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T811-CM AP Installation Guide, 800-71436-001 Rev A

Rebooting and Factory-Resetting the CM

CAUTION!

Factory resetting returns the CM part of the T811-CM to its factory default settings.

NOTE

Before starting this procedure, you must first obtain the related MIBs from Ruckus Wireless.

Contact your authorized Ruckus Wireless sales representative or Ruckus Wireless Support. Visit

http://support.ruckuswireless.com/contacts

for Ruckus Wireless Support contact

information (login required).

Connect the administrative computer to the same network as the T811-CM.

Start your MIB browser.

Load the Ruckus Wireless MIBs onto the MIB browser.

In the MIB browser, specify the IP address of the T811-CM access point or cable modem. (You
can obtain this information from the DHCP server on the network.)

Find the OID

1.3.6.1.4.1.25053.3.1.4.7.3

(ruckusZF7761CMControlLED). (***XXX*** need correct

MIB)

Then do the following:

•

To soft reset the CM, set the value to

(softResetCM).

•

To hard reset the CM, set the value to

(powerCycleCM).

•

To factory-reset the CM, set the value to

(factoryResetCM).

You have completed resetting or factory-resetting the cable modem using SNMP.

Содержание T811-CM

Страница 1: ...T811 CM Access Point Installation Guide Applies to 901 T811 US01 Part Number 800 71436 001 Rev A Published July 2017 www ruckuswireless com ...

Страница 2: ...2 TT811 CM AP Installation Guide 800 71436 001 Rev A ...

Страница 3: ...TATION AND ALL INFORMATION CONTAINED HEREIN MATERIAL IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND EXPRESS OR IMPLIED WITH REGARD TO THE MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE OR THAT THE MATERIAL IS ERROR FREE ACCURATE OR RELIABLE RUCKUS RESERVES...

Страница 4: ...4 TT811 CM AP Installation Guide 800 71436 001 Rev A ...

Страница 5: ...rounding the T811 CM 22 Installing the Cable Power Tap 23 Powering the T811 CM with POC 24 Checking the T811 CM Signal Level with an RF Power Meter Optional 25 Configuring the T811 CM for the First Time Optional 26 Re Installing an Access Plug or Hardline Adapter 35 Verifying CM and AP Operation 35 4 Operating and Troubleshooting the T811 CM Retrieving the CM s MAC Address 37 Retrieving the CM s M...

Страница 6: ...ix C Replacing the F Connector Adapter Appendix D Rebooting and Resetting the T811 CM Rebooting and Resetting the AP and CM 51 Using the Reset Button Inside the AP 51 Remotely Rebooting and Factory Resetting the AP 52 Rebooting and Factory Resetting the CM 53 ...

Страница 7: ...ork Topics covered in this guide include basic configuration operation and mounting The rest of this document refers to the strand mount access point with integrated cable modem as the T811 CM This guide is intended for use by those installing and configuring network equipment Consequently it assumes a basic working knowledge of local area networking cable modem configuration wireless networking a...

Страница 8: ...on Guide The T811 CM installation is completed with four main steps Each step includes some substeps Figure 2 shows the main steps and Table 1 includes the substeps Figure 2 Adding a T811 CM to an existing Ruckus Wireless network flowchart What to Do Next Planning the Installation Installing in the Field Operating and Troubleshooting ...

Страница 9: ...M Safety Information Unpacking the T811 CM Finding the AP and CM MAC Addresses Connectors and Ground Point LEDs and Reset Button Diagnostic Ethernet Port Dimensions Deploying the T811 CM Verifying CM and AP Operation 4 Operating and Troubleshooting the T811 CM Retrieving the CM s MAC Address Rebooting and Resetting the T811 CM How Radio Frequency Scanning Works 5 What to Do Next Changing the Admin...

Страница 10: ...es detailed information on how to configure the functions of the unit The User Guide is available for download on the Ruckus Wireless Support Web site at http support ruckuswireless com documents Release Notes Provides late breaking information about the current software release including new features enhancements and known issues If the information in the Release Notes differs from the informatio...

Страница 11: ...lation Guide 800 71436 001 Rev A 11 Planning the T811 CM Installation 2 Before installing the T811 CM plan the T811 CM installation In this chapter T811 CM Omni Antenna Coverage Powering Options Performing a Site Survey ...

