Beijing Reci Laser Technology Co., Ltd
User Guide for FCA Series Hand Laser Welding System
34
Chapter 7 Warranty and Return
7.1
General warranty
While all products manufactured according to the orders or specifications are delivered, the
products with problems issued from materials and technologies shall be guaranteed by Reci, as long
as the laser is used in accordance with specifications.
When a problem is found, the customers should do as below:
Contact with the after-sales service personnel of Reci at the first time, then put forward the
requirements in writing within a month (30 days) from finding the problems.
In case of returning to the factory for maintenance, packaging and transportation shall be
carried out in accordance with the requirements of this Guide.
A third party will never covered by the warranty.
7.2
Limit of warranty
The following damages (including the overall damage of the machine, the damage of parts,
optical fiber, etc.) are not covered by the warranty:
Damages caused by tampering, opening, MIS installation, improvement intention, etc.
without Reci personnel.
Damage caused by inappropriate operations and negligence.
Damage caused by using beyond the limit of the product.
Damage caused by a violation the information and warning in the user guide.
CAUTION
:
The customer has the responsibility to understand and operate according to
the operation instructions in the user's guide. The damage caused by the wrong
operation is not covered by the warranty.
7.3
Transportation
Before transportation, all machines to be repaired or replaced must be reliably packed with
the original packaging boxes provided by Reci, otherwise any damage caused thereby will not
be repaired free of charge.
Please carry out inspection and acceptation according to the list when prepare to repairing
or returning. If the machine to be repaired or replaced does not return accompanied with all its
wires, Reci will not send the wires again.
