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Troubleshooting

This chapter provides solutions to common problems and it also explains how to correct unwanted print

results.

If You Cannot Turn On the Power

If you cannot turn on the power of the machine, check the power supply. Main causes and solutions are

shown below.

Cause

Solution

The power cord is not connected to the machine

and the power source.

Make sure to connect the power cord firmly to the

machine and the power source.

The power indicator is off.

Turn on the power. For details about how to turn on

the power, see page 44 "Turning On/Off the

Power".

The power indicator is off even after the power

switch is pressed.

Check if the power cord plug is firmly connected to

the power source. If the power indicator is still off,

disconnect the power cord, and then contact your

authorized Roland DG Corporation representative.

An emergency button remains pressed.

Release the emergency button, and then turn on

the power again. For details about how to release

the emergency button, see page 17 "Emergency

Buttons".

The front cover or other covers of the machine are

open.

Close the cover before turning on the machine.

Содержание IU-1000F

Страница 1: ...re using the machine For information not in this manual refer to the PDF ﬁles on the supplied CD Appendix Maintenance and Speciﬁcations Troubleshooting Convenient Usage Basic Operations Using Print Control Getting Started Operating Instructions Original Instructions ...

Страница 2: ......

Страница 3: ...5 Maintenance Station 16 Emergency Buttons 17 Proximity Sensor 19 Connecting the Power Cord 21 About Ink 24 Supported Ink 24 Storage Conditions for Ink Bottles 24 Expiration Dates of Ink Bottles 25 Precautions for Handling Ink Bottles 26 About Media 27 Size and Weight Specifications of Supported Media 27 How to Store Media 27 Precautions for Handling Media 27 2 Using Print Control 29 About Print C...

Страница 4: ...ing Result 51 Setting Media 53 Precautions for Setting Media 53 Setting Media on a Table 53 Changing Print start Position 59 Printing Data 60 Before Print Start 60 Start Printing 60 Interrupt Printing 64 Stop Printing Data Clear 64 Adjusting the UV Lamp Position 65 Moving Gantry 67 Capping 68 Detaching caps 68 4 Convenient Usage 69 Various Print Functions 69 Partial Printing 69 Multicopy Printing ...

Страница 5: ... Occur Due to Aeration 88 Color Offset Adjustment 92 Adjustment for Misalignment in Bidirectional Printing 99 When You Check Messages 102 If a Message Appears 103 6 Maintenance and Specifications 121 Replenishing and Replacing Consumables 121 Replenishing Ink 121 Replacing the Flushing Pad 123 Disposing of Waste Ink 124 If the Machine Is to be Left Unused for a Long Time or If a Power Outage Is Sc...

Страница 6: ...4 ...

Страница 7: ...ia mainly North America Differences in the functions of Region A and Region B models are indicated by the two symbols Read the information indicated by the symbol that corresponds to the region of the model you are using Disclaimer To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses...

Страница 8: ...nt from the machine For good output quality the manufacturer recommends that you use genuine ink from the manufacturer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your products The screen shots used in this manual are displayed in English ...

Страница 9: ...face The machine must be level within 5 mm approx 0 2 inches both front to rear and left to right Place the machine in a stable place where the floor is strong enough to withstand a load of 1 800 N m2 or more Avoid the following environments when locating the machine If the machine is placed somewhere where the conditions are different from those recommended a failure may occur Low temperature and...

Страница 10: ... of the machine should be performed by your service representative Contact your authorized Roland DG Corporation representative if you need to relocate the machine How to secure the machine The legs of the machine are equipped with leveling feet for securing the machine Be sure to confirm that the machine is secured by the leveling feet before turning on the power of the machine If you print when ...

Страница 11: ...About Operating Environments 9 How to use the leveling feet Rotate each adjuster clockwise to lower the leveling feet ...

Страница 12: ... Confirmation Risk Estimation Risk Assessment and Risk Reduction 1 The interface of the machine supports USB 3 0 Manuals for This Machine The operating instructions included with the machine are provided in both paper and PDF format users can view the contents on a display Operating instructions that can be viewed on a display are included on the supplied CD The following is a list of instruction ...

Страница 13: ...tall Adobe Acrobat Reader Adobe Reader List of software The following software is included on the CD Product name Abbreviation Roland IU 1000F UV Print Control Center Print Control Print Control is a software necessary to read RIP files created by an application and to print its content from the machine For details about how to install Print Control see page 29 Installing Print Control ...

Страница 14: ...d Front View 1 Proximity sensor Automatically detects if a person approaches the carriage and stops the carriage immediately See page 19 Proximity Sensor 2 Emergency buttons Press any of these buttons when you need to stop the machine urgently during printing See page 17 Emergency Buttons 3 Gantry Moves the carriage to the left or right and moves forward and backward on the table 4 Front control s...

Страница 15: ...lenishing ink for each color See page 121 Replenishing Ink 10 Ink lamps Lights up when the remaining amount of ink is low To replenish ink see page 121 Replenishing Ink 11 Left side ink receiver Used to clean around the carriage or for maintenance If you select the maintenance mode the carriage moves to the left side ink receiver Front view control section 1 Power indicator Lights up when the powe...

Страница 16: ...tch 2 Turns on the UV lamp on the right side of the carriage 6 Positioning pin switch Sets the positioning pins built into the table An air compressor is required to use the positioning pins For details contact your authorized Roland DG Corporation representative 7 Power off button Turns off the machine See page 45 Turning Off the Power 8 Power on button Turns on the machine See page 44 Turning On...

