33.1 Troubleshooting
The troubleshooting section provides possible causes and the corrective
action required for common problems that are associated with the installation
and operation of your product.
Before packing and shipping, all Raymarine® products are subjected to
comprehensive testing and quality assurance programs. If you do experience
problems with your product, this section will help you to diagnose and correct
problems to restore normal operation.
If after referring to this section you are still having problems with your
product, please refer to the
Technical support
section of this manual for
useful links and Raymarine® Product Support contact details.
33.2 Diagnostic product information
Diagnostic product information can be viewed from your MFD, for products
networked using SeaTalkhs ® and SeaTalkng ® / NMEA 2000.
To view diagnostic product information, select
[View all product info]
from
the
[Diagnostics]
pop over menu:
[Homescreen > Settings > Network >
Diagnostics > View all product info]
.
Saving product information
Diagnostic product information can be saved to a MicroSD card for off boat
records.
With the Diagnostics product information page displayed:
1. Select
[Save data]
.
2. Select the storage device you want to save the data to.
3. Enter a filename.
4. Select
[Save]
.
5. Select
[OK]
.
A .json file will be saved, using your chosen filename to your memory card.
You may view the file using a most standard notepad applications.
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