Rinnai New Zealand Ltd.
Neo Operation Manual: 11907-C
03-11
19
Gas and or electricity failure during operation
Interruption to the electricity or gas supply will turn your heater off. Restart will be required.
This is a safety feature to ensure unattended starts do not occur.
after interruption to the electricity supply.
To restart your heater after the electricity has been restored follow the steps for ‘Turning the
heater on’ (p. 11).
after interruption to the gas supply
The instant the gas supply is interrupted the heater will attempt re-ignition for a period of 60
seconds. If the heater has not started after this period the gas control will go to ‘gas lock-out’
but the fan will remain on to cool the appliance.
To restart your heater once the gas has been restored:
1. Ensure there is gas supply to the heater.
2. To reset the gas control turn OFF the heater by pressing the ON/OFF button once.
3. In quick succession (within five seconds) press the ON/OFF button three times (turn ON,
then OFF, then ON again).
