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Robustel R3010 User Guide

RT_UG_R3010_v.1.0.2 8 Aug., 2018 10

Confidential

Chapter 1

Product Concept

1.1

Key Features

Robustel R3010 is an industrial gateway designed for elevator monitoring and provides fast, reliable and stable

Internet connectivity.

R3010 is a powerful gateway developed from RobustOS, a Robustel self-developed and Linux-based operating system

which is designed to be used in Robustel hardware routers. The RobustOS includes basic networking features and

protocols providing customers with a very good user experience. Meanwhile, Robustel offers a Software

Development Kit (SDK) for partners and customers to allow additional customization by using C, Python or Java. It

also provides rich APPs to meet fragmented IoT market demands.



3G/4G cellular network Support



Support always online and connect according to needs



Various interfaces: RS232/CAN/RS485/Console/USB/Ethernet/FXS



RS485 serial port supports BACnet protocol



Support voice communication



Support IPSec, OpenVPN, PPTP, L2TP, GRE, DMVPN



Support Modbus RTU/ASCII converts to TCP



Built-in real time clock, software watchdog



Support message, telephone and reboot at regular time



Support e-mail and message event alert



Ro SDK + App



Equipped with third party management platform, to realize real-time processing and analysis, fault real-time

warning



Management via SMS/Web/CLI/SNMP/RobustLink Cloud



Robust industrial design (9 to 26V DC, desktop,wall or DIN rail mounting)

Содержание R3010

Страница 1: ...R3010 User Guide RT_UG_R3010_v 1 0 2 31 Jul 2018 0 Confidential R3010 Industrial Cellular IoT Gateway 2xEth 1xVoice 1xRS 232 1xRS 485 1xCAN 1xConsole 1xUSB User Guide Guangzhou Robustel LTD www robus...

Страница 2: ...other trademarks and trade names mentioned in this document are the property of their respective owners Disclaimer No part of this document may be reproduced in any form without the written permissio...

Страница 3: ...the gateway for proper operation Only uses approved antenna with the gateway Please contact authorized distributor on finding an approved antenna Always keep the antenna with minimum safety distance o...

Страница 4: ...light caustic harsh chemicals dust or water Do not try to disassemble or modify the gateway There is no user serviceable part inside and the warranty would be void Do not drop hit or shake the gateway...

Страница 5: ...ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does...

Страница 6: ...located or operating in conjunction with any other antenna or transmitter except tested built inradios Cet appareil et son antenne ne doivent pas tre situ s ou fonctionner en conjonction avec une autr...

Страница 7: ...formation Products ACPEIP the EPUP i e Environmental Protection Use Period of this product is 20 years as per the symbol shown here unless otherwise marked The EPUP is valid only as long as the produc...

Страница 8: ...ious versions Date Firmware Version Doc Version Change Description 9 July 2018 1 0 0 v 1 0 0 Initial release 24 July 2018 1 0 0 v 1 0 1 Changed the input power to 9 26 V DC Added some description of a...

Страница 9: ...Connect the Gateway to a Computer 24 2 10 Power Supply 25 Chapter 3 Initial Configuration 26 3 1 Configure the PC 26 3 2 Factory Default Settings 29 3 3 Log in the Gateway 29 3 4 Control Panel 30 3 5...

Страница 10: ...stem User Management 92 Chapter 4 Configuration Examples 94 4 1 Connector Connection 94 4 1 1 Console Port 94 4 1 2 Voice Port 94 4 1 3 RS232 95 4 1 4 CAN 95 4 1 5 RS485 96 4 2 Cellular Connection 96...

Страница 11: ...ers to allow additional customization by using C Python or Java It also provides rich APPs to meet fragmented IoT market demands 3G 4G cellular network Support Support always online and connect accord...

Страница 12: ...Note The following pictures are for illustration purposes only not based on their actual sizes 1 x Robustel R3010 Gateway 1 x 2 pin 3 81mm pluggable connector for power 4 x 3 pin 3 81mm connector 1 x...

Страница 13: ...G_R3010_v 1 0 2 8 Aug 2018 12 Confidential Optional accessories sold separately SMA cellular magnet antenna 3G 4G Wall mounting kit 35 mm DIN rail mounting kit AC DC power adapter 12V DC 1 5 A EU US U...

Страница 14: ...atform LED Indicators LED Indicators RUN MODEM USR RSSI 1 3 PWR Network port indicator Voice Interface Physical Connector 3 pin 3 81mm connector Interface type FXS Interface Standard ITU Q 512 SLIC IT...