Страница 17: ...page 127 If the Machine Is to be Left Unused for a Long Time or If a Power Outage Is Scheduled 5 Power socket Connect the included power cord to the power socket Carriage The carriage basically consists of the print head units and UV lamp It is also equipped with an ionizer for removing static electricity Do not place paper or cloth on the UV lamp or bring flammable objects close to the UV lamp Do...

Страница 18: ...rint head nozzles 3 UV lamp Irradiates the UV LED lamps during printing to cure ink 4 Ionizer Removes static electricity from media For details about how to clean the carriage see page 51 Cleaning Print Head Nozzles Maintenance Station The maintenance station basically consists of the capping station for maintaining the nozzles faces of the print heads and the head wipers ...

Страница 19: ...w to clean the caps see Cleaning the Capping Station Requests for Daily Care and Maintenance For details about how to clean the areas around the maintenance station see Cleaning the Area around the Maintenance Station Requests for Daily Care and Maintenance Emergency Buttons Press them when stopping the machine urgently for safety reasons The emergency buttons are located in 4 positions 2 buttons ...

Страница 20: ...of the emergency button in the direction of the arrow The emergency button moves back to its original position If pressing any of the emergency buttons the machine turns off the power automatically After releasing the emergency button be sure to turn the power switch on the control section on the front part of the machine off and then back on ...

Страница 21: ...19 Proximity Sensor The sensor stops the machine if it senses someone approaching the carriage s movable range There are 3 proximity sensors on each side of the machine The sensors cover the following areas As seen from the front of the machine ...

Страница 22: ...1 Getting Started 20 As seen from the back of the machine ...

Страница 23: ...Metal objects water or other fluids have fallen inside the machine The power cord or power plug is damaged Do not use any power sources other than those that match the specifications shown Doing so could result in fire or electric shock Do not use any frequencies other than those that match the specifications shown Doing so could result in fire or electric shock Avoid applying the following action...

Страница 24: ... and consult your authorized Roland DG Corporation representative Use of the power cord could result in fire or electric shock Do not pull the power cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock Do not disconnect the power cord plug If the machine is not going to be used for several days or longer contact your authorized Roland DG...

Страница 25: ...ift the cap of the power cord connector and insert it into the power socket of the machine 3 Connect the power cord plug to the power source For details about how to turn on off the power properly see page 44 Turning On Off the Power ...

Страница 26: ...sed in common with the above ink Primer Gloss If the remaining amount of ink in the ink tank is low the machine will make a beeping sound Do not print while the buzzer is sounding If the buzzer sounds during printing stop using the printer as soon as printing is complete and add ink We recommend contacting your authorized Roland DG Corporation representative and purchase a new ink bottle For detai...

Страница 27: ... may become unusable as it may deteriorate Make sure to store ink in an environment where ink will not freeze Expiration Dates of Ink Bottles The expiration dates of ink bottles when stored unopened under the specified storage conditions are as follows For details about storage conditions for ink bottles see page 24 Storage Conditions for Ink Bottles Ink type Color Expiration date US PR Primer 12 ...

Страница 28: ...ritation and is toxic Avoid mixing ink with incompatible materials While handling ink bottles be sure to wear gloves and goggles during the work Otherwise ink may drip or be scattered Do not give a shock to the ink bottles Doing so might cause the ink to leak Shake well before use Do not disassemble ink bottles refill or add ink to the ink bottles Do not hit or swing around the ink bottles Doing s...

Страница 29: ...ke the following precautions when storing media Make sure to store media in a place that is not exposed to direct sunlight and is free from humidity and dust For media that warps easily store the media for example by placing it on a smaller table so that the media warps down Warped up media may be impossible to vacuum on the table When storing the media printed in Draft mode do not pile them on to...

Страница 30: ...t be vacuumed due to warps or shifts while the carriage moves Secure the media with a tape etc If using mirrors glass or glossy metal increase the number of times maintenance is performed If UV light is reflected it will cure ink in the print heads which will be the cause of malfunction The printed media may contain an unreacted ink component As an unreacted ink component may be harmful to the hum...

Страница 31: ...ting jobs Configuring settings related to print contents Configuring machine settings Backing up or restoring the settings Operating environment Operating system Windows 7 10 64 bit CPU Intel CoreTM i5 2 GHz or more Memory 16 GB or more Display resolution 1152 854 or more and 16 bit color or higher For details about the Print Control screen see page 31 How to Use the Print Control Screen Installin...

Страница 32: ...the machine and computer via a USB cable and then click OK 7 Click Finish A shortcut is created on the desktop If Print Control is reinstalled any contents that have been adjusted or set will be restored to their initial state Be sure to back up parameter data beforehand For details see page 80 Backing Up Restoring the Settings After changing the main unit s print head configuration or ink it is n...

Страница 33: ...e sure to reset the carriage height Double clicking the shortcut icon on the desktop will start Print Control Startup Screen An icon is assigned to each function and these icons are displayed on the Startup screen The toolbar and other functions are described below 1 Toolbar Used to perform basic operations in printing preparation or in printing See page 32 Toolbar 2 Work area Used to configure se...

Страница 34: ...ontinue printing 2 StopPrint Click to cancel printing 3 Clean Click to perform head cleaning See page 51 Cleaning Print Head Nozzles 4 Cap Attach the cap to the nozzle face of the print head or detach the cap as required See page 68 Capping or page 68 Detaching caps 5 Home Click to move the carriage to the home position the right edge of the gantry 6 Left Right Click to move the carriage to the le...

Страница 35: ... correctly connected the USB icon will appear 5 Remaining ink indicator Displays the amount of ink remaining in the sub tank The icon will flash while ink is supplied Menu Click Menu on the lower left of the screen to display the menu items 1 Maintenance Password Log in to the maintenance mode as an administrator Usually you do not need to use the setting items that can be configured in the mainte...

