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49

Publication 6181P-UM001G-EN-P - July 2008

49

Chapter

 5

System Troubleshooting 

Chapter Objectives 

This chapter describes the most common operating problems, the 
probable causes, and recommended corrective actions. It includes:

•

Hardware diagnostics

•

Troubleshooting procedures

•

Troubleshooting checklists

Hardware Diagnostics 

The computer monitors: 

•

Voltage ranges

•

Temperature requirements

•

Chassis fan speed

Perform this procedure to determine which of these thresholds has 
been exceeded.

1.

Shut down the computer by using the appropriate method for 
your operating system.

2.

Apply power to the computer.

3.

Press and hold the Delete (DEL) key to enter BIOS Setup.

The BIOS Setup Menu appears.

4.

Press the down arrow key to select the PC Health Status menu 
for series A or Hardware Monitor Setup menu for series B & C.

[email protected]

Содержание Allen-Bradley 6181P-12NPXPH

Страница 1: ...PH 6181P 12TPXPH 6181P 12TPXPHDC 6181P 15NSXPH 6181P 15NPXPH 6181P 15TSXPH 6181P 15TPXPH 6181P 15TPXPHSS 6181P 17NSXPH 6181P 17NPXPH 6181P 17TSXPH 6181P 17TPXPH 6181P 17TPXPHSS 6181P 2PXPH 6181P 2PXPH...

Страница 2: ...umed by Rockwell Automation Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without writt...

Страница 3: ...ummarizes the changes made to this manual since the last revision Revision bars as shown in the margin identify updated information These are the changes for this version of the document Topic Page Ad...

Страница 4: ...4 Publication 6181P UM001G EN P July 2008 Summary of Changes s a l e s r o c e l e c t r i c c o m...

Страница 5: ...formation 16 Installation Considerations 17 Mounting Clearances 18 Panel Mounting 19 Bench or Tabletop Mounting 21 Product Dimensions 23 Connect a Keyboard and Mouse 25 Connect AC Power 26 Connect the...

Страница 6: ...Module 47 Chapter 5 System Troubleshooting Chapter Objectives 49 Hardware Diagnostics 49 Troubleshooting Procedure 50 Troubleshooting Checklists 51 Chapter 6 Maintenance Chapter Objectives 53 Clean th...

Страница 7: ...loning CD which ships with your computer You can view or download publications at http literature rockwell automation com To order paper copies of technical documentation contact your local Rockwell A...

Страница 8: ...8 Publication 6181P UM001G EN P July 2008 Appendix 2 s a l e s r o c e l e c t r i c c o m...

Страница 9: ...vides product information within a small space For operations where it is important to view every aspect of a process the 15 and 17 inch displays provide the necessary detail These panel mounted compu...

Страница 10: ...181F 15TPXPH 1500P 15 in Yes Performance Windows XP for Embedded Systems 6181P 15TSXPH Yes Standard Windows XP 6181P 15TPXPH 6181P 15TPXPHSS 2 Yes Performance 6181P 15NSXPH No Standard 6181P 15NPXPH N...

Страница 11: ...view or download publications at http literature rockwellautomation com Computers with solid state drives have been customized to accommodate the unique properties of the solid state drive Some of the...

Страница 12: ...Features The illustrations show the major features and controls of the computers Top and Side View LCD Display with or without optional touchscreen Bezel with Clip Mounting Floppy Disk Drive Optical D...

Страница 13: ...et Button Ethernet Connector RJ45 2 USB Ports COM4 PCI Expansion Slot Compact Flash Expansion Slot COM2 COM1 PS 2 Mouse Port AC Power Input Power Switch Printer 2 Printer 1 VGA Port 1500P and 1700P Se...

Страница 14: ...tons to ensure adequate protection for a unit returned for service Parts List Your computer ships with these items System Accessories Cloning CD Support CD Microsoft Multilingual User Interface MUI CD...

Страница 15: ...Conformity is available at the Rockwell Automation Allen Bradley website www ab com certification ATTENTION This product is intended to operate in an industrial or control room environment which utili...

Страница 16: ...hose specific environmental conditions that will be present and designed to prevent personal injury resulting from accessibility to live parts UL Listed equipment need not be mounted inside another en...

Страница 17: ...the AC power cord helps to reduce static discharges which may cause shocks and damage electronic components The enclosure or cover must remain in place at all times during operation The cover provides...

Страница 18: ...arances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure Top Clearance 50 mm 2 in Right Side Clearance 1200P 50 mm 2 in 1500P 1700P 127 mm 5...

Страница 19: ...depth of 127 mm 5 0 in is sufficient Cut supporting panels to specifications before installation Take precautions so metal cuttings do not enter components already installed in panel Supporting panel...

Страница 20: ...the computer This gasket forms a compression type seal Do not use sealing compounds 4 Place the computer in the panel cutout 5 Slide the mounting clips into the slots on the top bottom and sides of t...