Страница 15: ...dress Port Mapping Access Control Management Web CLI SMS Serial port Transparent TCP Client Server UDP Modbus RTU Gateway Apps of RobustOS App center L2TP PPTP DMVPN RobustVPN DDNS VRRP QoS Captive Po...

Страница 16: ...mber 2 Air Interface HSDPA HSUPA HSPA FDD LTE Frequency Bands EU B1 B2 B3 B4 B5 B7 B8 B20 US B2 B4 B5 B13 B17 4G 3G HSDPA HSUPA HSPA B1 B2 B5 B8 Operating Environment 40 to 75 C 5 to 95 RH Storing Tem...

Страница 17: ...Connected to link successfully Blinking Connected to link successfully and received or transmitted data Off Disconnected to link USR NET Green Solid Sign up successfully and work on the best network...

Страница 18: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 17 Confidential RSSI Green Three lights on High signal 21 31 Two lights on Medium signal 11 20 One light on Low signal 1 10 Off No signal...

Страница 19: ...ion Direction 1 V Adapter R3010 2 V R3010 Adapter XIT FXS PIN Function Direction 1 RING Device R3010 2 3 TIP R3010 Device XRS1 RS232 serial port PIN Function Direction 1 RX Device R3010 2 TX R3010 Dev...

Страница 20: ...hard disk If there have a supported configuration file or a R3010 firmware in this USB storage device the R3010 router will automatically update the configuration file or the firmware Each Ethernet po...

Страница 21: ...SIM Card Tray 3 Place the SIM card on the tray and insert them to the slot until you hear a cracking sound Removing SIM card 1 Power off the gateway 2 Press the Push Button and the tray with SIM card...

Страница 22: ...l 2 6 Attach External Antenna SMA Type Attach an external SMA antenna to the gateway s connector and twist tightly Make sure the antenna is within the correct frequency range provided by the ISP and w...

Страница 23: ...nting Wall mounting measured in mm Front View Side View Back View Use 3 pcs of M3 4 flat head Phillips screws to fix the wall mounting kit to the router and then use 2 pcs of M3 drywall screws to moun...

Страница 24: ...sured in mm Front View Side View Use 3 pcs of M3 6 flat head Phillips screws to fix the DIN rail to the gateway and then hang the DIN rail on the mounting bracket It is necessary to choose a standard...

Страница 25: ...ence EMI Connect the gateway to the site ground wire by the ground screw before powering on Note This product is appropriate to be mounted on a sound grounded device surface such as a metal panel Bott...

Страница 26: ...3010_v 1 0 2 8 Aug 2018 25 Confidential 2 10 Power Supply R3010 Gateway supports reverse polarity protection but always refers to the figure above to connect the power adapter correctly Note The range...

Страница 27: ...cting the gateway You must configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet as the gateway If you encounter any problems accessing...

Страница 28: ...bustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 27 Confidential 2 Click Properties in the window of Local Area Connection Status 3 Choose Internet Protocol Version 4 TCP IPv4 and click Properti...

Страница 29: ...2018 28 Confidential 4 Two ways for configuring the IP address of PC Obtain an IP address automatically Use the following IP address Configured a static IP address manually within the same subnet of R...

Страница 30: ...e and view the configuration status of your gateway please follow the steps below 1 On your PC open a web browser such as Internet Explorer Google and Firebox etc 2 From your web browser type the IP a...

Страница 31: ...save the current configuration into gateway s flash and apply the modification on every configuration page to make the modification taking effect Reboot Click to reboot the gateway If the Reboot butt...

Страница 32: ...our Gateway System Information System Information Item Description Device Model Show the model name of your device System Uptime Show the current amount of time the gateway has been connected System T...

Страница 33: ...Show the current amount of time the link has been connected IP Address Show the IP address of current link Gateway Show the gateway address of the current link DNS Show the current primary DNS server...

Страница 34: ...cy Reboot Enable to reboot the whole system if no links available OFF Note Click for help Link Settings allows you to configure the parameters of Cellular link connection It is recommended to enable P...

Страница 35: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 34 Confidential The window is displayed as below when disabling the Automatic APN Selection option...

Страница 36: ...Enter the dialup number for cellular dial up connection provided by local ISP 99 1 Authentication Type Select from Auto PAP or CHAP as the local ISP required Auto Switch SIM By Data Allowance Click th...

Страница 37: ...Bandwidth Set the upload bandwidth used for QoS measured in kbps 10000 Download Bandwidth Set the download bandwidth used for QoS measured in kbps 10000 Overrided Primary DNS Override primary DNS will...

Страница 38: ...2 8 Aug 2018 37 Confidential Click the button to clear SIM monthly data traffic usage statistics Data statistics will be displayed only if enable the Data Allowance function in Interface Link Manager...