Страница 36: ...charge see page 88 If Ink Mixes or Missing Nozzles Occur Due to Aeration 8 Language Selects the language to be displayed on the screen 9 Data Unit Used to select the unit displayed on the screen from Metric mm inch and mil Function tab Switch the screen displayed in the work area by clicking each function tab 1 Print Option tab Click to display the Print Option screen See page 35 Print Option Scre...

Страница 37: ...ings 3 Footnote Specify the font and size of a footnote For details about how to print a footnote see page 76 Printing a Footnote 4 Function Configure settings for skipping white spaces and printing barcodes in a footnote etc For details about the functions and setting items see page 81 List of Setting Items on the Print Option Screen When you move to another screen without clicking Apply the sett...

Страница 38: ... tasks You can change the printing order or delete tasks from the right click menu Tasks will be deleted when an application is closed 3 Folder selection area Displays a list of folders from the connected computer Operation Screen You can print while checking the task information and printing status 1 Open File Click to display the file selection screen ...

Страница 39: ...nt start position You can change print start position The contents of the settings will not be reflected in the registered tasks Configure settings on the Properties screen to change the registered tasks Properties screen Double click a task in the task list to display the Properties screen You can configure settings for partial printing multi copy printing and multicoat printing etc on the Proper...

Страница 40: ...lti Setting Configure settings for multi copy printing See page 71 Multicopy Printing 5 Print Setting Configure settings for the print start position and multicoating of color ink etc For details about multicoating see page 74 Multicoat Printing X Pos Y Pos Sets the print start position Alternate Performs reciprocating printing in multicoating When Reverse Dir is selected this function cannot be u...

Страница 41: ...e the carriage position and check the system information of the machine Calibration Calibrates the status of the nozzle for printing 1 Color Offset Adjusts the ink drop position which is misaligned among the color nozzles in the Y direction For details see page 92 Color Offset Adjustment 2 Bi Dir Offset This machine can print in bidirectional mode and the print heads perform printing for the outbo...

Страница 42: ...ed Forward Specify the moving distance of the carriage in the Y direction at every click of Forward or Back on the toolbar 3 Move Length of X Speed Carriage Specify the moving distance of the carriage in the X direction at every click of Left or Right on the toolbar 4 Apply Click to apply the settings Voltage Do not configure the settings as they have already been set to their optimum values ...

Страница 43: ...ht added the value specified in Printhead to Medium Height d 3 Apply Click to apply the settings 4 Move To Print Height Raises the carriage to a height added the values specified in Medium Thickness T and Printhead to Medium Height d 5 Carriage position screen Indicates the locations of the carriage table and media 6 Lifter Back Zero Reset the height of the carriage to return the carriage to zero ...

Страница 44: ...ou can check the system information of the machine and support information for RIP files 1 System information You can check the name of the machine and firmware version etc 2 RIP Support Information You can check support information for RIP files ...

Страница 45: ...wer See page 44 Turning On Off the Power 2 Perform test printing See page 46 Test Printing 3 Clean the print heads See page 51 Cleaning Print Head Nozzles 4 Set the media See page 53 Setting Media 5 Print data See page 60 Printing Data To transmit data from a computer to the printer 1 Create a RIP file using RIP 2 Print the RIP file using Print Control You can manage RIP files and configure settin...

Страница 46: ...power cord plug If the machine is not going to be used for several days or longer contact your authorized Roland DG Corporation representative Turning On the Power 1 Press the power on button on the front of the machine The power lamp will light up 2 Start Print Control ...

Страница 47: ...off the power resolve the error For details see page 103 If a Message Appears Do not unplug the power cord plug If the power cord plug is unplugged the negative pressure adjustment function does not work which may cause ink to leak from the nozzles Confirm that the carriage is returned to the maintenance station position before turning off the power If you turn off the power before the carriage re...

Страница 48: ... For details about how to set media see page 53 Setting Media on a Table 2 Click the Operation tab 3 Specify the print start position of the X coordinate For details about how to set the print start position see page 59 Changing Print start Position 4 Click Back on the tool bar to make the carriage move to the original position 5 Click Status The Medium Thickness screen is displayed 6 Click Auto D...

Страница 49: ...ckness When printing on uneven media measure its thickest part Align the LED marker light with the part to be measured 1 LED marker light 9 Click Move to Destination 10 Click OK The machine measures the media thickness and the carriage moves to the set height 11 Confirm the setting contents and click Confirm 12 Click Print After the carriage has moved toward the recess by approximately 160 mm the ...

Страница 50: ... the Printing Result How to read the test printing result is explained below Pr Gl and W are easier to see if printed on transparent media The areas where Pr Gl and W are printed depend on the ink configuration For details about changing the ink configuration contact your authorized Roland DG Corporation representative If the ink configuration is set to Standard Ink Config 1 Pr Primer 2 Gl Gloss 3...

Страница 51: ...ite1 3 CMYK Color 4 Print head 3 5 Print head 2 6 Print head 1 Check the color and position of the print heads with discharge defects such as missing nozzles in the printing result Check the print heads with discharge defects by referring to the following illustration Normal printing result ...

Страница 52: ... When there are discharge defects in the heads 1 Missing nozzles have occurred 2 The test pattern is wave like 3 The test pattern is intermittent 4 The intervals in the test pattern are not equal Bending lines have occurred ...

