To resolve this, check your APN settings, by scrolling down to the bottom of
the Router’s
Mobile data & SIM management
page:
In the Access Point Name section of this page, a list of Access Point Names
(APNs) applicable to your SIM provider will be displayed.
If the APN you require is not listed or you’re unable to connect to the Internet
using the current APN settings, you will need to modify an existing APN by
selecting the “pencil” Edit icon on the right:
You will need to obtain the APN settings from the SIM card network
provider.
You can usually find these settings by performing an Internet
search; for example: “
Vodafone UK APN settings
”, or similar. If you are
unable to find the settings on the Internet, you may need to
contact the
SIM card network provider
.
7.7 Password reset (forgotten password)
The default password that is required to access the router’s settings can be
changed. It is important that when changing the password you make a note
of it somewhere in case you forgot the password.
If the default password is changed and you have forgotten the new password
you can perform a networking reset. Performing a networking reset will
revert the router’s Wi-Fi and ethernet settings and the admin password to
its default settings The default password is printed on the credentials label
located on the left side of the router.
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