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Service Manual Rayjet

Error codes

Hardware feedback

07/09/2010

Trotec Produktions- und Vertriebs GmbH

_Linzer Strasse 156, A-4600 Wels, Austria, Technical Support

39 / 53

tel_+43 (0)7242 239-7000, fax_+43 (0)7242 239-7380, mailto:

[email protected]

www.rayjetlaser.com

7.2 Hardware feedback

Machine errors are shown after 30 seconds!

Error Code 123

A device on the CAN bus is not working properly

Error Code 124

Switching Point density is too high

Error Code 125

Bitmapline not finished (with engraving mode only)

Error Code 126

Wrong combination of firmware / JobControl

Error Code 128

Firmware Update Error

Error Code 129

Fault of Laser DSP

Error Code 130

x-axis Lost positions

Error Code 134

Wrong Connection of x-axis encoder

Error Code 135

Wrong x-axis Encoder

Error Code 138

Illegal reference switch operation X axis

Error Code 146

y-axis lost positions

Error Code 146

y-axis lost positions

Error Code 150

Wrong Connection of y-axis encoder

Error Code 150

Wrong Connection of y-axis encoder

Error Code 152

Wrong connection of y-axis motor

Error Code 154

y-axis reference switch triggered

Error Code 162

z-axis lost positions

Error Code 166

Wrong Connection of z-axis encoder

Error Code 166

Wrong Connection of z-axis encoder

Error Code 169

z-axis limit switch triggered

Error Code 170

z-axis reference switch triggered

Error Code 194

rotary lost positions

Error Code 198

Wrong Connection of rotary encoder

Error Code 202

rotary reference switch triggered

This list is just a hint on where to look at. For detailed information on reasons and possible
solutions of the error code, please consult the Error Code list available on Merlin.

Содержание 8015

Страница 1: ...15 Rayjet 07 09 2010 Trotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 1 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com ...

Страница 2: ...pose without the written permission of Trotec Wels Notice Trotec Wels does not assume any liability arising out of the application or use of any products curcuits or software described herein Neither does it convey a license under it s patent rights nor the patent rights of others Trotec Wels further reserves the right to make any changes in any products described herein without notice This docume...

Страница 3: ...DWARE 26 6 1 X and Y axis 26 6 1 1 Adjusting the Offset 0 0 position 26 6 1 2 Exchange of the reels on x axis 27 6 1 3 Exchange of the belt on x axis 27 6 1 4 Special instructions for X belt tensioning 27 6 1 5 Exchange of x motor 28 6 1 6 Exchange of x axis 28 6 1 7 Exchange of y motor 28 6 2 The electric system 30 6 2 1 I O board with CPU board and motor prints 31 6 2 2 CPU board 31 6 2 3 Motor ...

Страница 4: ...ARTER KIT 42 11 FAQ S 43 11 1 Problems you can see in the engraving or cutting result 43 11 1 1 Trotec test routine 43 11 1 2 Customer experience 44 11 2 Machine malfunctions 45 11 2 1 No error code is created 45 11 2 2 Error code is created 46 11 3 Problems with the Software 47 11 4 Laser Quick Check 50 11 5 Samples 51 ...

Страница 5: ...2 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com 1 Main components Top view Back view 1 keypad 2 top lid 3 maintenance panel 4 service access panel 5 lasertube 6 on off switch power socket 7 power supply units 8 electronics 9 connection for PC and exhaust unit 10 connection for exhaust hose 11 product ID lable 1 2 3 4 10 9 5 6 7 8 11 ...

Страница 6: ... without supervision is not permitted 4 Many materials especially non anodized aluminium copper silver and gold cannot be engraved with the laser engraver due to the very low absorption of laser radiation This means that most of the energy of the laser beam is reflected Therefore those materials must not be present in the laser beam path as otherwise a reflected laser beam could destroy the cover ...

