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• Damage caused during shipment of the product.
• Water damage is found inside ballast housing or controllers.
• Product is installed outdoors in direct contact with the environment (rain).
• Product is installed in freezing temperatures.
• Product is used in conditions that exceed LIGHTWAVE’s specifications.
TO GET WARRANTY SERVICE
Please contact the Dealer or Distributor where the product was originally purchased to obtain
service under this warranty. Your Dealer / Distributor will obtain a Warranty Return Authorization
and will then need to return the product to Van Isle Water, together with proof of purchase
and installation date, failure date, and supporting installation data. Any defective product to be
returned must be sent freight prepaid.
VAN ISLE WATER WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSSES, OR EXPENSES ARISING FROM INSTALLATION, USE, OR ANY OTHER CAUSES. THERE
ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, WHICH EXTEND BEYOND THOSE WARRANTIES DESCRIBED OR REFERRED
TO ABOVE.
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY VAN ISLE WATER
WITH RESPECT TO THIS ULTRAVIOLET DISINFECTION PRODUCT, AND IS GIVEN IN LIEU OF ANY
OTHER WARRANTY. TO THE EXTENT ALLOWED BY APPLICABLE LAW, ANY AND ALL EXPRESS OR
IMPLIED WARRANTIES NOT SET FORTH HEREIN ARE WAIVED AND DISCLAIMED, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. VAN ISLE
WATER’S LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED SOLELY TO THOSE LIABILITIES
SET FORTH ABOVE. IN THE EVENT THAT ANY PROVISION OF THIS LIMITED WARRANTY SHOULD
BE FOUND TO BE OR BECOME INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, THE
REMAINING TERMS AND CONDITIONS HEREOF SHALL REMAIN IN FULL FORCE AND EFFECT AND
SUCH INVALID OR UNENFORCEABLE PROVISION SHALL BE CONSTRUED IN SUCH A MANNER AS
TO BE VALID AND ENFORCEABLE.
Warranty Registration
It is imperative that you complete the warranty registration process. This not only registers your
UV disinfection system for the provided manufacturer’s warranty, but also allows the factory to
provide you with any important product updates or technical bulletins concerning your product.
The registration process is a simple process and can ONLY be done online at www.uv-warranty.
com. Please ensure that ALL information is filled in, including a valid e-mail address. PLEASE
NOTE: This information is for the sole purpose of technical support for your disinfection system
and will not be used, or sold, to any other organization for any other purpose.