Страница 53: ... head cleaning once a day Performing Head Cleaning According to the Test Printing Result Head cleaning means discharging a small amount of ink from the print heads and wiping off unnecessary ink with a wiper You can remove unnecessary ink and clear ink clogging by cleaning the print heads Perform cleaning repeatedly until the printing result becomes normal 1 Confirm that the carriage is located in...

Страница 54: ...3 Basic Operations 52 If the ink configuration is set to Double White Ink Config ...

Страница 55: ...Table The outer periphery of the media may warp due to heat There is a risk of media breakage or head failure due to contact with the head during printing Use an adhesive tape or other means to fix it Take the following precautions when setting the media Otherwise a table may be deformed Do not drop heavy media onto a table Do not apply load to a specific part of the media up to 45 kg m2 Allow mor...

Страница 56: ...100 100 2 Switch the vacuum valves to align it with the size of the media to be used The valve will be opened when the handle is tilted in the longitudinal direction It will be closed when the handle is tilted in the lateral direction For details about how to adjust the vacuuming areas see page 56 Adjusting vacuuming areas ...

Страница 57: ...Setting Media 55 3 Press the vacuum switch to vacuum the media The vacuum fan will operate 4 Turn the vacuum pressure control to adjust the vacuum pressure ...

Страница 58: ...sitioning pins The positioning pins for aligning the media straight are built into the table The positioning pins are set when the positioning pin switch on the front of the machine is turned on You can use them as a guide An air compressor is required to use the positioning pins For details contact your authorized Roland DG Corporation representative The locations of the positioning pins are show...

Страница 59: ...e print head from becoming too great in areas without the media Keep the head gap to 2 mm or less for both the media and dummy The default setting for the head gap is 1 mm A head gap up to 2 mm is allowable but the image quality may become lower than that with the default setting 1 Media 2 Dummy of similar thickness to the media 3 Print head 4 Head gap from media Keep to 2 mm or less 5 Head gap fr...

Страница 60: ...n areas not covered by the dummy This may cause the UV light to reflect off the print head causing the ink on the head to cure and can lead to failure If the gap is wide the airflow may be disturbed resulting in poor printing 1 Media 2 Areas not covered by the dummy 3 Print head 4 Adequate head gap 2 mm or less 5 The head gap is too wide ...

Страница 61: ...nt start position of the X coordinate is set 3 Enter numerical values in Y Pos The print start position of the Y coordinate is set The settings for X Pos and Y Pos can be configured on both the Operation screen and Properties screen When configuring the settings on both screens the values set on the Properties screen immediately before printing will take priority over the values on the Operation s...

Страница 62: ... the printing media in advance For details see page 53 Setting Media If the carriage is not returned to the home position click Home on the toolbar to return the carriage to the home position As you may not obtain the printing result you want for some printing data or media types we recommend performing test printing beforehand Media may be heated by the UV lamp and raised causing printing to be i...

Страница 63: ...er to be used in the folder selection area Thumbnails of RIP files are displayed in the preview area 3 Select a file you want to print in the preview area and drag it to the task list area The Properties screen is displayed 4 Change the settings on the Properties screen as required For details about how to change the settings see page 37 Properties screen or page 69 Various Print Functions 5 Click...

Страница 64: ...the following settings as required X Pos Specify the print start position in the X direction Y Pos Specify the print start position in the Y direction 3 Click Print on the toolbar The Medium Thickness screen is displayed 4 Click Auto Detect on the Medium Thickness screen The message screen is displayed 5 Click to raise the carriage to a height where the print heads do not interfere with the media ...

Страница 65: ...light 7 Click Move to Destination 8 Click OK The machine measures the media thickness and the carriage moves to the set height 9 Confirm the setting contents and click Confirm 10 Click Print The machine will start printing After printing finishes confirm that the carriage returns to the home position and then remove the media When storing the media printed in Draft mode do not pile them on top of ...

Страница 66: ...a Clear When you stop ongoing printing jobs perform the following operations using Print Control 1 Click StopPrint on the toolbar during printing Printing stops Proceed to Step 2 to delete the stopped task completely 2 Select the task you want to delete in the task list from the Operation tab and right click it You can select multiple tasks simultaneously 3 Click Delete Task The selected task is d...

Страница 67: ...o adjust the position of the UV lamp When not using a gloss finish with gloss ink such as when using CMYK or white ink or when printing with a matte finish using gloss ink be sure to set the horizontal UV lamp position to 0 mm scale mark 0 1 Open left UV lamp cover 2 Turn the UV lamp securing screw counterclockwise to loosen it ...

Страница 68: ...lamp to align the arrow with 20 mm graduation 2 Set this to 0 mm scale mark 0 when not using a gloss finish with gloss ink 4 Tighten the UV lamp retaining screw 5 Close left UV lamp cover 6 Adjust the right UV lamp position in the same way ...

Страница 69: ...anually after printing Moving the gantry automatically This section explains the settings to move the gantry to the home position automatically after printing 1 Click the Print Option tab 2 Select the Back Y Origin after Print check box in the Function area 3 Click Apply After printing the gantry moves to its starting frontmost position After printing stay clear of the gantry ...

Страница 70: ...n Move Length from the Motion tab 3 Click Apply Each time you click Forward and Back on the toolbar the gantry will move the distance of the set value Capping You can prevent nozzle clogging due to drying by capping the print heads 1 Click Cap on the toolbar The carriage moves to the maintenance station and caps are attached to the print heads Detaching caps When moving the carriage from the maint...

Страница 71: ...s that can be set on the Properties screen by double clicking the printing task For details about the Properties screen see page 37 Properties screen You can use the following print functions Partial printing function Multicopy printing function Multicoat printing function Mirror printing function To perform printing see page 60 Printing Data Partial Printing Specify the printing range to perform ...