Страница 39: ...o begin adding lan1 please configure one of ETH0 and ETH1 as lan1 first in Ethernet Ports Port Settings Otherwise the operation will be prompted as List is full Note Lan0 cannot be deleted You may cli...

Страница 40: ...Enable Click the toggle button to enable disable the DHCP function ON Mode Select from Server or Relay Server Lease IP address to DHCP clients which have been connected to LAN port Relay Gateway can b...

Страница 41: ...ary DNS Define the secondary DNS server assigned by the DHCP server to the clients Null WINS Server Define the Windows Internet Naming Service obtained by DHCP clients from DHCP sever Null Lease Time...

Страница 42: ...t Interface Show the editing port read only IP Address Set the multiple IP address of the LAN port Null Netmask Set the multiple Netmask of the LAN port Null Status This section allows you to view the...

Страница 43: ...port must be assigned as lan0 In another word ETH0 ETH1 can be configured as lan0 lan0 lan0 lan1 or lan1 lan0 Both of ETH0 and ETH1 default to lan0 and their default IP are 192 168 0 1 255 255 255 0...

Страница 44: ...port Click the row of status the details status information will be display under the row Please refer to the screenshot below 3 9 Interface Cellular This section allows you to set the related parame...

Страница 45: ...uide RT_UG_R3010_v 1 0 2 8 Aug 2018 44 Confidential The window is displayed as below when choosing Specify as the band select type Cellular Item Description Default General Settings Index Indicate the...

Страница 46: ...3G Only 3G First 4G Only 4G First Auto Connect to the best signal network automatically 3G Only Only the 3G network is connected 3G First Connect to the 3G Network preferentially 4G Only Only the 4G...

Страница 47: ...Show the SIM card that your gateway is using IMSI Show the IMSI number of the current SIM Registration Show the current network status Network Provider Show the name of Network Provider Network Type...

Страница 48: ...s text box Null Result Show the AT command responded by cellular module in this text box Null Click the button to send AT command 3 10 Network Route This section allows you to set the static route Sta...

Страница 49: ...ion for this static route Null Destination Enter the IP address of destination host or destination network Null Netmask Enter the Netmask of destination host or destination network Null Gateway Define...

Страница 50: ...able Filtering Click the toggle button to enable disable the filtering option ON Default Filtering Policy Select from Accept or Drop Cannot be changed when filtering rules table is not empty Accept Ga...

Страница 51: ...ss the gateway remotely via HTTP OFF Enable Local HTTP Access Click the toggle button to enable disable this option When enabled the LAN user can access the gateway locally via HTTP ON Enable Remote H...

Страница 52: ...a description of this whitelist Null Source address Defines if access is allowed from one or a range of IP addresses which are defined by Source IP Address or every IP addresses Null Filtering Rules I...

Страница 53: ...d that you choose All if you don t know which protocol of your application to use All Action Select from Accept or Drop Accept When Default Filtering Policy is drop gateway will drop all the connectin...

Страница 54: ...lect from TCP UDP or TCP UDP as your application required TCP UDP Custom Rules Click to add custom rules Custom Iptables Rule Item Description Default Index Indicate the ordinal of the list Descriptio...

Страница 55: ...gateway open IP Passthrough function the end device e g PC will open DHCP Client mode and connect to LAN port After gateway dial successfully PC will automatic obtain IP address and DNS server addres...

Страница 56: ...ggle button to enable disable the NAT Traversal function This option must be enabled when router under NAT environment ON Keepalive Set the keepalive time measured in seconds The router will send pack...

Страница 57: ...Enter the address of remote side IPsec VPN server 0 0 0 0 represents for any address Null Mode Select from Tunnel and Transport Tunnel Commonly used between gateways or at an end station to a gateway...

Страница 58: ...ter the local subnet s address with mask protected by IPsec e g 192 168 1 0 24 Null Remote Subnet Enter the remote subnet s address with mask protected by IPsec e g 10 8 0 0 24 Null The window is disp...

Страница 59: ...CA as the authentication type IKE Settings Item Description Default IKE Type Select from IKE v1 and IKE v2 IKE v1 Negotiation Mode Select from Main and Aggressive for the IKE negotiation mode in phas...

Страница 60: ...ected type a name without any at sign for the local security gateway e g test robustel com User FQDN Uses a user FQDN type as the ID in IKE negotiation If this option is selected type a name string wi...

Страница 61: ...DHgroup15 DHgroup16 DHgroup17 or DHgroup18 to be used in SA negotiation DHgroup2 SA Lifetime Set the IPsec SA lifetime When negotiating to set up IPsec SAs IKE uses the smaller one between the lifeti...

