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6.2 Troubleshooting

The troubleshooting information provides possible causes and corrective action required for common
problems associated with installation and operation of your product.

Before packing and shipping, all Raymarine products are subjected to comprehensive testing and
quality assurance programs. If you do experience problems with your product this section will help
you to diagnose and correct problems in order to restore normal operation.

If after referring to this section you are still having problems with your product, please refer to the
Technical support section of this manual for useful links and Raymarine Product Support contact
details.

System checks and troubleshooting

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Содержание E70498

Страница 1: ...2017 Raymarine UK Limited 87342 1 Document number 12 2017 Date English en US Installation instructions...

Страница 2: ......

Страница 3: ...ts design patents patents pending or design patents pending Fair Use Statement You may print no more than three copies of this manual for your own use You may not make any further copies or distribute...

Страница 4: ......

Страница 5: ...ode 12 Chapter 2 Document and product information 13 2 1 Document information 14 Applicable products 14 Document illustrations 14 Product documentation 14 LightHouse 3 MFD Operation instructions 15 2...

Страница 6: ...39 4 1 General cabling guidance 40 Cable types and length 40 Routing cables 40 Strain relief 40 Circuit isolation 40 Cable shielding 40 Suppression ferrites 41 4 2 Connections overview 42 Typical cab...

Страница 7: ...ocedure 70 Multiple Quantum Radars more information 70 Retain your Wi Fi passcode 71 Wi Fi troubleshooting 71 Chapter 7 Maintenance 75 7 1 Maintenance 76 7 2 Unit cleaning instructions 77 Chapter 8 Te...

Страница 8: ...8...

Страница 9: ...s Do not connect this unit to a system which has positive grounding Warning Power supply voltage Connecting this product to a voltage supply greater than the specified maximum rating may cause permane...

Страница 10: ...of this product meets the stated IPX standard refer to the product s Technical Specification water intrusion and subsequent equipment failure may occur if the product is subjected to commercial high p...

Страница 11: ...directions However for some smaller vessels it may not be possible to locate the product this far away from a compass In this situation when choosing the installation location for your product ensure...

Страница 12: ...ct at the time it was produced However Raymarine cannot accept liability for any inaccuracies or omissions it may contain In addition our policy of continuous product improvement may change specificat...

Страница 13: ...Chapter 2 Document and product information Chapter contents 2 1 Document information on page 14 2 2 Parts supplied on page 16 2 3 Product overview on page 17 Document and product information 13...

Страница 14: ...described in this document To ensure that you are using the correct documentation for your product please Refer to the product s core model number which can be found listed on the label on the rear or...

Страница 15: ...your product refer to the documentation that accompanies your display All product documentation is available to download from the Raymarine website www raymarine com manuals LightHouse 3 MFD Advanced...

Страница 16: ...g mounting template 1 Note The list of parts supplied with your Quantum variant may differ slightly from the list provided here Please be aware that from time to time Raymarine may supply certain prod...

Страница 17: ...ar scanner can be used at any one time per networked system If you have more than one Quantum Radar scanner installed on your vessel and want to use them at the same time the multifunction displays to...

Страница 18: ...s and visibility can make target tracking difficult Additionally it is not always easy to interpret the information displayed by traditional Radar technology With the integration of Doppler informatio...

Страница 19: ...21 3 3 Multifunction display compatibility on page 22 3 4 Multifunction display software requirements on page 23 3 5 Tools required on page 24 3 6 Typical systems on page 25 3 7 Product dimensions on...

Страница 20: ...n place 8 Power on and test the system Schematic diagram A schematic diagram is an essential part of planning any installation It is also useful for any future additions or maintenance of the system T...

Страница 21: ...alkng or NMEA 0183 Data type Example data source COG Course Over Ground GPS or GNSS receiver internal or external SOG Speed Over Ground GPS or GNSS receiver internal or external Heading Compass or Aut...

Страница 22: ...Series MFDs running existing LightHouse 2 software MUST be upgraded to LightHouse 3 version 3 4 or later Axiom Axiom Pro Pro S Incompatible multifunction displays This product is NOT compatible with...

Страница 23: ...aused by incomplete updates are not covered by Raymarine warranty By downloading the software update package you agree to these terms Software updates The software running on the product can be update...

Страница 24: ...ols required Product installation requires the following tools Item number Description Quantity 1 Power drill 1 2 3 mm drill bit 1 3 10 mm drill bit 1 4 Adhesive tape 1 5 13 mm socket 1 6 Torque wrenc...