Страница 72: ...check box The Region Setting area is enabled 3 To specify the region setting drag the mouse pointer on the thumbnail on the upper left of the dialog box The setting value will be reflected in each item in the Region Setting area You can also adjust the selected range by entering a setting value for each item directly ...

Страница 73: ...view area on the upper right of the Operation screen Multicopy Printing Allocate images repeatedly copied to one media When combined with the partial printing function it will print by repeatedly copying the image that has been specified Multicopy for the entire image Multicopy combined with partial printing ...

Страница 74: ...ask you want to specify and open the Properties screen 2 Select the Multi check box The Multi Setting area is enabled 3 Specify the number of images you want to allocate to X or Y in X Cnts or Y Cnts in the Multi Setting area 4 Specify the distance between images in X Int or Y Int in the Multi Setting area ...

Страница 75: ...displayed in the preview area on the upper right of the Operation screen When printing with gloss ink the print quality may be affected depending on the distance in the x direction Print quality is higher if printed with the distance in the x direction set shorter ...

Страница 76: ...e coating frequency in Print Pieces in the Function area For example if you enter 3 the same area will be coated three times Once the media is re coated from the front of the machine to the back of the machine the gantry will return to the front automatically The machine repeats re coating for the specified number of times 3 To perform reciprocating printing select the Alternate check box The medi...

Страница 77: ...ges are reversed towards the X direction or Y direction 1 Double click the task you want to open the Properties screen 2 Select the X Mirror or Y Mirror check box in the Print Setting area The images are reversed towards the X or Y direction 3 Click OK ...

Страница 78: ...is section explains the settings for printing a footnote on media The following items are printed in the footnote Machine Type Print Mode Time Task Name Resolution Image Size A barcode can be added as required 1 Media 2 Image 3 Footnote 4 Barcode ...

Страница 79: ...the footnote and the image 3 To print a barcode in the footnote select the Footnote Barcode check box in the Function area 4 Click Apply 5 Open the Properties screen of the task that adds a footnote select the Print Footnote check box and then print For details see page 37 Properties screen Footnotes are printed outside of image data Be sure to use media that is larger than the image data when pri...

Страница 80: ...nglish French German Italian Spanish Portuguese and Dutch 1 Click Menu on the lower left of the screen 2 Select the language to be displayed from Language The message screen will be displayed 3 Confirm the message and click Yes 4 Click Exit 5 Restart Print Control The display will be switched to the selected language The display language in Print Control is set automatically according to the langu...

Страница 81: ...int Control Metric mm inch and mil can be displayed 1 Click Menu on the lower left of the screen 2 Select the unit to be displayed from Data Unit The display will be switched to the selected unit If you change the data unit the setting values are converted automatically according to the selected unit and displayed ...

Страница 82: ...n unit Backing Up the Setting Files 1 Click Menu on the lower left of the screen 2 Select Backup To Disk in Parameter 3 Select the file to be saved to the computer and then click Save Restoring the Setting Files 1 Click Menu on the lower left of the screen 2 Select Load From Disk in Parameter 3 Select the file to be loaded and then click Open 4 Click OK Initializing the Setting Values You can retu...

Страница 83: ... settings for each function Users cannot change the settings except the following items as they have already been set to their optimum values Skip White Space If there is no image data blank spaces will not be printed Default Disabled Back Y Origin after Print The gantry will return to the origin after printing Default Disabled Footnote Barcode Barcodes will be printed in the footnote the front si...

Страница 84: ...4 Convenient Usage 82 ...

Страница 85: ...r is off Turn on the power For details about how to turn on the power see page 44 Turning On Off the Power The power indicator is off even after the power switch is pressed Check if the power cord plug is firmly connected to the power source If the power indicator is still off disconnect the power cord and then contact your authorized Roland DG Corporation representative An emergency button remain...

Страница 86: ... details about how to install Print Control see page 29 Installing Print Control The machine does not start The interlock is enabled for one of the following reasons causing the machine to stop The machine s front cover or another cover is open The carriage is positioned too far to the left or right end Close the cover properly and then reboot Print Control Move the carriage by hand approximately ...

Страница 87: ...full the machine makes a beeping sound Dispose of the waste ink For details see page 124 Disposing of Waste Ink The amount of remaining ink in the ink tank is low If the amount of remaining ink in the ink tank is low the machine makes a beeping sound Check which ink tanks are low on ink and then replenish them with ink For details see page 121 Replenishing Ink ...

Страница 88: ...t head nozzles The print head nozzle faces are dirty The entire bottom plate and left and right sides of the carriage are dirty Perform head cleaning For details see page 51 Cleaning Print Head Nozzles Clean the maintenance station See Cleaning the Area around the Maintenance Station Requests for Daily Care and Maintenance Clean around the print heads See Cleaning Around the Print Heads Requests f...

Страница 89: ...environment less dusty Depending on the type or conditions of the media to be used you may not obtain the print result you expect Make sure to use appropriate media For details see page 27 About Media When nozzle clogging does not clear This section explains how to recover the machine when nozzle defects are not resolved after cleaning is performed 1 Perform daily maintenance of the machine Clean ...

Страница 90: ...ration After removing air bubbles print nozzle check pattern For details see page 46 Test Printing If you cannot resolve the nozzle defects after performing the procedures 1 to 4 above print nozzle check pattern after 8 hours or more have elapsed If you still cannot resolve the defect you need to replace the print heads Contact your authorized Roland DG Corporation representative If Ink Mixes or M...

