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Diagnostics and Calibration

There are a number of calibration and diagnostics

tools in the switcher that can be used to troubleshoot

problems with your switcher.

Note: 

 If you are having problems with your switcher, please

contact Ross Video Technical Support for assistance.

Switcher Information and Logs

Switcher information and logs can be used to identify

and diagnose problems with the switcher. Use this

information when contacting Ross Video Technical

Support.

Status

 The Status node provides a read only overview of the

state of a number of important switcher components

and equipment.
The following items are available on the 

Status

 node:

•

Software Version

 — the current version of the

software running on the switcher

•

Serial Number

 — the serial number of the frame

•

Engine Type

 — the model of frame

•

Video Mode

 — the video format that the switcher

is operating in

•

Video Reference Source

 — the source of video

reference to the switcher

•

External Reference

 — the video format of the

external reference, if connected

•

Reference

 — status of whether the switcher has

locked to the reference format

•

Ancillary Mode

 — how ancillary data is handled

(strip or pass)

•

Temperature

 — status of the ambient temperature

in the frame

•

CPU Temperature (C)

 — the temperature of the

frame CPU in degrees Celsius

•

FPGA Temperature (C)

 — the temperature of the

frame FPGA in degrees Celsius

•

I/O FPGA 

X

 Temperature (C)

 — the temperature

of each of the video processing FPGAs in degrees

Celsius

•

Fan #1

 — status of fan 1 in the frame (left fan)

•

Fan #2

 — status of fan 2 in the frame (right fan)

•

Timecode

 — the current timecode being received

by the switcher

•

RossTalk Server Port

 — the network port that the

switcher is listening on for RossTalk commands.

To View the Software Version

• Press 

MENU

 > 

Status

.

The current software version (

SW Ver

) and reference

format are displayed.

To Copy Logs To a USB

Switcher logs can be stored onto a USB to be sent

to technical support to diagnose problems with your

switcher.

Note: 

 Logs must be copied before a reboot or power-cycle of

the switcher, or the information in them will be lost.

1.

Insert USB drive into the USB port on the

switcher. Wait 5 seconds after inserting the USB

drive before using it.

2.

Click 

Navigation Menu

 > 

Configuration

 >

Diagnostics

.

3.

Click 

Copy

 to copy the switcher logs to the USB

drive.

Tip: 

 You can have logs stored directly to the USB drive.

Click a 

Logs Direct to USB

 button to select 

Yes

.

The logs have been copied into the 

\switcher

directory on the USB drive.

Carbonite Black UltraChrome User Manual (v1.0) — Diagnostics and Calibration • 

37

Содержание UltraChrome HR

Страница 1: ...Carbonite Black UltraChrome User Manual v1 0...

Страница 2: ...our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics hangs on the wall of all Ross Video l...

Страница 3: ...tective Earth PE terminal which is provided for connection of the supply system s protective earth green or green yellow conductor Important This symbol on the equipment refers you to important operat...

Страница 4: ...al shock disconnect all A C power cords from the chassis rear appliance connectors before servicing 23 This product contains safety critical parts which if incorrectly replaced may present a risk of f...

Страница 5: ...are the responsibility of the customer Software upgrades for switchers may occur from time to time and are determined by Ross Video The upgrades are posted on the Ross Video website and are free of c...

Страница 6: ...il General solutions rossvideo com Website www rossvideo com Technical Support At Ross Video we take pride in the quality of our products but if a problem does occur help is as close as the nearest te...

Страница 7: ...To Create an FTP Connection with Windows 7 23 Default IP Addresses 23 Video Reference 24 Supported Reference Formats 24 Reference and Video Mode Setup 24 To Set a Video Mode 24 Frame Sync and Format...

Страница 8: ...System 38 Frame DIP Switches 39 Specifications 40 Environmental Characteristics 40 Video Input Specifications 40 Video Output Specifications 40 Audio Specifications 40 Jitter 40 System Timing 40 Powe...