Страница 25: ...and accessories refer to the Chapter 10 Spares and accessories section Example basic Radar system wired data connection Item Description 1 Power supply for multifunction display 2 Multifunction displ...

Страница 26: ...function display 2 Multifunction display 3 Wi Fi data link from Radome to MFD 4 Power supply for Radome 5 Power supply for SeaTalkng bus MUST be 12 V only 6 Quantum 2 Doppler Radome 7 SeaTalkng bus e...

Страница 27: ...to front of mounting base B 355 0 mm 13 98 in Distance from rear of mounting base to front of mounting base C 209 5 mm 8 25 in Height of radar scanner D 319 5 mm 12 58 in Mounting base width rear of u...

Страница 28: ...Dimension Measurement Description H 27 5 mm 1 08 in Distance from centerline to front mounting hole I 141 5 mm 5 57 in Distance between front and rear mounting holes 28...

Страница 29: ...s may cause shadow areas and false echoes For example if you mount the Radar scanner on a mast echoes from other targets may be reflected from the mast Wet sails may also cause shadow areas so Radar p...

Страница 30: ...d by fitting a wedge or washers between the mounting platform and the base of the Radar scanner so that the Radar beam remains parallel to the water line when the vessel s bow rises at cruising speed...

Страница 31: ...ironment i e obstructions and interference Example 1 Open air line of sight in optimum conditions In optimum open air clear line of sight conditions a reliable connection is possible at distances up t...

Страница 32: ...Where the Wi Fi signal passes through a vessel bulkhead or a coach roof the Wi Fi performance will be impacted Depending on the material and thickness of the structure the impact may be severe for ex...

Страница 33: ...xample 1 In this example the Wi Fi signal is bounced off a nearby vessel and back through the windows on the bridge this provides an easier path than passing through the metal roof 2 In this example t...

Страница 34: ...nd in certain situations block the Wi Fi signal If the Wi Fi signal passes through a bulkhead containing power cables this can also degrade Wi Fi performance Reflective surfaces such as metal surfaces...

Страница 35: ...6 Establish the signal strength of your MFDs Wi Fi network at the intended install location For reliable Wi Fi performance the signal strength should be better than 75dBm the closer the signal is to...

Страница 36: ...your device 7 If you have a strong signal strength open a Raymarine mobile app such as RayView or RayControl and check functionality at the desired location If you do not experience any performance is...

Страница 37: ...e 2 4 Intermittent disconnects and reconnects usually accompanied by a slow connection speed LightHouse MFD 80dBm to 149dBm 3 4 Reliable connection with good connection speed LightHouse MFD 70dBm to 7...

Страница 38: ...38...

Страница 39: ...Cables and connections Chapter contents 4 1 General cabling guidance on page 40 4 2 Connections overview on page 42 4 3 Power connection on page 49 4 4 Network connection on page 53 Cables and connec...

Страница 40: ...e passes through an exposed bulkhead or deckhead use a suitable watertight feed through Do NOT run cables near to engines or fluorescent lights Always route data cables as far away as possible from ot...

Страница 41: ...ed instructions If a ferrite has to be removed for any purpose e g installation or maintenance it must be replaced in the original position before the product is used Use only ferrites of the correct...

Страница 42: ...Connects to Suitable cables RayNet network or device Not required if connecting using Wi Fi Refer to the Chapter 10 Spares and accessories section 12 V 24 V power supply Supplied with your product The...

Страница 43: ...r scanner installation For this the A80308 Y adapter accessory is required not supplied with the scanner 3 Cable routing for a scanner mounted on a pole using separate cables for the power and data co...

Страница 44: ...drawing illustrates the cable routing for a scanner mounted on a platform using separate cables for the power and data connections 1 RayNet data connection 2 12 V 24 V power connection Note A separate...

Страница 45: ...the above drawing in different colors 1 RayNet data connection This cable is part of the A80308 Y adapter accessory cable 2 12 V 24 V power connection This cable is part of the A80308 Y adapter access...

Страница 46: ...ar scanner and multifunction display MFD However if the scanner is connected to your MFD via Wi Fi a physical RayNet connection is not required The following drawing illustrates the cable routing for...

Страница 47: ...the above drawing in different colors 1 RayNet data connection This cable is part of the A80308 Y adapter accessory cable 2 12 V 24 V power connection This cable is part of the A80308 Y adapter access...

Страница 48: ...ing collar on the scanner is in the unlocked position 4 Route the power cable and optional data cable within the scanner base as shown in the cable routing illustrations in this section Cable routing...