Страница 91: ...reful so that the air bubble ejection tool will not be removed from the port If you discharged unnecessary ink contact a company that handles industrial waste 1 Loosen the 4 screws and then remove the carriage s front cover 2 Attach the air bubble ejection tool at the maintenance station position Make sure that the tank of the air bubble ejection tool does not contain any ink If the tool ejects ai...

Страница 92: ...If the print head configuration is set to Double White 5 Click Discharge in the Air Discharge area Wait until Connect the tubes of the air bubble ejection tool to the port and click OK button is displayed 6 Connect the tubes of the air bubble ejection tool to the air bubble discharge port Push the tube connector straight into the port until you hear a click ...

Страница 93: ... leak Place an item such as a paper towel around the port Pull out the tubes straight while pressing the button on the top of the port Pass the tubes through the holes of the air bubble ejection tool to avoid splashing the ink from the removed tubes 9 Click OK The message Be careful as the carriage moves is displayed 10 Move to a place to avoid contact with the carriage and then click OK 11 Repeat...

Страница 94: ...p position which is misaligned for the color nozzles in the Y direction with respect to the reference nozzle Cyan Nozzle 1 of Head 1 Ink Configuration There are two types of ink configurations By default it is set to Standard Ink Config For details about changing the ink configuration contact your authorized Roland DG Corporation representative Ink configuration Color layout Standard Ink Config Do...

Страница 95: ...le 2 H Gloss 2 White 4 Nozzle 1 I Primer 1 White 3 Nozzle 1 J Primer 1 White 3 Nozzle 2 K Primer 2 White 4 Nozzle 2 L Primer 2 White 4 Nozzle 1 M to T vary in color depending on the ink configuration For Standard Ink Config Cl and Pr W for Double White Ink Config This machine can print in bidirectional mode and the print heads perform printing for the outbound pass and return pass when the mode is...

Страница 96: ...5 Troubleshooting 94 3 Select High in Speed Mode under the Calibration tab 4 Select Right to Left in Offset Direction and then click Color Offset ...

Страница 97: ...ent value for each nozzle The adjustment patterns for each nozzle cyan magenta yellow black white gloss primer are printed If the ink configuration is set to Standard Ink Config A and B are printed using primer ink C and D using gloss ink and E and F using white ink If the ink configuration is set to Double White Ink Config A B C D E and F are all printed using white ink Pr Gl and W are easier to ...

Страница 98: ... the adjustment pattern I M S Not to be used J C Look at the adjustment pattern for each nozzle The lower line A indicates the reference nozzle and the upper line B indicates the adjustment pattern for each nozzle Find the pattern where the two lines upper line and lower line are overlapped and aligned to form one straight line The value at the left side of those lines is the optimum adjustment va...

Страница 99: ... 9 Click OK 10 Click Apply 11 Print the test pattern again and check the adjustment pattern for all nozzles except for the reference nozzle Look at the lines with 0 next to them Check whether or not the two lines upper line and lower line are overlapped and aligned to form one straight line If a straight line is not formed perform adjustments until the two lines become overlapped and aligned to fo...

Страница 100: ... Medium Thickness and then click Print The test pattern for the return pass is printed 14 Check the test pattern for the return pass and perform the color offset adjustment in the same way as the outbound pass Refer to Steps 7 to 11 The test patterns and are displayed in the opposite direction from the outbound path display ...

Страница 101: ...turn pass The following procedure allows you to adjust subtle misalignments that occur for the outbound and return passes If also adjusting Color Offset do so first 1 Set the print media on the table 2 Click the Maintenance tab in the Print Control window 3 Click Bi Dir Offset and then click High Speed 4 Enter the media thickness in Medium Thickness and then click Print The test pattern is printed...

Страница 102: ...ues 5 to 5 are printed on return pass lines This test pattern is printed using only the print heads for the first row The pattern is identical for the adjustment patterns for Cyan Magenta Yellow and Black Therefore only check the adjustment pattern for Cyan Find the pattern where outbound pass lines and return pass line are overlapped and aligned to form one straight line and then check its adjust...

Страница 103: ... straight line is not formed perform adjustments until they become overlapped and aligned to form one straight line 8 Check the adjustment patterns for Magenta Yellow and Black Look at the return pass line with 0 on it Check whether or not the outbound pass lines and the return pass lines are overlapped and aligned to form a straight line If a straight line is not formed perform Color Offset Adjus...

Страница 104: ...e is indicated by messages that appear in Print Control This section describes where the messages appear on the Print Control screen 1 System messages Displays messages from the machine system 2 icon Click the icon to display the error code and the details of the messages ...

Страница 105: ...rol and the operating system being used and contact your authorized Roland DG Corporation representative 5 Illegal print head voltage found Contact your equipment provider please An error has occurred in the carriage or the print heads Turn the power to the machine off and then on again If the same message still appears contact your authorized Roland DG Corporation representative 6 Carriage height...

Страница 106: ... t be read 2 The net rip data stream is interrupted The specified RIP file does not exist or there is a problem with the hard disk of the computer There is a problem in the connection between the machine and the computer Reselect a RIP file to print Check that the machine is securely connected with the included USB cable 14 The DPI does not support the RIP document The XDPI of rip source over syst...

Страница 107: ...reinstall Print Control and then restore the settings file For details about how to restore the settings file see page 80 Backing Up Restoring the Settings 18 Channel parameter is incorrect Restore parameter files or re install software There is a problem with the setting parameter of the print heads or the setting file is corrupted Restore the settings file If the same message still appears reins...

Страница 108: ...media size Check that the width of the set media is correct Change the media to be used Use the partial printing function to print For details see page 69 Partial Printing 23 The printing image width exceeds the width of the machine platform Restore parameter files or re install software The value of the print start position in the X direction is too large There is a problem with the settings file...

