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8. TROUBLESHOOTING

If these solutions, below, do not work, contact your dealer.

Do not attempt to repair the heater yourself.

Failure

Reason

Solution

Swimming

Pool Heat

Pump Does

Not Run

Main power off

Wait for the power to be

restored

Power switch

is off

Turn on switch

Fuse burnt

Replace fuse

Circuit breaker

tripped

Turn circuit breaker back on

Heat Pump

Runs but

Does Not

Heat

Air inlet blocked

Remove obstructions

Air outlet

blocked

Remove obstructions

3-minute

protection

Please wait past 3 minutes for

warming to start

Temp set too

low

Set temperature setting

Table G. Common Faults

Fault Codes

Failure Code

Failure Description

High pressure protection

Low pressure protection

Low water pressure protection

Single phase unit: loose wire terminal at

PROT2 on the PC board

Three phase unit: 3 phase sequence

protection

Pool water temp sensor failure

Exhaust temp sensor failure (cooling coil

temp for heat and cooling models only)

Heating coil pipe temp sensor failure

Gas return temp sensor failure

Air temp sensor failure

Compressor exhaust overload protection

212°F (100°C) (Heating model only)

When air temp <32°F (0°C), the unit is in

auto-stop protection mode, or anti-freeze

mode (not a failure)

HEAT flashing Defrosting (not a failure)

Table H. Fault Codes - On/Off Models Only

No. Display

Failure Description

High gas pressure protection

Low gas pressure protection

No water flow protection

3-phase sequence (only for 3-phase heaters)

Outdoor power supply abnormality protection

Water temp difference between in/out too

high (insufficient water flow protection)

Low outlet water temp protection

High exhaust temp protection

Compressor over-heat protection

Outer coil over-heat protection

Ambient temp protection (too high or low)

Two-level antifreeze

Controller communication failure

Water inlet temp sensor failure

Water outlet temp sensor failure

Gas exhaust temp sensor failure

Outer coil temp sensor failure

Gas return temp sensor failure

Inner coil temp sensor failure

Ambient temp sensor failure

Coil temp sensor failure

Current sensor failure

Auto-start failure

Compressor drive module failure

PFC module failure

Compressor start failure

Compressor running failure

Compressor module over-current protection

Compressor module over-heat protection

Current protection

Coil over-heat protection

Table I. Fault Codes - Inverter Models Only

6100.64_Crosswind.indd 21

11/26/2019 4:16:49 PM

Содержание CROSSWIND Series

Страница 1: ...he use of qualified individuals specially trained and experienced in the installation and maintenance of this type of equipment and related system components Installation and service personnel are required by some states to be licensed Persons not qualified shall not attempt to install service or maintain this equipment This manual should be maintained in legible condition and kept adjacent to the...

Страница 2: ...l of the above information in hand please contact us and ask to register your brand new heat pump or do it online at http warranty raypak com 800 260 2758 M F 8 30 4 30 EST You will be given a Warranty Registration Confirmation number which you should notate and keep in one location along with your Installation and Operation Manual a copy of your warranty provided with your manual and the above in...

Страница 3: ...r Models Only 12 5 WIRING DIAGRAM 13 Crosswinds 30 I 40 I 50 I 13 Crosswinds 65 I 14 Crosswinds 30 O 40 O 15 Crosswinds 50 O 16 6 CONTROLS 17 Inverter Models Only 17 On Off Models Only 18 Using the On Off Display Unit 18 7 OPERATING INSTRUCTIONS 19 Start Up Procedures 19 Before Start Up 19 Starting 19 After Start Up 19 Maintenance 20 Cold Weather Operation 20 Testing 20 8 TROUBLESHOOTING 21 Fault ...

Страница 4: ...t incorporates a pressurized refrigerant gas in a sealed system ONLY trained and qualified service personnel are authorized to install or service this equipment Without proper training and knowledge of such equipment any attempt to install or service the unit could result in serious injury or even death A ACAUTION Please do not place hands into the outlet of the swimming pool heater and do not rem...

Страница 5: ...he case and performing service work 1 The heater must be installed by a qualified electrician 2 Set heating temperature within the recommended range to maximize comfort 3 Keep the air inlet and exhaust free from obstructions 4 This heater has a power off memory function 5 When the ambient temperature is at or below 32 F 0 C make sure the main power switch is turned off and all water is drained fro...

Страница 6: ...l keep evaporation the main cause of main heat loss to a minimum and will greatly reduce pool heating costs During warmer weather the cover may be required only at night INSTALLATION Installation Considerations Locate the heater carefully to minimize installation costs while providing maximum efficiency of operation and to allow adequate service access as follows For unrestricted air intake and se...

Страница 7: ...VERTICAL CLEARANCE 12 305 mm MINIMUM 12 305 mm MINIMUM 12 305 mm MINIMUM 12 305 mm MINIMUM F10762 Figure 2 Ventilation Clearances 3 Do not stack anything that will block air flow near the inlet or outlet areas or have any barrier within 20 in 508 mm behind the main heater or the efficiency of the heater will be reduced 4 The heater needs a pool pump to be supplied by the user For recommended pump ...