Страница 49: ...in line fuse breaker to the positive wire of your product s power connection Warning Grounding not required This product is fully insulated and does NOT require separate grounding Power cable extensio...

Страница 50: ...ase consult an authorized Raymarine dealer or a suitably qualified professional marine electrician Implementation direct connection to battery The power cable supplied with your product may be connect...

Страница 51: ...s negative terminal Implementation connection to distribution panel Alternatively the supplied power cable may be connected to a suitable breaker or switch on the vessel s distribution panel or factor...

Страница 52: ...AWG 3 31 mm2 An important requirement for all lengths of power cable including any extension is to ensure that there is a continuous minimum voltage of 10 8 V at the product s power connector with a f...

Страница 53: ...y connection Scanner connected to a multifunction display using a RayNet cable Item Description 1 Quantum Radome for clarity only the connections area of the underside of the unit is shown here 2 Conn...

Страница 54: ...Chapter 6 System checks and troubleshooting section and to your MFD documentation for further information about setting up the Wi Fi connection between your MFD and the Quantum scanner Multiple multi...

Страница 55: ...of compatible Raymarine multifunction display for clarity only the connections area of the unit is shown here 5 Connector panel of additional compatible Raymarine multifunction display for clarity on...

Страница 56: ...56...

Страница 57: ...Chapter 5 Mounting Chapter contents 5 1 Mounting pre requisite breather holes on page 58 5 2 Mounting the scanner on page 59 5 3 Radar scanner protection sailing vessels on page 63 Mounting 57...

Страница 58: ...ate between the underside of the unit and the mounting surface 1 Location of breather holes Ensure that the breather is not blocked in any way Examples of obstacles to airflow include sealant and pain...

Страница 59: ...tions Meets the requirements described under Scanner Position Then 1 Tape the template to the mounting platform ensuring that the arrow on the template is pointed towards the front of the vessel 2 Dri...

Страница 60: ...all 2 Mounting platform planing boat typical planing angle shown 5 Before securing the scanner to the mounting platform connect the power cable and optionally a data cable ensuring that all cables are...

Страница 61: ...d spring washers provided as illustrated If necessary use appropriate shims or extra washers to limit the length of bolt entering the scanner base 7 Tighten the bolts to a torque of 15 Nm 133 ft lbf M...

Страница 62: ...them at the same time the multifunction displays to which the scanners are connected must NOT be networked together This applies to Quantum scanners connected either wired or wirelessly For more info...

Страница 63: ...g bracket To prevent the risk of the Radar scanner unit falling after it has been damaged the security lanyard supplied with the mast bracket MUST be secured properly to the mast and to the Radar scan...

Страница 64: ...n and installation environment For example for some vessels it is appropriate to locate the guard above the Radar scanner for other vessels it may be more appropriate to fit it below the scanner Rayma...

Страница 65: ...Chapter 6 System checks and troubleshooting Chapter contents 6 1 Post installation procedures on page 66 6 2 Troubleshooting on page 69 System checks and troubleshooting 65...

Страница 66: ...will now be displayed onscreen Pairing with a Quantum Radar using Wi Fi If your Radar scanner supports a Wi Fi connection you can connect to a LightHouseTM MFD which also supports Wi Fi During pairing...

Страница 67: ...to Quantum Wi Fi Depending on you MFD variant you may be restricted from connecting your MFD to a Wi Fi access point if a Quantum Radar that is connected using Wi Fi is currently transmitting on the s...

Страница 68: ...mation and keep in a secure location You should also keep the Radar scanner packaging in a safe place for future reference Operation instructions For detailed operation instructions for your product r...

Страница 69: ...ted to comprehensive testing and quality assurance programs If you do experience problems with your product this section will help you to diagnose and correct problems in order to restore normal opera...

Страница 70: ...com software for the latest software updates and the software update procedure for your product If the Quantum Radome is connected to the multifunction display MFD via a SeaTalk hs or RayNet network...

Страница 71: ...oblems with Cannot find network Possible cause Possible solutions Wi Fi not currently enabled on devices Ensure Wi Fi is enabled on both Wi Fi devices and rescan available networks Some devices may au...

Страница 72: ...gnal Temporarily switch off each item in turn until you have identified the device causing the interference then remove or reposition the offending device s Connection extremely slow and or keeps drop...

Страница 73: ...iewing only or Remote Control as required in the Mobile Apps setting on your MFD Wi Fi connection recovery You should use the SSID and Passcode supplied with your Radar to pair the Radar with your MFD...