Страница 62: ...t Options Add more PPP configuration options here format config desc config desc e g protostack netkey plutodebug none Null Status This section allows you to view the status of the IPsec X509 User can...

Страница 63: ...Select the right CA certificate to import to gateway Certificate Files Index Indicate the ordinal of the list File Name Show the imported certificate s name Null File Size Show the size of the certifi...

Страница 64: ...er Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 63 Confidential Click to add tunnel settings The maximum count is 3 The window is displayed as below when choosing None as the authentication type By default th...

Страница 65: ...l R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 64 Confidential The window is displayed as below when choosing P2P as the mode The window is displayed as below when choosing None as the authenticati...

Страница 66: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 65 Confidential...

Страница 67: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 66 Confidential The window is displayed as below when choosing Preshared as the authentication type...

Страница 68: ...r Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 67 Confidential The window is displayed as below when choosing Password as the authentication type The window is displayed as below when choosing X509CA as the a...

Страница 69: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 68 Confidential...

Страница 70: ...N Item Description Default Index Indicate the ordinal of the list Enable Click the toggle button to enable disable this OpenVPN tunnel ON Description Enter a description for this OpenVPN tunnel Null M...

Страница 71: ...in CBC mode DES EDE3 Use 192 bit 3DES encryption algorithm in CBC mode AES128 Use 128 bit AES encryption algorithm in CBC mode AES192 Use 192 bit AES encryption algorithm in CBC mode AES256 Use 256 b...

Страница 72: ...ficate encryption standard used to describe personal identity information OFF Enable nsCertType Click the toggle button to enable disable nsCertType Require that peer certificate was signed with an ex...

Страница 73: ...Pre share Key Click on Choose File to upload Pre share Key Null Certificate Files Index Indicate the ordinal of the list Filename Show the imported certificate s name Null File Size Show the size of t...

Страница 74: ...e Default Route Click the toggle button to enable disable this option When enabled all the traffics of the router will go through the GRE VPN OFF Enable NAT Click the toggle button to enable disable t...

Страница 75: ...data will be cleared after reboot Note It s not recommended that you save syslog to NVM Non Volatile Memory for a long time RAM Log to Remote Click the toggle button to enable disable this option Ena...

Страница 76: ...rovides an ability to send alerts by SMS or Email when certain system events occur General Settings Event Item Description Default Signal Quality Threshold Set the threshold for signal quality Gateway...

Страница 77: ...ers via SMS if event occurs Set the related phone number in 3 24 Services Email and use to separate each number OFF Phone Number Enter the phone numbers used for receiving event notification Use a sem...

Страница 78: ...rd Click to query filtered events while click to clear the event records in the window Event Details Item Description Default Save Position Select the events save position from RAM or NVM RAM Random a...

Страница 79: ...ent Settings Enable Click the toggle button to enable disable this option Enable to synchronize time with the NTP server ON Primary NTP Server Enter primary NTP Server s IP address or domain name pool...

Страница 80: ...Authentication Type from Password Phonenum or Both Password Use the same username and password as WEB manager for authentication For example the format of the SMS should be username password cmd1 cmd...

Страница 81: ...SMS from gateway Null Message Enter the message that gateway will send it to the specified phone number Null Result The result of the SMS test will be displayed in the result box Null Click the button...

Страница 82: ...ull 3 21 Services DDNS This section allows you to set the DDNS parameters The Dynamic DNS function allows you to alias a dynamic IP address to a static domain name allows you whose ISP does not assign...

Страница 83: ...Status Item Description Status Display the current status of the DDNS Last Update Time Display the date and time for the DDNS was last updated successfully 3 22 Services SSH R3010 Gateway supports SSH...

Страница 84: ...ion allows you to set the related parameters of voice function Note Whether or not voice call and data transmission can be used simultaneously is dependent upon your ISP network General Settings Telep...

Страница 85: ...HTTP port number you want to change in gateway s Web Server On a Web server port 80 is the port that the server listens to or expects to receive from a Web client If you configure the gateway with ot...

Страница 86: ...A HTTPS Certificate Click on Choose File to locate the certificate file from your computer and then click Import to import this file into your gateway 3 25 Services Advanced This section allows you to...

Страница 87: ...c Reboot Set the reboot period of the gateway 0 means disable 0 Daily Reboot Time Set the daily reboot time of the gateway You should follow the format as HH MM in 24h time frame otherwise the data wi...

Страница 88: ...ick the button to clear the syslog Click the button to refresh the syslog Syslog Files Syslog Files List It can show at most 5 syslog files in the list the files name range from message0 to message 4...

