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8. Troubleshooting
This section contains advice on what to do if you have problems scanning an
original, or if the network delivery scanner or e-mail function does not work.
Various messages that may appear on the control panel or client computer are
listed, along with causes and solutions.
If Your Machine Does Not Operate As You
Want
When Scanning Is Not Performed as Expected
When the Delivery Function Does Not Work
Problems
Causes and solutions
The scanned image is
dirty.
The exposure glass or the exposure glass cover is dirty. Clean
these parts. See
General Settings Guide
.
The image is distorted or
out of position.
• The original was moved during scanning. Do not move the
original during scanning.
• The original was not pressed flat against the exposure glass.
Make sure that the original is pressed flat against the exposure
glass.
The scanned image is up-
side down.
• The original was placed upside down. Place the original in the
correct orientation.
See "Placing Originals",
Copy Reference
.
No image results from
scanning.
The original was placed with the front and back reversed. When
the original is placed directly on the exposure glass, the side to be
scanned must face down. When the original is fed via the ADF, the
side to be scanned must face up. See "Placing Originals",
Copy Ref-
erence
.
The scanned image con-
tains white spaces.
If you scan originals using functions other than the network
TWAIN scanner function, with some paper size and resolution
settings, the scanned images may be larger than the specified size
and have white borders. These white borders can be reduced by
scanning the original at a higher resolution.
Problems
Causes and solutions
The delivery scanner func-
tion screen is not dis-
played.
• If the network TWAIN scanner screen appears when the ma-
chine is switched to scanner mode, press
[
Exit
]
to switch to the
network delivery scanner screen.
• If the display does not switch from network TWAIN scanner
to network delivery scanner, the delivery scanner settings are
not correct. See p.95 “Initial Scanner Setup”, and then make the
appropriate settings.
Содержание Aficio 2075
Страница 8: ...vi ...
Страница 10: ...2 ...
Страница 62: ...Storing Files 54 4 ...
Страница 74: ...Delivering Scan Files 66 5 ...
Страница 78: ...Using the Network TWAIN Scanner Function 70 6 ...
Страница 90: ...Configuring Registering Scan Settings 82 7 ...
Страница 102: ...Troubleshooting 94 8 ...
Страница 130: ...Printer Scanner Unit Type 2075 Operating Instructions Scanner Reference EN USA B659 8707A ...