7
TROUBLESHOOTING GUIDE
Does not work out of
the box
No longer works
Short run time/runs slow
Runs intermittently
Problem
Possible Cause
Solution
Unit must be traveling up to 3mph
before motor will engage
Loose connection(s)
Blown fuse
Loose connection(s)
No lights on charger
Undercharged battery
Battery will not hold a charge
Riders weight
Riding conditions
Battery not fully charged
Old/damaged battery
Loose connection(s)
Kickstart to 3mph while pressing the push button throttle to engage
motor.
Check for loose connections/wires underneath the deck plate.
Check fuse; replace if needed.
Check for loose connections/wires underneath the deck plate.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall = Green
Plugged into wall & unit = Red
Charging Complete = Green
No lights/Blinking lights - Replace Charger
With no weight on the unit, lift up back end; manually (and carefully,
of course) spin rear wheel and press push button throttle to engage
the motor. If motor engages - replace battery.
Do not exceed 120 lbs maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with heavy
debris.
Charge unit for a full 12 hours.
With no weight on the unit, lift up back end; manually (and carefully,
of course) spin rear wheel and press push button throttle to engage
the motor. If motor engages - replace battery.
Charge battery at least once a month when not in use.
Do not store unit in freezing or below freezing temperatures. Freezing
will permanently damage the battery and greatly reduce ride time.
Refer to Pg. 3 Charging the Battery
Check the wires around the throttle and connectors underneath the
deck plate.
Replace - push button throttle.
For a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll
free 866-467-2967 to speak to a live Customer Service Representative.
Unit should be fully charged prior to doing any troubleshooting and must be done by an adult ONLY.