Страница 9: ...c area of functionality Status provides a read only overview of the state of a number of important switcher components and equipment Configuration provides a graphical interface to switcher settings s...

Страница 10: ...sition where an auto transition stops When active the point in the transition where the auto transition will stop is indicated by a flashing segment on the transition progress bar next to the fader ha...

Страница 11: ...color or by adjusted hue saturation and luminance to create a custom color To Set Up a Matte Color 1 Click Navigation Menu Live Assist Matte 2 Click the Global Matte preset color you want to use or cl...

Страница 12: ...et to a linear keyer for an unshaped source Additive set to an additive keyer for a shaped source The Key Invert function is disabled in this mode Full set the alpha to fully opaque white The Clip Gai...

Страница 13: ...box shape to mask out part of the key 1 Click Navigation Menu Live Assist MiniME and select the MiniME MiniME X and key Key X that you want to set up Tip To apply a box mask to a chroma key navigate...

Страница 14: ...r the keyer you want to view the chroma key on 3 Click Auto Select 4 Click Key Fill and select CKX for the chroma key you want to use To Set Up a Chroma Key Set up the chroma key with the source you w...

Страница 15: ...is just removed Setting it too high will reduce edge quality Gain use this setting to lift the fill image You are looking to achieve solid fill content Tip Setting the gain too high may introduce dar...

Страница 16: ...that was masked out is now visible and the portion that was visible is masked 4 Use the X Position and Y Position sliders to position the mask 5 Use the Size slider to adjust the size of the mask reg...

Страница 17: ...to perform the memory recall on 3 In the Memory Recall area click the Bank X button for the bank you want to recall a memory from 4 Click the Mem XX button to recall the memory Tip Click Undo to undo...

Страница 18: ...alled Next Trans how the next transition area is recalled Run Auto whether a transition is performed after the memory is recalled PGM Bus how the sources selected on the program bus are recalled PST B...

Страница 19: ...wait 5 seconds for the switcher to recognise the USB drive 2 Click Navigation Menu Configuration System Save Sets 3 Click the Select Set button for the set you want to store to 4 Click the Save butto...

Страница 20: ...nim_100 tga Together these files are treated as a single animation named Anim that is 100 frames long Note An animation must start with _001 as the end of the name of the first frame Files names canno...

Страница 21: ...gure 2 MediaManager Window Tip The film strip symbol on a thumbnail indicates that the media item is an animation the key symbol indicates that the still or animation has an alpha and the speaker symb...

Страница 22: ...p and Down Move the currently selected item up in the playlist Up and Down Move the currently selected item down in the playlist Delete Delete the selected item from the playlist This does not delete...

Страница 23: ...o your switcher You can use the FTP connection to copy still images and animations to and from your switcher as well as copy Edit Decision List EDL files from your switcher The procedure for creating...

Страница 24: ...perate the switcher in any format of the same frequency however the use of 480i or 576i Composite Sync reference signals for High Definition 720p 1080i or 1080p video modes is not recommended The use...

Страница 25: ...s and can send out of spec video to the switcher which can have unexpected results Supported FSFC Video Formats FSFCs can only convert between specific video formats at a given frequency The switcher...

Страница 26: ...elay settings Consult a facility engineer for assistance in configuring these settings To Set Up an Output Reference Sync If you are using one of the output references to time external devices ensure...

Страница 27: ...ing Field If you are using a Frame Sync or Format Conversion FSFC transitions are locked to F1 1 Click Navigation Menu Configuration System Configuration 2 Click a Field Dominance button to select whi...

Страница 28: ...BNC on the back of the frame 2 Click the Vidmode button for the input you want to set the video mode for and select a video mode HD 3G the video input on this BNC is in an HD or 3G video format SD th...

Страница 29: ...C OUT and SDI OUT video streams from the ACID camera connected to two input BNCs on Carbonite Black UltraChrome 2 Click Navigation Menu Configuration Inputs Physical 3 Click the 0 4 4 Source button fo...

Страница 30: ...iViewer X to select the MultiViewer you want to set up 3 Click the Layout button and select the arrangement of the boxes that you want to use for the selected MultiViewer 4 Use the Transparency slider...

