TROUBLESHOOTING
15 July 2005
14
4.2.1 SC ERROR CODE TABLE
The SC codes for this printer show by the printer driver on the PC screen in the
format “ERR***”. Where “***” is one of the three-digit codes shown in the tables
below. Print the Test Print if you want to see the 5 most recent SC codes given by
the printer.
J001/J003 Manual Reference
4.3.3 SC Error Code Table
Comment
The shaded SC codes in the tables below have been added
for the J006.
USB Chip Read Error
950 A
A USB chip read error occurred
at power on.
•
Control board defective.
•
Send the printer to the repair center.
No Definition Assigned to USB Chip
951 A
The USB chip definition is
missing.
•
Control board defective.
•
Send the printer to the repair center.
EEPROM Write Error
973 A
An EEPROM write error was
detected at power on, or during
a print job.
•
EEPROM on the control board defective.
•
Send the printer to the repair center.
Humidity Sensor Error
986
A
The printer detected a humidity
sensor error.
•
Humidity sensor connector disconnected,
loose, or damaged
•
Humidity sensor damaged
•
Send the printer to the repair center.
Ink Purge Error After Power On
987
A
This error may occur the first
time after the printer is turned on
after ink has been purged from
the ink tanks for moving to a
new location.
Note
: Before the printer is
moved, ink should be purged
from the ink tanks. (
5.1.5)
•
Turn the printer off.
•
Remove and re-insert each ink cartridge.
•
Turn the printer on.
Sub Tank Full Feeler Position Error
990
A
The feeler sensor for the sub
tank is out of position.
•
Defective feeler
•
Send the printer to the repair center.
