22.
Trouble Shooting
Trouble Shooting
Problem
Cause
Solution
Bluetooth dropping out after a
few minutes.
• Full device cashe.
• Low power.
Manually clear the device’s
cache & restart the device.
Replace/Charge batteries
Stuttering/delay music.
• Too many processes
running on device.
• Corrupt bluetooth profile.
• Interference.
Close unused apps.
Unpair & delete bluetooth
profile, then re-pair device.
Use away from high powered
devices or strong RF signals.
No music.
• No compatible music app.
• A2DP is not available on
your device.
• Soundbar not paired.
• No power.
• Volume low.
Use a compatible music app.
None.
Check Bluetooth
is on & the
device is connected.
Turn on or replace batteries.
Turn the volume up.
Not playing a track.
• DRM protected.
• Invalid file format.
Use a none DRM protected file.
Use .MP3 or .WAV file formats.
If you are unsure in anyway about your product please contact the
after sales support listed on the warranty card.