Страница 8: ...EIN A LICENSED ENGINEER OR REGISTERED ARCHITECT SHALL PREPARE SITE SPECIFIC DOCUMENTS FOR USE IN CONJUNCTION WITH THIS DOCUMENT SITE SPECIFIC PRESSURE REQUIREMENTS AS DETERMINED IN ACCORDANCE WITH ASCE 7 10 AND CHAPTER 16 OF THE FLORIDA BUILDING CODE SHALL BE LESS THAN OR EQUAL TO THE DESIGN PRESSURE CAPACITY VALUES LISTED HEREIN FOR ANY ASSEMBLY AS SHOWN DESIGN PRESSURE REQUIREMENTS SHALL BE DETE...

Страница 9: ... HEAT EXCHANGER WATER INLET 1 1 2 PVC UNION LED CONTROLLER WATER OUTLET 1 1 2 PVC UNION Figure 6 On Off Model Component Locations Front View Figure 7 On Off Model Component Locations Right Side View Inverter Models 60Hz Heating and Cooling Models Unit Size BTUH Raypak P N Rheem P N RUUD P N Jacuzzi P N CROSSWIND 30 I 30k 17738 17742 17746 17750 CROSSWIND 40 I 40k 17739 17743 17747 17751 CROSSWIND ...

Страница 10: ...2 48 CROSSWIND 50 I 079716 12 40 315 23 22 312 12 28 312 13 39 340 39 02 991 12 99 330 2 91 74 25 87 657 114 64 52 CROSSWIND 65 I 079717 15 55 395 23 22 312 15 35 390 16 54 420 39 02 991 14 17 360 2 91 74 25 87 657 136 69 62 CROSSWIND 40 O 079718 12 40 315 23 23 590 12 3 312 13 39 340 39 02 991 11 02 280 3 03 77 25 87 657 125 66 57 CROSSWIND 50 O 079719 15 55 395 24 02 610 15 35 390 16 54 420 39 0...

Страница 11: ...ible pipe approved for the purpose and in either case should be at least equal in size to the main pool spa circulation piping 1 Shutoff diverter valves preferably three way valves which allows for a bypass route on the inlet and outlet lines of the heater are required a to protect completely bypass the heater from any harmful chemical treatments i e Acid wash back to back super chlorinators stain...

Страница 12: ...ns necessary for circuits supplying hermetic refrigeration motor compressors This heater is pre wired to work with external control systems heat on demand options and other external time clock overrides Refer to the external control system s instructions Models Power Min Circuit Ampacity Breaker Size Amp min max CROSSWIND 30 I 208 230VAC 60HZ 1PH 12A 15A 15A CROSSWIND 40 I 16A 20A 20A CROSSWIND 50...

Страница 13: ... AC1 AC2 LA G DCFM MDRV OUT1A AIN8 AC N WCTIL DIN1 DIN2 DIN4 DIN5 AIN1 AIN2 AIN3 AIN4 AIN5 AIN6 AIN7 12V B A DIN3 OUT8A OUT7 OUT6 OUT1 OUT8 DCHV OUT9 T5A 250V AC L RY2 S11 S16 S15 S14 S13 S12 CN12 CN21 CN18 CN26 Electronic Expansion Valve JP1 SW1 ACIN2 ACOUT2 PB18 Pump Control YLW BRN BRN BLU YLW YLW BRN BLU BPH C N3 80 P 1 D CN1 MA1 8K16 L 2 L 1 POWER 208 230V 60Hz CL CN24 CN19 CN6 BPH011 UK 0130...

Страница 14: ...DRV OUT1A AIN8 AC N WCTIL DIN1 DIN2 DIN4 DIN5 AIN1 AIN2 AIN3 AIN4 AIN5 AIN6 AIN7 DIN3 OUT8A OUT7 OUT6 OUT1 OUT8 DCHV OUT9 T5A 250V AC L RY2 S11 S16 S15 S14 S13 S12 CN12 CN21 CN18 CN26 Electronic Expansion Valve JP1 SW1 ACIN2 ACOUT2 PB18 Pump Control YLW BRN BRN BLU YLW YLW BRN BLU B P H C N 5 0 0 P 1 D Wi Fi CN1 MA2 4K16 L 2 L 1 POWER 208 230V 60Hz CL CN24 CN19 CN6 BPH012 UK G 12V B A 013094 81000...

Страница 15: ...15 F10766 Crosswind 30 O 40 O 6100 64_Crosswind indd 15 11 26 2019 4 16 46 PM ...

Страница 16: ...16 F10767 Crosswinds 50 O 6100 64_Crosswind indd 16 11 26 2019 4 16 46 PM ...

