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The cooking zones do not simmer
or only fry gently.
The cooking is too slow.
Small scratches or abrasions on the
hob’s glass surface.
Metal marks.
Dark stains.
Light surfaces on the hob.
Caramelisation or melted plastic
on the hob.
• Only use flat-bottomed pans. If light is visible between
the pan and the hob, the zone is not transmitting heat
correctly.
• The pan bottom should fully cover the diameter of
the selected zone.
• Unsuitable pans are being used. Only use flat-bottomed
utensils, that are heavy and have a diameter at least the
same as the cooking zone.
• Incorrect cleaning or rough-bottomed pans are used;
particles like grains of sand or salt get between the hob
and the bottom of the pan. Refer to the «CLEANING»
section; make sure that pan bottoms are clean before
use and only use smooth bottomed pans. Scratches can
be lessened only if the cleaning is done correctly.
• Do not slide aluminium pans on the hob. Refer to the
cleaning recommendations.
• You use the correct materials, but the stains persist.
Use a razor blade and follow the “CLEANING”
section.
• Use a razor blade and follow the «CLEANING» sec-
tion.
• Marks from an aluminium or copper pan, but also
mineral, water or food deposits; they can be removed
using the cream cleaner.
• Refer to the «CLEANING» section.
PROBLEMS AND SOLUTIONS