Страница 31: ...whether the number of frames for a timecode is displayed On or not Off 5 For a System clock click a Time Display button to set how the time is displayed 24 hr time is displayed in 24 hour format 12 hr...

Страница 32: ...Configuration Outputs 2 Click the Source button for the AES output you want to assign an audio source to and select the Media Store or MediaWipe you want to assign to it Note When one of the AES outpu...

Страница 33: ...gain only Hue Rotation adjust the Hue Increasing the Hue Rotation turns the color wheel clockwise and decreasing the Hue Rotation turns the color wheel counter clockwise Black Level adjust the black...

Страница 34: ...enu Configuration ProcAmps Color Correction 2 Click the ProcAmps and Color Correctors button and select the input or output that you want to apply the RGB color corrector to Tip If correction has alre...

Страница 35: ...ct the action you want to assign to the selected GPI input pin none no action is taken CC run a specific custom control enter the custom control bank in the Bank field enter the custom control in the...

Страница 36: ...ggered 7 For level triggers click a Mode button to select how you want to GPI output to act Normal when assigned to a video source and RollClip is active will trigger with the source going on air and...

Страница 37: ...the ambient temperature in the frame CPU Temperature C the temperature of the frame CPU in degrees Celsius FPGA Temperature C the temperature of the frame FPGA in degrees Celsius I O FPGA X Temperatu...

Страница 38: ...and save them as a user defined custom reset 1 Click Navigation Menu Live Assist Memory RState 2 Click AuxX MediaX MiniMEX and MultiScreenX to select the buses or channels that are reset with a switc...

Страница 39: ...port 1 on the frame to the default value 192 168 0 123 and ethernet port 2 to DHCP It must be in the up off position to set another IP address for the frame 4 This DIP switch prevents software upgrade...

Страница 40: ...on Value Audio Depth 24 bit AES3 in HD 20 bit in SD Channels 1 Stereo Pair 2 channels Output AES Specification Value File Format Multi channel Waveform Audio File wav Impedance 110 Ohms differential M...

Страница 41: ...4 GPI I Os Table 8 GPI I O Pinouts Pin Signal 1 GPI I O 1 2 GPI I O 2 3 GPI I O 3 4 GPI I O 4 5 GPI I O 5 6 GPI I O 6 7 GPI I O 7 8 GPI I O 8 9 GPI I O 9 Pin Signal 10 GPI I O 10 11 GPI I O 11 12 GPI...

Страница 42: ...3 2 4 3 5 4 6 5 7 6 8 7 9 8 10 9 11 10 12 11 13 12 14 13 15 14 16 15 17 16 18 17 19 Common pins 13 18 32 37 20 18 21 19 22 20 23 21 24 22 25 23 26 24 27 25 28 26 29 27 30 28 31 Common pins 7 12 26 30...

Страница 43: ...interlaced scanning One scan of a TV screen is called a field two fields are required to make a complete picture which is a frame Force Mask An effect that forces the masked region to the foreground b...

Страница 44: ...this signal controls when a video mixer circuit will switch from background to key fill video Key Invert An effect that reverses the polarity of the key source so that the holes in the background are...

Страница 45: ...a source for a key than the fill alpha associations that are set up during configuration or to use a separate alpha source for a Self key Tally An indicator which illuminates when the associated butto...

Страница 46: ...to Black 35 Fan 1 OK 37 Fan 2 OK 37 Format Conversion 25 FPGA Temperature 37 Frame Setup Ethernet 23 Frame Synchronizer 25 FSFC Input 25 FTP Connection 23 G GPI 35 GPI Setup 35 GPO Tally 36 H HDR 34...

Страница 47: ...ync 26 Video Switching Field 26 Reference OK 37 Reference Source 37 Reset Custom Saving 38 RGB 33 RossLinq 23 RossTalk Port 37 RState Save 38 S Save Custom Reset 38 SDR 34 Self Key 12 Serial Number 37...

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