Страница 17: ... when the HEAT PUMP is on and the screen shows Press FAN to enter Silent Mode The display screen will show NOTE Select Smart Mode for initial heating Screen Lock If no button is used within 30 seconds the screen will lock automatically At this point the backlight will turn off and 0 will display Alternatively you can lock the display by pressing the LOCK button for 3 seconds to achieve the same re...

Страница 18: ... the machine is on or off 1 Press UP or DOWN to set to your required pool water temperature 2 The numbers on the LED screen will flash during adjustment 3 After five seconds of inactivity the LED will stop flashing the adjusted target temperature will be saved and the LED screen will revert to the default display 4 Later on at any time should you wish to check the temperature press UP or DOWN agai...

Страница 19: ...and adjust the temperature settings for the pool or spa The temperature range is factory set from 64 F 18 C to 104 F 40 C HEAT ONLY 54 F 12 C to 86 F 30 C COOL ONLY Details on Inverter Models for starting and adjusting the settings see page 17 For On Off Models see page 18 Before Start Up Model Identification The model number of the heater can be found on the rating plate Figure 1 Water Water must...

Страница 20: ...avoid damage to the heater 2 Drain water from the heater by removing the piping connection on both the inlet and outlet side from the pool to the heater As needed use a shop dry wet vac or air pressure to purge any excess water 3 Unscrew the water union of the inlet pipe top to let water flow out completely from the outlet bottom A ACAUTION If water is left in the system during freezing weather th...

Страница 21: ...r anti freeze mode not a failure HEAT flashing Defrosting not a failure Table H Fault Codes On Off Models Only No Display Failure Description 1 E1 High gas pressure protection 2 E2 Low gas pressure protection 3 E3 No water flow protection 4 E4 3 phase sequence only for 3 phase heaters 5 E5 Outdoor power supply abnormality protection 6 E6 Water temp difference between in out too high insufficient w...

Страница 22: ...14 600 15 000 20 295 26 970 COP 4 4 4 0 4 5 4 0 5 1 4 15 5 2 4 3 Rated input power kW 0 2 1 5 0 23 1 95 0 28 2 45 0 34 3 4 Rated input current A 0 86 6 52 1 8 48 1 22 10 65 1 48 14 78 Power supply 208 230VAC 1 Ph 60Hz Refrigerant R410A in oz 28 2 31 7 38 8 45 9 Advised water flux GPM L min 13 2 17 7 50 67 17 7 26 4 67 100 21 9 30 6 83 116 28 5 37 5 108 142 Sound pressure 39 3 m dBA 33 4 45 2 33 6 ...

Страница 23: ...er circulation flow 67 100 L min 83 116 L min Noise 50 dB A 58dB A Waterproof class IPX4 IPX4 Table K Technical Parameters On Off Models Only 10 REPLACEMENT PARTS NOTE To supply you with the correct part it is important that you supply the heater model number serial number and type of gas when applicable Any part returned for replacement under standard company warranties must be properly tagged wi...

Страница 24: ...000408 241812 6 fan motor H000409 H000409 H000409 H000409 241813 7 Fan blade H000410 H000410 H000410 H000410 241814 8 Electronic expansion valve coil H000411 H000411 H000411 H000411 241815 9 4 way valve coil H000412 H000412 H000412 H000419 241816 10 Water unions H000413 H000413 H000413 H000413 241817 11 Water union gasket H000414 H000414 H000414 H000414 241818 12 Full Set of Sensors H000415 H00041...

Страница 25: ... H000426 H000426 H000426 241825 6 fan motor H000427 H000427 H000435 241813 7 Fan blade H000410 H000410 H000428 241814 8 Fan motor capacitor H000429 H000429 H000430 241826 9 4 way valve H000431 H000432 H000432 241816 10 Water Unions H000433 H000433 H000433 241817 11 Water union gasket H000414 H000414 H000414 241818 12 Full set of Sensors H000434 H000434 H000434 241819 13 Drain kit H000418 H000418 H...

Страница 26: ...en the Applicable Warranty Periods are one 1 year parts and labor and two 2 years for parts only with no labor coverage in the second year Notwithstanding the foregoing the titanium tube component of the titanium heat exchanger is warranted for seven 7 years from the Effective Date with no labor coverage in the second through seventh years If the Heater is installed anywhere other than a single fa...

Страница 27: ...r component part and to verify warranty coverage at its factory Warranty service CANNOT be initiated until the status of the warranty coverage has been established EXCLUSIVE WARRANTY LIMITATION OF LIABILITY THE LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY RAYPAK IN CONNECTION WITH THE HEATER AND ITS COMPONENT PARTS NO ONE IS AUTHORIZED TO MAKE ANY OTHER WARRANTIES ON RAYPAK S BEHALF ANY IMPLI...

Страница 28: ...Raypak Inc 2151 Eastman Avenue Oxnard CA 93030 1 800 260 2758 Fax 805 278 5468 Litho in U S A 6100 64_Crosswind indd 28 11 26 2019 4 16 52 PM ...

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