12.1 Raymarine customer support
Raymarine provides a comprehensive customer
support service. You can contact customer support
through the Raymarine website, telephone and
e-mail. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website
at:
This contains Frequently Asked Questions, servicing
information, e-mail access to the Raymarine
Technical Support Department and details of
worldwide Raymarine agents.
Telephone and e-mail support
In the USA:
•
Tel:
+1 603 324 7900
•
Toll Free:
+1 800 539 5539
•
E-mail:
In the UK, Europe, and the Middle East:
•
Tel:
+44 (0)13 2924 6777
•
E-mail:
In Southeast Asia and Australia:
•
Tel:
+61 (0)29479 4800
•
E-mail:
Product information
If you need to request service, please have the
following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the
menus within your product.
12.2 Checking the software version
Follow the steps below to identify the software
version of your unit.
During normal operation:
1. Press and hold the
Display (Power)
and
True /
App
buttons simultaneously for 4 seconds.
The software version will be displayed on the screen.
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