Ricoh IM C530 Series, Руководство пользователя

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When a Message Appears While Using the
Scanner Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Messages that Appear on the Control Panel
Message Cause Solution and reference
"All the pages are
detected as blank. No
file was created." The original was placed
with the wrong side
facing down when set
[On] in [Blank Detection
Page]. • When scanning on the exposure glass,
place the original with the side to scan
facing down.
• When scanning on the ADF, place the
original with the side to scan facing up.
All pages in the scanned
original were
determined to be blank
when set [On] in [Blank
Detection Page].
"Authentication with the
destination has failed.
Check settings. To check
the current status, press
[Scan Files Status]." The user name/
password of SMTP
authentication specified
when sending the e-mail
are incorrect. Select the destination in the address book,
press [Edit], and check the setting in
[Destinations] tab [Email Address].
The user ID/password
specified on the
destination folder in
Send to Folder are
incorrect. • Select the forwarding destination in the
address book, press [Edit], and check the
information registered in [Destinations]
tab [Folder] [Specify Other
Authentication Information] in “Folder
Authentication Info”.
• Adding "@domain-name" behind the user
name may resolve the problem.
• When a login password is not specified
on your computer, specify a login
password on the computer and register it
to the machine.
When a Message Appears While Using the Scanner Function
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