Страница 21: ...Do not overtighten Bench or Tabletop Mounting You can mount the 1500P or 1700P computer on a benchtop or tabletop arm by using an optional adapter The back of the computer has four mounting points tha...

Страница 22: ...tandards The mounting location must provide clearance for mounting and positioning the adjustable unit and routing cables Per UL Listing restrictions the product must be mounted with a tilt of 30 or l...

Страница 23: ...h version of the computer are given in Dimensions are mm in 1200P Integrated Display Computer 1200P Non Display Computer 349 13 75 279 10 99 175 9 6 93 281 11 079 251 9 89 320 12 60 8 00 0 31 317 5 12...

Страница 24: ...0P Integrated Display Computer 1700P Integrated Display Computer 383 60 15 10 410 00 16 14 13 20 0 52 99 9 3 93 8 00 0 31 282 60 11 13 309 00 12 17 422 00 16 61 452 00 17 80 101 6 4 00 8 00 0 31 328 0...

Страница 25: ...You can connect both a keyboard and mouse to this port by using the Y adapter cable that ships with the 6181P Series A computers The 6181P Series B computers have separate PS 2 ports for the keyboard...

Страница 26: ...ttach the clip after installing the unit ATTENTION Connect the AC power cord to a power source with an earth ground to prevent electrical shock Failure to follow this warning could result in electrica...

Страница 27: ...24V DC power to the computer ATTENTION Use a Class 2 SELV Safety Extra Low Voltage isolated and ungrounded power supply as input power to the computer This power source provides protection so that und...

Страница 28: ...t performance degradation of Ethernet communication do not subject the computer or cables to extreme radiated or conducted high frequency noise Proper cable routing and power conditioning is required...

Страница 29: ...removed An electrical shock hazard exists Removing the covers will disrupt air flow and may result in overheating All covers are required to maintain EMI shield To avoid dust and other airborne contam...

Страница 30: ...ystem if installed Install Drivers The operating system usually selects the best device driver settings However you may want to ensure fully optimized performance by manually installing the device dri...

Страница 31: ...es at the Rockwell Automation Allen Bradley website http www ab com industrialcomputers Safety Precautions The computers contain line voltages Disconnect all power to the computer before you install o...

Страница 32: ...you must first remove the cover Follow these steps to remove the back cover 1 Disconnect power from the computer 2 Remove the screws that secure the back cover 3 Lift the cover from the chassis 4 To r...

Страница 33: ...cover bracket two screws IMPORTANT The PCI Expansion Slot Kit is not required if you are installing only one PCI card The procedure to install one card is similar ATTENTION Failure to follow proper sa...

Страница 34: ...July 2008 Chapter 4 Replace System Components 4 Remove the one slot riser board two screws 5 Add riser bracket A to the chassis by using six M3x6 panhead screws PCI Riser Board Riser Bracket A s a l...

Страница 35: ...iser bracket B to riser bracket A by using seven M3x6 flat head screws 7 Add the center support to the chassis by using three screws two M3x6 flat head one M3x6 pan head Riser Bracket A Riser Bracket...

Страница 36: ...hout PCI cards If installing PCI cards at this time follow steps 9a c If not installing PCI cards attach the slot cover bracket to the chassis as shown in step 9c a Attach PCI cards to the slot cover...

Страница 37: ...B computer you must replace the air duct that provides cooling air to the processor a Remove the existing air duct from the back cover of the chassis by removing the three screws b Attach the replacem...

Страница 38: ...38 Publication 6181P UM001G EN P July 2008 Chapter 4 Replace System Components 10 Reinstall the back cover over the chassis by using the screws from step 2 s a l e s r o c e l e c t r i c c o m...

Страница 39: ...over bracket from the PCI slot on the CPU board 6 Remove the screw securing the slot cover bracket to the add in card 7 Pull the add in card free of the slot on the PCI riser board Store the card in a...

Страница 40: ...r on Remove the Floppy Disk Drive Follow these steps to remove the floppy disk drive 1 Disconnect power from the computer 2 Remove the back cover 3 Remove the hard drive Do not disconnect the HDD cabl...

Страница 41: ...k Drive Follow these steps to install the floppy disk drive 1 Fasten the floppy disk drive to the floppy disk drive bracket with four screws 2 Connect the flat cable to the floppy disk drive 3 Insert...

Страница 42: ...ents unnecessarily Always handle the drive by its metal frame Store the drive in an anti static bag when it is not installed Never disconnect or install a drive with the power on ATTENTION Failure to...

Страница 43: ...he floppy or optical disc drive bay by removing the four screws holding the bracket to the inner shelf 5 Carefully pull out the drive bay assembly 6 Disconnect the data power and audio cables from the...

Страница 44: ...rive Use care with the delicate ribbon cable on the floppy disk drive 3 Connect the data power and audio cables to the drive bay assembly 4 Carefully replace the drive bay assembly 5 Fasten the drive...

Страница 45: ...3 Disconnect the power supply audio cable and ribbon cable from the adapter printed circuit board 4 Remove the two screws that fasten the drive assembly to the chassis 5 Lift the drive assembly out of...