Страница 74: ...74...

Страница 75: ...Chapter 7 Maintenance Chapter contents 7 1 Maintenance on page 76 7 2 Unit cleaning instructions on page 77 Maintenance 75...

Страница 76: ...eat steps 1 to 5 for all antenna securing bolts 7 Tighten all antenna securing bolts to a torque of 15 Nm 133 ft lbf Periodically carry out these other maintenance tasks with the Radar powered off Ens...

Страница 77: ...uire regular cleaning However if you find it necessary to clean the unit please follow the steps below 1 Ensure power is switched off 2 Wipe unit clean with a damp cloth 3 If necessary use a mild dete...

Страница 78: ...78...

Страница 79: ...hapter 8 Technical support Chapter contents 8 1 Raymarine product support and servicing on page 80 8 2 Operation instructions on page 82 8 3 Viewing product information on page 83 Technical support 79...

Страница 80: ...ir flir com Web support Please visit the Support area of the Raymarine website for Manuals and Documents http www raymarine com manuals FAQ Knowledgebase http www raymarine com knowledgebase Technical...

Страница 81: ...way 47 692 64 600 support no raymarine com Raymarine subsidiary Denmark 45 437 164 64 support dk raymarine com Raymarine subsidiary Russia 7 495 788 0508 info mikstmarine ru Authorized Raymarine distr...

Страница 82: ...8 2 Operation instructions For detailed operation instructions for your product refer to the documentation that accompanies your display 82...

Страница 83: ...as product serial number and software version With the Homescreen displayed 1 Select Set up 2 Select Maintenance 3 Select Diagnostics 4 Select the Select Device option A list of connected devices is d...

Страница 84: ...84...

Страница 85: ...Chapter 9 Technical specification Chapter contents 9 1 Technical specification on page 86 Technical specification 85...

Страница 86: ...d via Wi Fi 2 W Environmental Waterproof to Operating temperature range Storage temperature range Additional storage conditions Humidity Maximum wind speed IPX6 10 C to 55 C 25 C to 70 C Store upright...

Страница 87: ...ion Horizontal Rotation speed 24 rpm nominal Doppler Target tracking Tracking of 10 simultaneous MARPA and or ARPA targets with Doppler assisted ARPA Target filtering True Motion mode identifies only...

Страница 88: ...88...

Страница 89: ...s 10 1 Quantum Radar accessories on page 90 10 2 Network hardware on page 91 10 3 Network cable connector types on page 92 10 4 RayNet to RayNet cables and connectors on page 93 10 5 RayNet to RJ45 ad...

Страница 90: ...ble A80369 5 m 16 4 ft Quantum data cable A80274 10 m 32 8 ft Quantum data cable A80275 15 m 49 2 ft Quantum data cable A80310 25 m 82 0 ft Quantum data cable A80311 Quantum Y adapter cable A80308 Ray...

Страница 91: ...e connection of RJ45 SeaTalk hs devices to a HS5 RayNet network switch in conjunction with suitable adapter cables Enables 2 RJ45 SeaTalk hs cables to be connected together to extend the length of the...

Страница 92: ...10 3 Network cable connector types There are 2 types of network cable connector RayNet and RJ45 SeaTalk hs RJ45 SeaTalk hs connector RayNet connector 92...

Страница 93: ...o pull the cables through conduits and other obstacles 5 3 RayNet to RayNet right angle coupler adapter Suitable for connecting RayNet cables at 90 right angle to devices for installations where space...

Страница 94: ...RJ45 plug that connects at the equipment end e g DSM300 will NOT be waterproof E55049 1 5 m E55050 5 m E55051 10 m A62135 15 m E55052 20 m 1 2 Adapter cable with a RayNet female socket on one end and...

Страница 95: ...able with a RayNet female socket on one end and an RJ45 SeaTalk hs female socket on the other end Connect a LightHouse MFD to a legacy SR6 switch weather receiver or a legacy 8 port SeaTalk hs network...

Страница 96: ......

Страница 97: ...ce 52 Checklist 20 Mounting 59 Multiple radar scanners 70 Schematic diagram 20 Tools required 24 Wireless considerations 10 31 33 Interference 11 See also Compass safe distance L Location requirements...

Страница 98: ......

Страница 99: ......

Страница 100: ...Raymarine Marine House Cartwright Drive Fareham Hampshire PO15 5RJ United Kingdom Tel 44 0 1329 246 700 www raymarine com a brand by...

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