Страница 12: ...he greatest reach and throughput to a wide coverage area and provide the greatest distance between APs in a connecting device See Figure 3 for internal antenna coverage patterns and see Figure 4 for a typical mesh coverage pattern between a T811 CM root AP and a 7782 non root AP Figure 3 Omni 5GHz and 2 4GHz coverage Cable Strand T811 CM Excellent Reach GoodReach Elevation Plane Coverage Excellent...

Страница 13: ...owded or filledareas The less cluttered the operating environment the greater the wireless range Obstructions building materials and sources of interference Physical obstructions such as concrete pillars steel beams buildings and trees can block or hinder wireless communication Avoid installing the T811 CM in an environment where there is an obstruction between sending and receiving devices A numb...

Страница 14: ...o avoid attenuating the GPS signal These requirements must be met to ensure that the GPS module can obtain lock and provide accurate GPS time and position If the GPS antenna has less than a clear 360 degree view of the sky then the GPS module may experience degraded performance Fig 5 T811 CM mounting GPS considerations ...

Страница 15: ...T811 CM AP Installation Guide 800 71436 001 Rev A 15 Planning the T811 CM Installation Performing a Site Survey ...

Страница 16: ...less recommends that you first complete the procedures described in Planning the T811 CM Installation In this chapter Safety Information Unpacking the T811 CM AP and CM MAC Addresses Connectors and Ground Point LEDs and Reset Button Diagnostic Ethernet Port Dimensions Deploying the T811 CM Verifying CM and AP Operation ...

Страница 17: ...G Installation of this equipment must comply with local and national electrical codes WARNING Ruckus Wireless strongly recommends that you wear eye protection before mounting the AP CAUTION Make sure that you form a 80mm 130mm 3 5 drip loop in any cable that is attached to the AP or other equipment This will prevent water from running along the cable and entering the AP or other equipment CAUTION ...

Страница 18: ...entative NOTE Appendix A Ruckus Wireless Factory and Customer Supplied Parts includes illustrations and descriptions of these and other factory orderable and customer supplied parts Package Contents A Ruckus Wireless T811 CM package contains the items listed below Ruckus Wireless T811 CM unit with cable strand hangers includes one 12mm long stainless steel M6x1 earth ground panhead screw with spli...

Страница 19: ...the ground point screw Figure 5 T811 CM MAC address label F type connector and ground point Table 2 Connectors and ground point on the T811 CM No Label Description 1 MAC Address Label location Labels include separate addresses for the internal AP and CM 2 Coaxial Cable Connector F type connects to the CMTS at the headend using a tap on the plant and provides AC POC to the T811 CM For more informat...

Страница 20: ...r is applied 3 CM US Off when upstream US is searching and then blinks as upstream power is increased ranged and then solid when upstream ranging is complete Also blinks during CM boot when power is applied 4 ONLINE Off until CM DS and CM US are solid ON then blinks as the CM obtains an IP address and a configuration file and then comes online and LED is solid Also blinks during CM boot when power...

Страница 21: ...Max Power 450 mW SiLabs EM3578 max current draw at 20 dBm is 80mA over a 3 3V rail Interface USB 2 0 Connector USB Type A plug 10 Eth Port Reset Button 1 x 10 100 1000 PoE Out port 802 3at Supports PoE PSE 802 3at 30W Reset Button Depress quickly to reboot both the AP and the CM 4 sec or less Press and hold for 5 10 seconds to perform a full reset to factory default settings 11 SFP Fiber interface...

Страница 22: ...s solid green once an IP address is received 6 Once the AP is approved on the controller the DIR LED starts blinking indicating firmware downloading Note If the AP was preconfigured at the factory and does not need a firmware upgrade this step is skipped 7 Once firmware upgrade is complete the AP reboots and the Power LED turns red then blinking green then solid green once reboot is complete 8 AIR...

Страница 23: ...tional Configuring the T811 CM for the First Time Optional Mounting the T811 CM To mount the T811 CM assembly on a cable strand you need to secure the cable clamps that are attached to the strand interface to the cable strand 1 Slightly loosen the nuts that fasten the two cable clamps to the strand interface enough for the strand support cable to fit into the cable clamps 2 Place the cable clamps ...

Страница 24: ...If the cable strand is not earth grounded then continue with the following 1 The color coding of ground wires varies by region Before completing this step check your local wiring standards for guidance 2 Using the factory supplied ground screw and washers use the factory supplied earth ground wire with ring terminal to connect a good earth ground to the T811 CM using the chassis ground screw shown...