Страница 89: ...be displayed under the Services menu while other applications related to VPN will be displayed under the VPN menu Note After importing the applications to the gateway the page display may have a sligh...

Страница 90: ...ion IP address or destination domain Null Number of Requests Specify the number of ping requests 5 Timeout Specify the timeout of ping requests 1 Local IP Specify the local IP from cellular WAN Ethern...

Страница 91: ...tination domain Null Trace Hops Specify the max trace hops Gateway will stop tracing if the trace hops has met max value no matter the destination has been reached or not 30 Trace Timeout Specify the...

Страница 92: ...click this button a new log file will be displayed in the following List Capture Files Every times of sniffer log will be saved automatically as a new file You can find the file from this Sniffer Tra...

Страница 93: ...ve the current running parameters as default configuration Restore to Default Configuration Click this button to restore the factory defaults Rollback Item Description Default Configuration Rollback S...

Страница 94: ...9 and Null Confirm Password Enter the new password again to confirm Null Click button to add a new common user The maximum rule count is 5 Common User Settings Item Description Default Index Indicate...

Страница 95: ...Configuration Examples 4 1 Connector Connection 4 1 1 Console Port 4 1 2 Voice Port User can use the console port to manage the router via CLI commands please check section R3010 supports one FXS por...

Страница 96: ...5 Confidential 4 1 3 RS232 4 1 4 CAN R3010 supports two RS232 for serial data communication Please refer to the connection diagram at the right site R3010 supports one CAN for serial data communicatio...

Страница 97: ...SIM card for Cellular Dial up Connect the gateway correctly and insert SIM then open the configuration page Under the homepage menu click Interface Link Manager General Settings Click the edit button...

Страница 98: ...fidential When finished click Submit Save Apply for the configuration to take effect The window is displayed below by clicking Interface Cellular Advanced Cellular Settings Click the edit button of SI...

Страница 99: ...available when the SMS was sent from the phone number which had been added in gateway s phone group 3 Both mode Username Password cmd1 cmd2 cmd3 cmdn available when the SMS was sent from the phone num...

Страница 100: ...t lan network 1 netmask 255 255 0 0 set lan network 1 mtu 1500 3 The semicolon character is used to separate more than one commands packed in a single SMS 4 E g admin admin status system In this comma...

Страница 101: ...et firewall remote_telnet_access false In this command username is admin password is admin and the command is to disable the remote_ssh and remote_telnet access SMS received OK OK admin admin set lan...

Страница 102: ...uration clear Clear statistics config Configuration operation debug Output debug information to the console del Delete a list entry of configuration exit Exit from the CLI help Display an overview of...

Страница 103: ...and_apply config commit When your setting finished you should enter those commands to make your setting take effect on the device Note Commit and save_and_apply plays the same role Quick Start with Co...

Страница 104: ...on effect Example 3 Set LAN IP address show lan all network id 1 interface lan0 ip 192 168 0 1 netmask 255 255 255 0 mtu 1500 dhcp enable true mode server relay_server pool_start 192 168 0 2 pool_end...

Страница 105: ...save and apply current configuration make you configuration effect Example 4 CLI for setting Cellular show cellular all sim id 1 card sim1 phone_number extra_at_cmd network_type auto band_select_type...

Страница 106: ...band_lte_1700 false band_lte_700 false band_tdd_lte_2600 false band_tdd_lte_1900 false band_tdd_lte_2300 false band_tdd_lte_2500 false set space at_over_telnet cellular ddns dhcp dns event firewall i...

Страница 107: ...and_tdd_lte_2500 TDD LTE 2500 band 41 set cellular sim 1 phone_number 18620435279 OK config save_and_apply OK save and apply current configuration make you configuration effect 5 3 Commands Reference...

Страница 108: ...lular System also referred to as PCN DI Digital Input DO Digital Output DSR Data Set Ready DTE Data Terminal Equipment DTMF Dual Tone Multi frequency DTR Data Terminal Ready EMC Electromagnetic Compat...

Страница 109: ...TE Radio and Telecommunication Terminal Equipment RF Radio Frequency RTC Real Time Clock RTS Request to Send RTU Remote Terminal Unit Rx Receive Direction SDK Software Development Kit SIM subscriber i...

Страница 110: ...Robustel R3010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 109 Confidential...

Страница 111: ...010 User Guide RT_UG_R3010_v 1 0 2 8 Aug 2018 110 Confidential Guangzhou Robustel LTD Address 3rd Floor Building F Kehui Park No 95 Daguan Road Guangzhou China 510660 Tel 086 20 29019902 Email info ro...

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