Warranty Conditions
Dear Customer,
This warranty
offers you extensive benefits:
Warranty period:
Costs:
Hotline:
Phone lines Available:
1 year
from the date of purchase.
6 months
for wear of parts and consumables under
normal and proper conditions of use
(e.g. Rechargeable batteries).
Free repair/exchange.
Refundable postage cost.
01270 508538 (UK) - 11p/min from a BT landline.
1800 995 036 (IE) - free phone service.
Calls from mobiles may cost considerably more.
Monday to Friday, 9am to 5pm
(excluding UK bank holidays).
Please contact our
AFTER SALES SUPPORT
by phone or email before sending in
the device. This allows us to provide support in the event of possible operator
error.
In order to make a claim under the warranty, please send us:
• The completed warranty card with a copy of the original purchase receipt.
• The faulty device with all the accessories included within the packaging.
This warranty does not cover damage caused by:
•
Accidental damage
or
unanticipated events
(e.g. Lightning, fire, water, etc).
•
Improper use
or
transportation
.
•
Disregard
of the
safety
and
maintenance instructions
.
• Other
improper treatment
or
modification
of the product.
After the expiry of the warranty period, you still have the possibility to have your
product repaired at your own expense. If the repair or the estimate of costs is not
free of charge you will be informed accordingly in advance.
This warranty does not affect your statutory rights. In the event that a product is
received for repair, neither the service company nor the seller will assume any
liability for data or settings possibly stored on the product by the customer.