Страница 25: ...on the coaxial cable Figure 7 shows a typical cable power tap and connection to the CM using an RG6 quad shield cable Table 4 describes the elements in Figure 7 NOTE If the F connector on the T811 CM is damaged then refer to Appendix C Replacing the F Connector Adapter 1 Use a customer supplied cable connect any port on the cable power tap to the F connector on the T811 CM 2 Using a wrench tighten...

Страница 26: ...n the T811 CM as shown in Figure 5 3 Finger tighten the coaxial cable connector and then tighten to 3 4N m 30in lbs 4 Plug the power jumper back into the power tap to restore AC power out of the power tap 5 When the T811 CM receives power its LEDs flash on and off as it goes through a power on self test and then receives its AP and CM configurations from the cable operator NOTE Normally the T811 C...

Страница 27: ...g the T811 CM Signal Level with an RFPower Meter Optional The CMAP cable modem is just like a standard DOCSIS 3 1 modem installed at home Connect an RF power meter to the cable from the cable power tap to measure the downstream power coming from the cable The power level should be between 15dBmV and 15dBmV ...

Страница 28: ...milar 1 Collect required equipment and information An administrative computer notebook computer with an Ethernet port and a wireless card installed A Web browser such as Google Chrome Mozilla Firefox or later or Microsoft Internet Explorer installed on the administrative computer A Telnet or SSH secure shell client program installed on the administrative computer 2 On your Windows computer open th...

Страница 29: ...onfiguration in the Internet Protocol Version 4 TCP IPv4 Properties dialog 7 Click OK to save your changes and close the TCP IP Properties dialog 8 Click OK again to close the Local Area Connection Properties dialog Continue with Operating the CM Operating the CM In addition to the T811 CM AP command line interface CLI and Web interface the CM part of the T811 CM also has Web and CLI interfaces Wi...

Страница 30: ... a Web browser window 5 In the address or location bar enter the IP address that is assigned to the cable modem for instance 192 168 100 1 OR DHCP assigned CM IP address The cable modem Web interface displays a login prompt 6 Leave User Name blank 7 In Password type ADMIN 8 Click Log In The Connection Status page appears indicating that you have successfully logged on to the cable modem Web interf...

Страница 31: ...Description System Up Time XXX table needs updating if more SFP info is now available Indicates the time that has elapsed since the cable modem was last rebooted Network Access Indicates whether or not the cable modem is connected to the network Cable Modem IP Address The IP address assigned to the CM Continue with Viewing the Connection Status Viewing the Connection Status The Connection Status p...

Страница 32: ...ng Into the CM Web Interface 2 Click Configure in the left sidebar The CM Web interface displays the Configure Status page See Figure 12 Figure 12 Configure Status page 3 In the Configure DS Frequency text box enter the downstream frequency in Hertz that you want the cable modem to use to connect to the CMTS when it boots up 4 Click Set Values and Reboot to have the cable modem save your changes a...

Страница 33: ...the factory defaults as follows Select the Restore Factory Defaults Yes button to reset all the CM parameters to the factory default settings after the next reboot Select the Restore Factory Defaults No button to prevent a reset all CM parameters to the factory defaults after the next reboot 5 If you have made any changes on the Security Status page then click Apply If you have selected the Restor...

Страница 34: ...ewdriver with sockets and bits 100 silicon sealant 2 If you have connected an administrative computer to the Ethernet cable to the T811 CM Ethernet port then disconnect the cable 3 Wipe any dirt or other contaminants off the access plug or stinger O ring and the O ring mating surface 4 Apply a thin film of 100 silicon sealant to the O ring mating surface 5 Using a 3 4 19mm socket and a torque scre...

Страница 35: ...u cannot find the CM s MAC address on the T811 CM you can retrieve it via the CMTS using the AP and CM command line interfaces Retrieving the CM s MAC Address using the CM CLI Retrieving the CM s MAC Address using the AP CLI Retrieving the CM s MAC Address using the CM CLI Use CM command line interface via the CMTS to retrieve the CM s MAC address 1 Obtain the IP address assigned to the CM You can...

Страница 36: ... onto to the AP using Telnet or SSH with the following logon details User names super Password sp admin 5 When command prompt appears enter the following command get cm supportinfo Basic Info MAC Address C0 xx xx xx xx xx Software Version V9xxxx WAN IP Address 10 225 xxx xxx The command prompt displays the CM s MAC address Rebooting and Resetting the T811 CM Refer to Appendix C Replacing the F Con...

