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Chapter 5 AN100U/UX Troubleshooting
Redline Communications Inc. Confidential and Proprietary
d.
Select the corresponding service flow ID (SFID) and click Edit.
e.
The page will be updated to show the selected service flow. Verify that is this the
downlink service flow associated with your subscriber unit’s MAC address.
f.
Click Delete to remove this service flow.
g.
Remove any other downlink service flow associated with your subscriber unit’s MAC
address.
Step 3
Alternatively, you can delete the generic downlink classifier associated with each service
flow:
a.
Navigate to Service Configuration > Classifiers.
b.
On the Classifier Configuration page, locate the “no criteria” or blank classifiers
associated with each service flow.
c.
Locate the generic classifier, associated with this subscriber unit’s MAC address.
d.
Enter the corresponding classifier ID (SFID.ClsID) in the Remove Classifier box and
click Delete.
Step 4
Disable the Learning Enabled option= No (subscriber will reregister):
a.
Navigate to Service Configuration > Subscribers.
b.
On the Subscribers Configuration page, select your subscriber unit from the drop
down list and click Edit.
c.
The page will be updated to show the selected device. Select No from the drop down
list drop down list.
d.
Click Modify. You will be warned that service flows and classifiers will be re-created
and subscriber unit will need to re-register. Click OK to continue.
Figure 5-8
Modifying Subscriber Unit Learning Enabled Status - Warning Message
Tracing Downlink Connectivity Issues
Step 1
Ensure that your test traffic (i.e. iperf) is running.
Command:
Step 2
Log into the Web interface as outlined in
Step 3
Navigate to your Monitoring > SS Info.