Страница 7: ...lues In the US reference should be made to Section 7 3 in the ANSI Z136 1 1993 Standard for the safe use of lasers to the exposure criteria in CFR 1910 Subpart Z from the US government and to the Threshold Limit Values TLVs published by the American Conference of Governmental Industrial Hygienists ACGIH 7 Please refer to the manual of your exhaust system regarding the change intervals of the filte...

Страница 8: ...dioxide CO2 laser class IV 4 product which emits an intensive and invisible radiation Without safety devices the direct radiation and also diffuse reflected radiation is dangerous Please be aware The Laser Radiation of a CO2 Laser is invisible Risks of Laser Radiation If the built in safety mechanisms are defeated and the laser is operated with the housing open there is a risk of setting clothing ...

Страница 9: ... could result in hazardous radiation exposure CAUTION Technicians who are performing service procedures must be trained in laser safety and if they are defeating interlocks they must wear laser protective eyewear designed for the 10 6μm CO2 laser energy The top door and the maintenance panel on the right side are interlocked If the interlocks are defeated access to laser class IV radiation is poss...

Страница 10: ... service and repair work is only done while the power supply is unplugged In any case all safety laws and standards in connection with electricity must be obeyed IMPORTANT REMARK Usually you do not need to get in touch with the electrical and electronic components In case you do that when servicing or repairing the laser engraver please be sure that you first plug off the power supply ...

Страница 11: ...all interlock switches are closed Close the cover of the laser engraver to cause the machine to initialize On emitting a laser beam which is called test pulse by pressing the Play pause and Stop button simultaneously there is a beep as long as you keep the buttons pressed to remind you of the possible risks 2 4 3 Safety Labels The laser safety standards require that any removable panels that could...

Страница 12: ...amiliar with the hazards from lasers CAUTION Never expose any part of your body to the beam as this could result in serious injuries CAUTION To do the alignment it is absolutely necessary to wear laser protection glasses What you have to know The number of the mirrors is counted from the outlet of the laser tube to the engraving head from one to three The whole alignment is done while your machine...

Страница 13: ... tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com Beam path of the Rayjet Illustration is with removed service and maintenance panel What you have to do 1 Put on your laser protection glasses 2 Remove the three screws shown below on the right inside of the working area and disassemble the panel Mirror 3 Mirror 2 Mirror 1 ...

Страница 14: ...r mirror 1 2 on the holder of mirror 2 6 Turn on the Rayjet 7 Connect the Rayjet to the Manager and ensure that the testpulse the options of the Mini manager is set to a low level 10 before doing the beam alignment You find this menu through right click on the small red icon on the left side of the task bar ...

Страница 15: ...e position As soon as they are in the same position follow up with the next steps 14 Put mirror 2 back on 15 Put the BAT for mirror 3 on the beam entrance of mirror unit 3 16 Move the engraving head to the 0 300 position 17 Press the Start Pause and Stop buttons simultaneously until you see a little mark on the BAT again 18 Move the engraving head to the 0 0 position do a testpulse again and adjus...

Страница 16: ...out its path you use the BAT for CO2 lasers It is burned at the spot where it is hit by the laser beam and shows a mark The tolerable displacement distance from burned dot to the centre is one sixth of the diameter of the mirror or hole where you do the adjustment 1 After you ve installed the laser pointer put the BAT on the mirror 3 on the x axis 2 Move the engraving head to the lower left corner...

Страница 17: ...from 100 to 50 engraving depth The frequency of these power fluctuations is low e g every 5 minutes Uncontrollable timing behaviour high frequency effect This effect shows shifted start end points of the pulses so that the image looks frayed although the mechanics of the motion system and software adjustment are OK When you receive a new lasertube for the Rayjet the tube is mounted on a plate and ...

Страница 18: ...ess area by using non flamable beam blocking curtains temporary walls or other enclosures CAUTION The laser power measurement may only be performed by service technichians that have been trained by Trotec and are familiar with the hazards from lasers CAUTION Never expose any part of your body to the beam as this could result in serious injuries CAUTION To do the laser power measurement it is absol...