Страница 109: ...speed set in Print Control is too fast Restore the settings file If the same message still appears reinstall Print Control and then restore the settings file For details about how to restore the settings file see page 80 Backing Up Restoring the Settings 30 Failed to load error information Restore parameter files or re install software There is a problem with the version information of Print Contr...

Страница 110: ...oad temperature voltage curve Restore parameter files or re install software There is an error in the voltage value of the print heads Restore the settings file If the same message still appears reinstall Print Control and then restore the settings file For details about how to restore the settings file see page 80 Backing Up Restoring the Settings 35 Failed to load color curve Restore parameter f...

Страница 111: ...t supported by the machine Restore the settings file If the same message still appears reinstall Print Control and then restore the settings file For details about how to restore the settings file see page 80 Backing Up Restoring the Settings 88 USB cable is not connected There is a problem with the USB connection between the machine and the computer Check that the machine is securely connected wi...

Страница 112: ...thorized Roland DG Corporation representative 113 Main board s firmware is not active Contact your equipment provider please An error has occurred in the control card of the machine Restart Print Control If the same message still appears contact your authorized Roland DG Corporation representative 116 Carriage card found error Contact your equipment provider please An error has occurred in the car...

Страница 113: ...has failed Position system is not working correctly Contact your equipment provider please There is a problem with the carriage system of the machine Turn the power to the machine off and then on again If the same message still appears contact your authorized Roland DG Corporation representative 122 When doing reset there is no carriage encoder signal and can t execute reset function Please confir...

Страница 114: ...ine off and then on again If the same message still appears contact your authorized Roland DG Corporation representative 125 The emergency stop has been pressed Twist emergency switch then restart software The emergency stop button on the machine was pressed Close Print Control and then release the emergency stop button Turn the power to the machine off and then on again and then restart Print Con...

Страница 115: ...ted Contact your equipment provider please There is a problem with the carriage system of the machine Turn the power to the machine off and then on again If the same message still appears contact your authorized Roland DG Corporation representative 132 Synchronization error found while resetting Y axis Contact your equipment provider please There is a problem with the carriage system of the machin...

Страница 116: ...f and then on again If the same message still appears contact your authorized Roland DG Corporation representative 137 The signal phase of Y2 position encoder is inverse Please confirm interlock switch and restart software If the device do not recover please contact your equipment provider The machine s front cover or another cover is open The carriage is positioned too far to the left or right en...

Страница 117: ...o get carriage card information the system cannot work as normal Contact your equipment provider please There is a problem with the carriage card of the machine Restart Print Control If the same message still appears contact your authorized Roland DG Corporation representative 171 Found ink level card Error Re connect or properly install the card There is a problem with the remaining ink detection...

Страница 118: ...rify RIP data source There is a problem with the RIP file Check that the RIP file is OK After resolving any problems click the Continue button and resume printing 309 In the printing process found USB disconnect The USB cable is not connected The USB connector is loose The computer is infected with a virus Insert the USB cable and then try printing again Check the connection part of the USB cable ...

Страница 119: ...ng again Check the connection part of the USB cable If there is a problem with the connector contact your authorized Roland DG Corporation representative Use anti virus software to check for viruses on the computer or replace the computer being used The machine s front cover or another cover is open The carriage is positioned too far to the left or right end Close the cover properly and then reboo...

Страница 120: ...ator 403 The parameter inputted is invalid the operation will be cancelled The file format is incorrect There is a problem with the backup file Check the file import destination and then import the settings file again For details about how to import the settings file see page 80 Backing Up Restoring the Settings 410 Software version does not match the setting files Restore parameter files or re in...

Страница 121: ...problem with the format of the specified file or the directory Launch Print Control as the system administrator and then import the settings file again If the same message still appears reinstall Print Control For details about how to import the settings file see page 80 Backing Up Restoring the Settings If the problem cannot be resolved contact your authorized Roland DG Corporation representative...

Страница 122: ...5 Troubleshooting 120 ...

Страница 123: ...careful not to spill ink Avoid ink flowing into the natural water system or household wastewater Ink causes irritation and is toxic Be sure to wear gloves and goggles during the work Otherwise ink may drip or be scattered Do not place caps or other items on the table as the carriage may move when replenishing ink during printing If you want to dispose of used ink contact a company that handles ind...

Страница 124: ... to be replenished with ink 4 Open the cap of an ink bottle for replenishing and then replenish ink into the ink tank The buzzer will stop when you finish replenishing ink Be sure to empty all the ink from the ink bottle When replenishing white ink confirm the cap of the ink bottle is closed and shake the bottle well before replenishing 5 Close the cap of the ink tank ...

Страница 125: ...e sure to wear gloves and goggles during the work Otherwise ink may drip or be scattered Only use a genuine replacement pad Otherwise malfunction or damage may result Do not place any object on the table as the carriage moves there during replacement 1 Click Maintenance Mode on the Print Option tab in Print Control 2 Click Start Move away from the gantry as the carriage moves to the left side ink ...

Страница 126: ...und Dispose of the waste ink in the waste ink tank Avoid mixing ink with incompatible materials Be careful not to spill ink Avoid ink flowing into the natural water system or household wastewater Ink causes irritation and is toxic Be sure to wear gloves and goggles during the work Otherwise ink may drip or be scattered Do not replace the waste ink tank while the machine is printing or being cleane...

Страница 127: ...ip on the waste ink tank at the front right of the machine pull the tank from the back 2 Place the waste ink tank on the floor and then remove the cap that does not have tubes attached 3 Pour the waste ink into a dedicated container such as a polyethylene tank ...

