MSI-4260 IS Port-A-Weigh
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6.0
Maintenance
6.1 Troubleshooting
Problem
Possible Cause
Solution
The display is blank when the
POWER
button is depressed
Discharged battery
Recharge the battery; Allow at least four hours charge
Defective battery
Replace the battery
Corroded battery or battery contacts
Clean the battery contacts
Defective switch or circuit board
Requires authorized service
The display does not function properly,
the front panel button does not function
normally or the scale will not turn off
Improperly updated software
Reinstall the software
Faulty circuit board
Requires authorized service
Loose connectors
Requires authorized service
The scale does not respond to weight
changes
Out of calibration
Calibrate the unit
Faulty load cell
Replace the load cell
Load cell connector
Check the connector and wires
The display over ranges below 100%
capacity
Tared weight added to load to determine overload point Return to gross weight mode
Zero requires adjustment
Rezero the scale
Too much weight has been zeroed
Rezero the scale
The display drifts
AZM (Auto0) is turned off
Turn AZM on
Rapid temperature changes such as moving the scale
from indoors to outdoors
Wait until the scale temperature has stabilized
The displayed weight shows a large
error
Scale not zeroed before load is lifted
Zero the scale with no load attached
lb/kg units causing confusion
Select the proper units
Requires recalibration
Recalibrate the unit
The display reading is not stable
Excessive vibration in crane system
Increase filtering or increase ‘d’ in Cal
Excessive side loading
Improve load train symmetry
Load cell faulty
Check the load cell connections
The display toggles between
and
Weight exceeds capacity
Reduce weight immediately
Faulty load cell or wiring
Check load cell and load cell wiring
The display toggles between
and
Weight in below the zero range.
If the scale is in compression, remove the source
Calibration faulty
Recalibrate
Faulty load cell or wiring
Check the load cell connections
The display toggles between
and
A/D is saturated negative
Check the load cell and load cell wiring
Display toggles between
and
A key is stuck or is being held down
Check switches for damage
is blinking
The battery is low
Recharge the battery
Unit turns on, then immediately turns off The battery is low
Recharge the battery
Weight will not zero
The system not stable
The stable annunciator must turn on for Zero to function;
Increase the filtering for more stability
Increase the filtering for more stability
Zero is out of range
Legal for Trade units have limited zero range. Reduce the
weight or use Tare instead
The weight will not Zero, Tare or Total The system is not stable
Wait for Stable annunciator to turn on, or if in a mechani
-
cally noisy crane, increase the filtering or increase the size
of the scale increment d; It is also possible to increase the
motion window; Contact MSI if there is a problem getting
the MSI-4260 IS to zero, tare, or total due to stability issues
Setpoint lights blink
Setpoint is enabled and the trigger point has
been reached
Disable set points if they are not needed
Manual total does not work
A Function key is not set to Total
Set up Func for Total
The weight must be stable
Increase filtering for more stability
Auto Total does not work
The weight must be stable
Wait for the stable annunciator to turn on, or Increase
filtering for more stability
Weight thresholds not reached
They must exceed 1% of capacity for autototal to work;
Then you must drop below 0.5% of capacity for additional
weighments to register
Table 6-1. Troubleshooting