Страница 19: ...ing the test pulse to full power 3 Put on your laser protection glasses 4 Remove the cover of mirror 1 5 Put the power meter with the black absorbing area between the aperture of the lasertube and mirror 1 6 Press the reset button on the power meter and fire the testpulse press Start Pause and Stop buttons simultaneously 7 After some seconds you will hear a beep sound from the power meter which in...

Страница 20: ...a cable of the lasertube 4 Remove the cover of mirror 1 and remove the mirror itself Keep the mirror to replace it again after mounting the new tube 5 Loosen the five screws marked below and carefully remove the cover of the lasertube together with the ventilators 6 Loosen the three screws holding the holding plate of the lasertube see picture below 7 Lift and remove the lasertube together with th...

Страница 21: ...eclaser com www rayjetlaser com 5 Adjusting the Mini Manager Options You enter the options menue via right click on the small red rayjet icon on the left side of the task bar when minimanager is active 5 1 Tab Options Here you can set preferred language and the used unit Additionally you can set the maximum number of Jobs which are shown in the Job Queue of the Minimanager ang decide if you want t...

Страница 22: ...ation time to make the lasertube fire If you discover dots between the objects to engrave you might increase this value Tickle Power keeps the laser tube at a certain excitation level to make it fire as fast as possible When increasing this value you have to make sure that the lasertube barely does not shoot Check this on sensitiv material as gold K1 provides a shift of the laser control signal li...

Страница 23: ...tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com 5 3 Tab Information Firmware Update Engraver shows the model actually connected to the computer Power shows the power of the laser tube in W Firmeware shows the actually installed firmware version of the laser machine To update the firmware follow the following steps 1 click on the button Update Firmw...

Страница 24: ...2 Choose the firmwareupdate file TUZ oder update2 ttu in your directories and click on OPEN ...

Страница 25: ...ions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 25 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com 3 In the following you can observe the progress of the update 4 untill the MiniManager asks you to turn your laser off and on again ...

Страница 26: ...lt X motor including drive gear Ball bearings and reels which have to be replaced in case of problems On every machine the technician has to decide which of the components are outworn CAUTION The service may only be performed by service technichians that have been trained by Trotec and are familiar with the hazards from lasers 6 1 1 Adjusting the Offset 0 0 position If the laser after focussing an...

Страница 27: ...lt 7 take out the belt 8 If the guide pulley on the right side falls down while removing the belt replace it now 9 Place the new belt in the x axis 10 Fix the belt in a way that three hills and two valleys are free 11 Tension the belt as described below Special instructions for X belt tensioning 12 Replace and fix the small metal plate on the left part of the x axis 13 Replace service and maintena...

Страница 28: ...ng 11 Replace the small metal plate mounted on the motor 12 Replace the service panel at the left side of the machine 6 1 6 Exchange of x axis 1 Open the cover of the machine 2 Remove service and maintenance panel on left and right side of the machine 3 Open the cover of the x axis 4 Remove mirror 2 ande the working head containing mirror 3 and the lens 5 Close the cover of the x axis 6 Unplug the...

Страница 29: ...lug the interlocks on the right and the left side 5 Remove the screws holding the air guide plate and carefully remove the plate 6 Loosen the screws on the clutches right and left of the y motor 7 Slide the clutches away from the motor to set the motor free 8 Unplug the motor 9 Remove the screws fixing the motor on the machine and remove the motor 10 Remove the fixing plate on the motor 11 Replace...

Страница 30: ...Rayjet contains the following electrical components 1 IO board 2 CPU board 3 Motor prints 4 Power supplies 5 Laser tube 6 Motors 7 Keypad For checking the system we recommend to use an electronic multimeter Voltage check Ohmmeter ...

Страница 31: ...ec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 31 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com Pictures 6 2 1 I O board with CPU board and motor prints 6 2 2 CPU board ...

