The Buyer acknowledges that no other representations or warranties were made to or relied upon
by him or her with respect to the quality or function of the goods herein sold.
Claims under this warranty must be made prior to the expiration of the warranty and within thirty
(30) days after the defect is discovered and must be made to Redneck Scientific Inc., by calling
1-800-523-2320.
Some states do not allow limitations on how long an implied warranty lasts, and/or do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitations may
not apply to you. This warranty gives you specific legal rights, and you may also have other
rights, that vary from state to state.
Shipping Policy
IMPORTANT: PLEASE READ Customer MUST inspect all packages for damage before signing for delivery.
Please refuse any merchandise that is damaged and note the damage on the delivery receipt. If
damaged merchandise is accepted and signed for, customer has twenty-four (24) business hours to
report damage to us, either via phone or e-mail. IF DAMAGED MERCHANDISE IS SIGNED FOR AND IS NOT
REPORTED WITHIN TWENTY-FOUR (24) BUSINESS HOURS OF DELIVERY, WE CANNOT BE HELD
RESPONSIBLE FOR DAMAGES AND WILL NOT BE ABLE TO REFUND YOUR MONEY OR EXCHANGE YOUR
MERCHANDISE. All UPS/FedEx shipments are shipped freight to the closest terminal to your home
address with a SIGNATURE requirement. Customer’s package must be signed for by someone over the
age of 18. If nobody will be available to sign for delivery, we must know prior to shipping the package to
avoid re-delivery fees. Customer is responsible for all re-delivery fees. We are not responsible for any
fees incurred due to change of address after order has been confirmed. After we ship your package, it is
in the hands of the freight company. This means we cannot change the shipping address, cannot specify
a specific delivery date/time, and cannot control whether or not a signature is required. All of these
things must be correctly specified BEFORE confirming your order. If you have ANY questions regarding
any of these policies or have received any damaged merchandise, please call us immediately Toll-Free at
(800)532-2320.
Returns & Exchanges
We want our customers to be 100% satisfied with their purchases. We pride ourselves on Customer
satisfaction. Returned items for exchange will be credited to your original form of payment and a new
invoice will be generated for the replacement item(s). We will gladly accept exchanges under the
following policy:
Each product returned for exchange must be in its original condition and ready to go back on the shelf or
a higher fee may be applied. This includes the item and its packaging. All exchanges require a return
authorization number (contact us for an RA #). The cost to ship the product back to Redneck Scientific
Inc. will be paid by the customer. The cost to ship the new product(s) will be paid by the customer.
