12 | Riverbed Software Licenses, Upgrades, and Image Signing
Riverbed licensing methods
Automatic licensing
Automatic licensing enables products with access to the internet to automatically contact the Riverbed
Licensing Portal and install available license keys. Automatic licensing simplifies inventory management
and provides an automated mechanism of fetching licenses for Riverbed products without having to
manually activate individual appliances and licenses. Automatic licensing also works over a web proxy.
Note:
If you are behind a firewall, you can retrieve licenses at the Riverbed Licensing Portal using the email option
or by downloading an XML file to the SteelCentral Controller for SteelHead.
After a product successfully completes automatic licensing, the Management Console Licensing page
displays a success message. If automatic licensing is unsuccessful, the Alarm Status page reports an
actionable error message.
For automatic license renewals, the product contacts the portal and downloads the new licenses. You
do not need to delete the expired license. The system uses the license with the latest expiration date.
Licenses can be fetched on demand, but only administrators can do this. To fetch a license on demand
display the Management Console Licenses page, and then click
Fetch Updates Now
.
Using the Riverbed Licensing Portal
For manual and token methods, you can retrieve and manage Riverbed licenses using the Riverbed
Licensing Portal. After you retrieve a license from the portal, you need to add it in your product.
The Riverbed Licensing Portal is located at
https://licensing.riverbed.com/index.htm
.
The portal requires a unique product identifier to retrieve a license. Depending on the product, the
identifier can be a serial number, license request key (activation code), customer key, or token. The steps
to retrieve a license vary based on the product identifier. Online instructions guide you through the
process. The portal displays license information for all purchased products associated with the unique
identifier.
Serial numbers are on a label located on your appliance and also appear in the Support tab of the
Management Console. Customer keys are typically provided through email, or directly from your
Riverbed representative.
To retrieve your licenses from the Riverbed Licensing Portal, go to the portal and follow the instructions
there.
Installing your license keys
Each license key is generated for a specific appliance. Ensure that you install your license key on the
appropriate appliance. You can enter multiple license keys. Separate multiple keys with a space, tab, or
line return.
These procedures offer general guidance. Exact steps vary slightly across products. For most products,
the Licenses page is in the Administration section of the Management Console. For details about CLI
commands, see the
Riverbed Command-Line Interface Reference Manual
.
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