Red Hat NETWORK BASIC - USER 4.2, Руководство пользователя

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44 Chapter 4. Red Hat Network Website
•
RHN List Page Size — Maximum number of items that will appear in a list on a single page. If more
items are in the list, clicking the
Next
button will display the next group of items. This preference
applies to system lists, Errata lists, package lists, and so on.
•
Time Zone — Set your time zone so that scheduled actions are scheduled according to the time in
your time zone.
•
Red Hat Contact Options — Identify what ways (email, phone, fax, or mail) Red Hat may contact
you.
After making changes to any of these options, click the
Save Preferences
button on the bottom right-
hand corner.
4.3.3. Buy Now
The Buy Now page provides an online form to purchase Basic subscriptions and contact information
to buy Enterprise subscriptions.
4.3.4. Purchase History
The Purchase History page displays a history of your entitlements, including the expiration date and
the number available.
4.3.5. Help
The
Help
pages provide access to the full suite of documentation and support available to RHN users.
Merely click Help in the Your RHN category to see a list of options available to you.
4.3.5.1. Help Desk
The Help Desk page summarizes the help options available within this section. Click either the links
within this page or the buttons on the left navigation bar to explore further.
4.3.5.2. Quick Start Guide
The Quick Start Guide page contains a brief overview of Red Hat Network and its many features. If
you are unfamiliar with RHN, it is recommended you read this guide in its entirety. Topics covered
include registering your systems, applying Errata Updates, and troubleshooting.
4.3.5.3. FAQ
The
FAQ
page lists Frequently Asked Questions and answers to those questions.
4.3.5.4. Contact RHN
The
Contact RHN
page provides methods by which customers may obtain help. Specifically, logged
out users have access to the FAQ, Customer Service email address, and rhn-users mailing list only.
Logged in Demo customers have access to the above, as well as an online form that can be submitted
to rhn-feedback or the Customer Service address. Logged in Basic and Enterprise users have access
to all of the above. In addition, the online form enables them to submit requests for technical support.
The Customer Service address handles billing and purchasing questions, while the rhn-users list en-
ables customers to help one another. The rhn-feedback address collects customer input and provides