instructions. Your statutory rights are not affected.
This warranty shall not be valid where it is contrary to U.S. and other applicable laws, or where
the warranty would be prohibited under any economic sanctions, export control laws,
embargos, or other restrictive trade measures enforced by the United States or other
applicable jurisdictions. This includes, without limitation, any warranty claims implicating
parties from, or otherwise located in, Cuba, Iran, North Korea, Syria and the Crimea region.
Guarantee period = 2 years from first retail purchase.
To claim an extra 1 year guarantee, register your product online within 28 days of purchase.
Register at:
uk.russellhobbs.com/product-registration
Consumables are guaranteed only for their recommended lifecycle. Replacement/Spare parts*
are excluded and are only covered by a 1 year warranty.
* Examples include filters, removable grill plates, drip trays/crumb trays etc.
CUSTOMER SERVICE
If you ring Customer Service, please have the Model Number to hand, as we won’t be able to
help you without it. It’s on the rating plate (usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read the instructions, check the plug
fuse and main fuse/circuit breaker. If it’s still not working, consult your retailer.
If that doesn’t solve the problem – ring Customer Service – they may be able to offer technical
advice.
If they advise you to return the product to us, pack it carefully, include a note with your name,
address, day phone number, and what’s wrong. If under guarantee, say where and when
purchased, and include proof of purchase (till receipt). Send it to:
Customer Service, Spectrum Brands (UK) Ltd, Fir Street, Failsworth, Manchester M35 0HS
email: [email protected]
telephone: 0345 658 9700 (local rate number)
Please note: If you have purchased the product within the last 6 months, please contact the
retailer in the first instance to deal with any matters relating to warranty.
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ONLINE
www.russellhobbs.co.uk
for more products
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BOIL DRY PROTECTION
1. This will shorten the life of the element. A boil-dry cut-out will
switch the kettle off.
2. You must then remove the kettle from its stand to reset the
cut-out.
3. Sit the kettle on the work surface till it’s cold.
CARE AND MAINTENANCE
1. Unplug the stand, and let the kettle cool before cleaning.
2. Wipe all surfaces with a clean damp cloth.
3. Keep the connectors dry.
4. Open the lid.
5. Push the hook on top of the filter down then lift the filter out of
the kettle (fig A).
6. Rinse the filter under a running tap while brushing with a soft
brush.
7. Lower the filter into the kettle, and engage the bottom hook in
the bottom of the spout.
8. Press the top of the filter towards the kettle, to lock the hook in
place.
9. Close the lid.
Descale regularly, at least monthly
The suppressor is designed to reduce the noise made by the boiling
water. If you allow scale to build up, it won’t be able to work properly,
and the kettle will become noisier.
Descale the appliance at least monthly with a proprietary descaler.
Follow the instructions on the package of descaler.
Products returned under guarantee with faults due to scale will incur a
repair charge.
RECYCLING
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To avoid environmental and health problems due to hazardous
substances, appliances and rechargeable and non-rechargeable
batteries marked with one of these symbols must not be disposed of
with unsorted municipal waste. Always dispose of electrical and
electronic products and, where applicable, rechargeable and
non-rechargeable batteries, at an appropriate official recycling/
collection point.
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20460
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www.russellhobbs.com
Register online for an EXTRA year guarantee
Visit
uk.russellhobbs.co.uk/product-registration
You must register within 28 days of purchase