Страница 37: ...an integer spaced by 6MHz first from 93MHz to 999MHz 152 channels 4 Scans the harmonically related carrier HRC channels which moves the channels 1 25MHz off the standard frequencies so the video carriers are all related by 6MHz from 91 75 to 997 5MHz 152 channels A complete frequency scan requires approximately 469 channel checks Since each channel takes about 0 6 seconds a full scan is done every...

Страница 38: ...T811 CM AP Installation Guide 800 71436 001 Rev A 38 Operating and Troubleshooting the T811 CM How Radio Frequency Scanning Works ...

Страница 39: ...wired networks anyone with a compatible wireless adapter can receive wireless data transmissions from your network Toprevent unauthorizedusers from enteringyourwireless network and accessing your computers and files Ruckus Wireless strongly recommends enabling and configuring wireless security on the AP The AP supports several types of encryption and authenti cation methods to help prevent unautho...

Страница 40: ...T811 CM AP Installation Guide 800 71436 001 Rev A 38 What to Do Next Reading Related Documentation ...

Страница 41: ...tory and Customer Supplied Parts Table 9 Factory supplied and customer supplied parts Part Ruckus Wireless P N T811 CM Kit or Customer S li d Notes 1m lugged earth ground wire T811 CM kit Cable power tap and connecting cable Customer supplied Antronix MGT2000 SDPE tap or equivalent A ...

Страница 42: ...T811 CM AP Installation Guide 800 71436 001 Rev A 40 ...

Страница 43: ...811 CM AP Installation Guide 800 71436 001 Rev A 41 Appendix B T811 CM Mounting Dimensions and Weight Dimensions Figure 14 T811 CM length all dimensions in millimeters and inches XXX need new drawings B ...

Страница 44: ...T811 CM AP Installation Guide 800 71436 001 Rev A 42 Dimensions Figure 15 T811 CM height and width all dimensions in millimeters and inches XXX need new drawings ...

Страница 45: ...T811 CM AP Installation Guide 800 71436 001 Rev A 43 Weight Weight The T811 CM weighs 9 5 pounds For other specifications refer to the Ruckus Wireless data sheet XXX need new weight specs ...

Страница 46: ...T811 CM AP Installation Guide 800 71436 001 Rev A 44 Weight ...

Страница 47: ...kets and bits Wire cutters 100 silicon sealant 2 Using a 7 16 wrench unscrew and remove the stinger screw in access plug 1 in Figure 16 next to the stinger F connector 2 in Figure 16 Figure 16 F connector and plug 3 Using a No 2 Phillips screwdriver loosen the Phillips retaining screw holding down the existing stinger pin only enough to release the stinger pin DO NOT remove the Phillips retaining ...

Страница 48: ... Phillips retaining screw head 3 and 1 in Figure 18 Figure 18 F connector replacement detail 7 Using a torque screwdriver or wrench tighten the stinger adapter 4 in Figure 18 to 1 7N m or 15in lbs as described in Re Installing an Access Plug or Hardline Adapter 8 Make sure that the flat on the bottom of the stinger 3 4 hexagonal head contacts the T811 CM chassis 9 Using a torque screwdriver with a...

Страница 49: ...g and or rebooting the AP and CM disrupts all wireless network communications through this device There are different ways to reboot or reset the AP and CM parts of the T811 CM Using the Reset Button Inside the AP Remotely Rebooting and Factory Resetting the AP Using the Reset Button Inside the AP You can reset the AP and CM to their factory default settings by pressing the reset button located un...

Страница 50: ...ing this procedure you must first obtain the related MIBs from Ruckus Wireless Contact your authorized Ruckus Wireless sales representative or Ruckus Wireless Support Visit http support ruckuswireless com contacts for Ruckus Wireless Support contact information 1 Connect the administrative computer to the same network as the T811 CM 2 Start your MIB browser 3 Load the Ruckus Wireless MIBs onto the...

Страница 51: ...t information login required 1 Connect the administrative computer to the same network as the T811 CM 2 Start your MIB browser 3 Load the Ruckus Wireless MIBs onto the MIB browser 4 In the MIB browser specify the IP address of the T811 CM access point or cable modem You can obtain this information from the DHCP server on the network 5 Find the OID 1 3 6 1 4 1 25053 3 1 4 7 3 ruckusZF7761CMControlL...

Страница 52: ...T811 CM AP Installation Guide 800 71436 001 Rev A 50 ...

Страница 53: ...T811 CM AP Installation Guide 800 71436 001 Rev A 51 ...

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