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Chapter 2 Overview
Redline Communications Inc. Confidential and Proprietary
Once you have determined the work that needs to be done, you will need to schedule a
maintenance window. When setting the date and duration for this maintenance window you
need to consider a number of things:
1.
What replacement parts are required? Are these parts on hand or do they need to be
ordered? If parts need to be ordered, what is the delivery time?
2.
If work must be done on the outdoor equipment, do you need to book appropriate
personnel?
3.
Do you have all of the required test equipment? See “Required Equipment” on
page 2-2.
Personnel Required for Maintenance
Due to the nature of wireless communications, you will need specialized personnel for both
installation and maintenance of your network.
Your local maintenance team should also be available for dispatch when problems do
occur that cannot be addressed remotely. If any RedMAX equipment is installed on a tower
or at any location in which accessibility is an issue you will require an experienced tower
climber or rigger when installing or replacing outdoor components. Contact your local
Redline representative for information on local companies.
The local support personnel must be capable of connecting to the equipment via serial or
Ethernet connection in order to resolve local device issues. They will need administrative
login accounts. Additionally they should have access to the RedMAX documentation
provided with the equipment. They should also have access to the logged records for each
sector controller so that they can establish baseline performance.
They will also need all necessary information to gain access to the site during off hours as
well as have access to tower riggers in case of a lightning strike or antenna failure.
All maintenance personnel should follow the RedMAX installation and operation
specifications strictly, and avoid any operation on the equipment beyond the required
maintenance, e.g., opening the chassis, arbitrarily plugging/unplugging, resetting, starting
and switching over the equipment, or changing the configuration.
Maintenance personnel must wear an anti-static wrist strap when working with any
hardware system. You must store any damaged parts and the spare parts in anti-static
bags, which must be labeled correctly and stored properly. This is especially important if
any parts are being returned for warranty replacement.
Establishing and Recording the Baseline Configuration
Once your system is installed and configured correctly, you need to record a number of
values to define the baseline operating guidelines. You will then use these measurements
to verify that your system is functioning as expected. You will also use these values after
performing any maintenance to ensure your system has been returned to its optimum
performance level.