Страница 128: ...d Specifications 126 4 Wipe off any ink on the waste ink tank and then close the cap 5 Return the waste ink tank to its original position Confirm that the tubes coming out of the waste ink tank are not bent or crushed ...

Страница 129: ...outage For details see page 127 Discharging Ink Discharging Ink If leaving the machine idle for a long period 10 days or more discharge the ink before stopping the machine Before using the machine after discharging the ink it is necessary to fill the tanks with ink Contact your authorized Roland DG Corporation representative to fill the tanks with ink Be sure to wear gloves and goggles during the ...

Страница 130: ...ischarge time Sec to 30 seconds 4 Check the pressure gauges at the bottom of the front part of the machine and make a note of the indicated pressures There are two gauges Make a note of the Lo 1 Hi 1 and P2 pressures indicated by each gauge To switch between the Lo 1 Hi 1 and P2 indications on a gauge press the MODE button If the transparent protective cover is on the gauge remove it to access the...

Страница 131: ...receiver and then ink discharge starts Once discharge ends the message Discharged appears Of the sub tank ink levels indicated at the lower right of the screen the sub tank of the discharged ink flashes in red 7 Next discharge the ink in the following order Check 2 colors at a time specify Discharge time Sec and then execute Discharge If the ink configuration is set to Standard Ink Config Cyan and...

Страница 132: ... indicated pressures to those you made a note of in Step 4 check the necessary color and click Charge Ink is refilled After the tanks have been refilled the sub tank ink level indicated at the lower right of the screen stops flashing and returns to its normal state If not stopping the ink discharge go to the next step 11 Turn off the power on the operation panel at the front of the machine 12 Turn...

Страница 133: ...e is scheduled close the negative pressure valves 1 Move the carriage to the left ink tray at the left end 2 Turn the machine s power off For details about how to turn the power off see page 45 Turning Off the Power 3 Turn the main power switch off 4 Turn the two negative pressure valves on the side of the carriage counterclockwise to close them To use the machine open the two negative pressure va...

Страница 134: ...t ink Name Sales unit UV Ink Bottle Black UE BK 1 UV Ink Bottle Cyan UE CY 1 UV Ink Bottle Magenta UE MG 1 UV Ink Bottle Yellow UE YE 1 UV Ink Bottle White UE WH 1 Common ink Name Sales unit UV Ink Bottle Primer US PR 1 UV Ink Bottle Gloss US GL 1 Before there is no remaining ink in the ink tank we recommend purchasing it soon If there is a problem with ink at the time of purchase please contact t...

Страница 135: ...ine Maintenance Kit Name Quantity Carriage filter 4 pieces Flushing pad 3 pieces Cleaning Kit Name Quantity Waste cloth paper towel 1 box 50 sheets Non woven fabric 1 box 100 sheets Polyethylene gloves 7 pairs Nitrile gloves 14 pairs Cleaning stick 12 sticks Cleaning Liquid Name Sales unit Cleaning liquid US CL 1 bottle ...

Страница 136: ...des Draft Production Standard Quality High Quality Maximum resolution 635 1 800 dpi Maximum print size 2 500 1 300 mm approx 98 4 51 2 inches Supported media For details see page 27 Size and Weight Specifications of Supported Media Media vacuuming Vacuuming is performed by a vacuum Divided into 4 parts Waste ink tank Bottle system 2 5 L Operating environment Temperature 15 30 C 59 86 F Humidity 40...

Страница 137: ...ottle refill or add ink to the ink bottles Ink may freeze if stored in a cold place for a long period of time If ink freezes it may become unusable as it may deteriorate Make sure to store ink in an environment where ink will not freeze Supported ink colors Black cyan magenta yellow white gloss and primer ink Ink tank capacity 2 5 L Ink supply method Ink bottle 1 0 L For details about storage cond...

Страница 138: ...6 Maintenance and Specifications 136 ...

Страница 139: ...on 635 dpi 300 dpi 2 2_W 4C_Standard 635 dpi 600 dpi 2 3_W 4C_Quality 635 dpi 900 dpi 2 4_W 4C_High Quality 635 dpi 1 800 dpi 3 1_Pr 4C_Production 635 dpi 300 dpi 3 2_Pr 4C_Standard 635 dpi 600 dpi 3 3_Pr 4C_Quality 635 dpi 900 dpi 3 4_Pr 4C_High Quality 635 dpi 1 800 dpi 4 1_Pr W 4C_Production 635 dpi 300 dpi 4 2_Pr W 4C_Standard 635 dpi 600 dpi 4 3_Pr W 4C_Quality 635 dpi 900 dpi 4 4_Pr W 4C_Hig...

Страница 140: ...on 5 4_4C W_High Quality 635 dpi 1 800 dpi 6 1_Pr 4C W_Production 635 dpi 300 dpi 6 2_Pr 4C W_Standard 635 dpi 600 dpi 6 3_Pr 4C W_Quality 635 dpi 900 dpi 6 4_Pr 4C W_High Quality 635 dpi 1 800 dpi 7_4C Gl_Standard 635 dpi 600 dpi 8_Gl 635 dpi 600 dpi ...

Страница 141: ...er countries The proper names of the Windows operating systems are as follows The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise The product names of Windows 10 are as follows Microsoft Windows 10 Home Microsoft Windows 10 Pro Microsoft Windows 10 Enterprise Microsoft Windows 10...

Страница 142: ...140 MEMO ...

Страница 143: ......

Страница 144: ...R2 191227 1000022481 2019 Roland DG Corpora on November 2019 M0DW7016 ...

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