Section 11
Warranty Information and Limits on Liability
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Research Instruments Ltd
SECTION 11 - WARRANTY INFORMATION AND LIMITS ON LIABILITY
Research Instruments Limited (RI) warrants that this item will be free from defects in materials and
workmanship for one year from the date of installation. If RI determines that the product fails to
conform to that warranty during the one-year period, RI will repair or replace the product, at RI’s
discretion, free of charge.
To return the product to RI, a customer must comply with RI’s Returned Goods Policy described in
this manual and the warranty requires the customer to return the product to RI in accordance with
the RI Returns Instruction. RI will return products (that it repaired or replaced under warranty) to the
same customer who returned those products, at RI’s expense F.O.B. the customer’s facility. Under all
other circumstances, RI will return products to the same customer who returned those products at the
customer’s expense.
RI’s warranties do not cover damage caused by misuse, improper care, improper use of chemicals or
cleaning methods, loss, theft, use of non-authorized parts servicing by non-authorized personnel or
negligent or intentional conduct on the part of the owner or user of the product, nor do they cover
normal wear and tear or general maintenance. Any modifications or changes to a product will void that
product’s warranty. RI’s warranties do not apply to any single- or limited-use, disposable or consumable
components or items.
RI is not responsible for, and the owner and operator of the product shall defend, indemnify and
hold harmless RI from and against, all claims, damages, and other losses resulting from the improper
servicing, maintenance, repair use or operation of the product or the owner or operator’s negligence
or willful misconduct, and use of inadequate packing and packaging when returning product for repair.
The above warranties are in lieu of, and RI hereby disclaims, all other warranties, express or implied,
written or oral, with respect to RI’s products, including the warranties of merchantability and fitness for
a particular purpose. No terms, conditions, understandings or agreements that purport to modify the
above warranties or that make any additional warranties for any RI’s product shall have any legal effect
unless made in writing and signed by an authorized RI corporate officer.
RI shall not under any circumstances be liable for lost profits, damages from loss of use or lost data, or
indirect, special, incidental or consequential damages under its warranties or otherwise for any claim
related to RI’s products, even if RI has been advised, knew or should have known of the possibility
of such damages. RI’s liability with respect to a product covered by a warranty or otherwise shall be
limited in all circumstances to the purchase price of that product.