Страница 46: ...he drive brackets with four screws 2 Fasten the drive to the drive adapter with two screws and spacers 3 Gently slide the assembly back into the chassis 4 Fasten the drive assembly to the chassis with...

Страница 47: ...handle the memory cards by the ends not by the memory module contacts Store memory in a sealed anti static bag when it is not installed Never install or remove memory with the power turned on TIP It...

Страница 48: ...48 Publication 6181P UM001G EN P July 2008 Chapter 4 Replace System Components s a l e s r o c e l e c t r i c c o m...

Страница 49: ...The computer monitors Voltage ranges Temperature requirements Chassis fan speed Perform this procedure to determine which of these thresholds has been exceeded 1 Shut down the computer by using the a...

Страница 50: ...not in the floppy drive 7 Connect power to the computer On powerup monitor the Power On Self Test POST One of three events will occur The computer completes the bootup process An error message display...

Страница 51: ...a software package reinstall the software If the problem is intermittent you may have a loose connection Check all connections including any PCI cards Check that the memory module DIMM is fully instal...

Страница 52: ...installed and configured correctly Recheck jumper and other configuration settings Are any cables incorrectly installed Problems with the Display Are the display contrast and brightness controls prope...

Страница 53: ...from the computer at the power source 2 Using a clean sponge or a soft cloth clean the display with a mild soap or detergent 3 Dry the display with a chamois or moist cellulose sponge to avoid water s...

Страница 54: ...Replace this battery as needed with a Panasonic battery part number CR2032 or equivalent The battery life depends on the amount of on time time computer is powered on per week The table lists the est...

Страница 55: ...this unit contains mercury At the end of its life this equipment should be collected separately from any unsorted municipal waste ATTENTION Do not ship or transport the product when it is installed in...

Страница 56: ...56 Publication 6181P UM001G EN P July 2008 Chapter 6 Maintenance s a l e s r o c e l e c t r i c c o m...

Страница 57: ...in Cutout dimensions HxW 1200P 1500P 1700P 254 x 324 mm 10 00 x 12 76 in 285 x 386 6 mm 11 24 x 15 22 in 329 5 x 424 mm 12 97 x 16 69 in Environmental Temperature operating 0 50 C 32 122 F Temperatur...

Страница 58: ...s 0 58A 240V rms Input voltage dc 1200P and 1200P 6181P 2 non display 18 32V dc Power consumption dc 1200P 1200P 6181P 2 non display 150 W 140 W Certifications 1 1 See http ab com for declarations of...

Страница 59: ...river software is also on the accessory CD For Additional Information For more information on setting up or operating a touchscreen or for future driver upgrades refer to http www ab com Resistive Tou...

Страница 60: ...is factory installed and calibrated Follow these steps to recalibrate the touchscreen 1 Run the touchscreen configuration utility through the PROGRAMS menu of the operating system 2 Start the calibrat...

Страница 61: ...teps to update the BIOS 1 Download the BIOS from http www ab com industrialcomputers Locate BIOS under Support Services Drivers 2 Load a blank disk in the floppy drive of your computer 3 Launch the BI...

Страница 62: ...62 Publication 6181P UM001G EN P July 2008 Appendix C Upgrade to a New BIOS s a l e s r o c e l e c t r i c c o m...

Страница 63: ...more apparent as the temperature increases Although the solid state drive offer improvements in these areas you must consider limitations of other key components within your systems before choosing to...

Страница 64: ...tion The solid state drive is configured for a single drive system or as a master in a multiple drive system The diagram indicates the various operating configurations IDE Drive Connector Interface Th...

Страница 65: ...using the Start menu on the desktop Whenever possible use an uninterruptible power source UPS or other power conditioning device to perform a proper shutdown during unexpected power interruptions Life...

Страница 66: ...and removed from use A new block from the pool of spares replaces the bad block The amount of spare blocks within the pool is determined by the size of the drive memory The size of the pool typically...

Страница 67: ...31 536 000 yr 512 x 2 000 000 2block sec x 31 536 000 sec yr 16 2 yrs Normally in a Windows operating environment virtual memory is used also known as a swap file or page file The OS may read from an...

Страница 68: ...68 Publication 6181P UM001G EN P July 2008 Appendix D Solid State Drive s a l e s r o c e l e c t r i c c o m...

Страница 69: ...23 mounting procedure 19 optical disk drive 1200P 42 optical disk drive 1500P and 1700P 45 panel mounting 19 panel mounting guidelines 19 required tools 19 K keyboard connecting 25 M maintenance batte...

Страница 70: ...59 serial port 59 type 59 troubleshooting 49 characters not displaying 52 check lists 51 distorted or incorrect characters 52 problem after boot up 51 problem during boot up 51 problem running softwar...

Страница 71: ...s a l e s r o c e l e c t r i c c o m...

Страница 72: ...m Installation Assistance If you experience a problem within the first 24 hours of installation please review the information that s contained in this manual You can also contact a special Customer Su...

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