Страница 32: ...6 2 3 Motor prints 6 2 4 Power supplies 30 W 12 W ...

Страница 33: ...rotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 33 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com 6 2 5 Lasertube 6 2 6 Motors X axis motor Y axis motor Z axis motor ...

Страница 34: ...orking process 4 5 STATUS LEDs indicate the current status of the device green flashing slowly 0 5 Hz 4 Rayjet is ready green flashing fast 2 Hz 4 Cover has been opened green permanent light Pause mode 4 Data available in the Rayjet red permanent light 5 Laser beam is being emitted green red flashing alternately 4 5 Cover open during switch on process simultaneously acoustic signal no referencing ...

Страница 35: ...7 09 2010 Trotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 35 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com 6 3 Wiring diagrams 6 3 1 12W air cooled ...

Страница 36: ...6 3 2 30W air cooled ...

Страница 37: ... Echo packet not correctly received 202 Other transmission is in progress 203 Echo packet contains wrong data 204 Timeout occured 205 No data pending 206 Some TP function failed to succeed 207 No abort valid in this state 208 No abort valid in this state 209 Failed to allocate memory 210 Failed to allocate memory 211 Wrong WS spool size 212 Wrong WS spool size 213 Wrong WS spool size 214 Wrong JOB...

Страница 38: ...t nozzle for unavailable color 1011 Attempt to move nozzle without connection to device 1020 Obsolete 1021 Obsolete 1030 Obsolete 1100 FW Update general information 1101 FW Update successfully finished 1102 FW Update finished with error 1111 FW Update Version number of DSPX HEX 1112 FW Update Version number of DSPY HEX 1113 FW Update Version number of DSPZ HEX 1114 FW Update Version number of DSP_...

Страница 39: ...coder Error Code 135 Wrong x axis Encoder Error Code 138 Illegal reference switch operation X axis Error Code 146 y axis lost positions Error Code 146 y axis lost positions Error Code 150 Wrong Connection of y axis encoder Error Code 150 Wrong Connection of y axis encoder Error Code 152 Wrong connection of y axis motor Error Code 154 y axis reference switch triggered Error Code 162 z axis lost pos...

Страница 40: ...terlock will switch off the laser tube to prevent personell of any injuries For any service technician it s important to have information about the life expectancy of the different components Therefore we recommend a yearly service maintenance on the machine Nevertheless the customer is responsible to do a maintenance according to the Operation Manual ...

Страница 41: ...r electronic multimeter paper tape for CO2 lens cleaner lens tissue magnifying glass engraving materials brushes in different sizes x axis belt tension device y axis belt tension device z axis belt tension device BAT beam alignment tool for mirror 2 BAT beam alignment tool for mirror 3 07 09 2010 Trotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 41 53 t...

Страница 42: ... 5 32553 Mirror 1 2 32481 Mirror 3 32448 Motorboards 3x 31498 CPU Board 84809 I O Board 31497 X Axis belt 30846 Y Axis belt 2x 30848 Z Axis belt 30844 X Axis Motor 32484 Y Axis Motor 32491 Z Axis Motor 32513 X Axis Complete 31724 Power Supply for 30W 31394 Power Supply for 12W 31393 ...

Страница 43: ...ed Use a magnifier 8x to judge the engraving result Tailing is shown on maximum speed circles not closed thin vertical lines missing too low tickle power doubled images edit factors K1 not adjusted correctly frayed edges tickle delay too small snow in the background tickle power too high Do the following test on laser rubber 2 3mm from Trotec Here you can see if the laser power is big enough if th...

Страница 44: ...r too high adjust tickle power 0 Shadows between letters Ò Tickle delay too low Adjust tickle delay 0 Inconstant alternating engraving depths Ò table misaligned Ò Lasertube is defect empty Ò Laserbeam misaligned Ò Material is not plane foil adjust table replace tube adjust Laserbeam use multimate 0 waviness of the lines Ò bad THK guide Ò bad belt tension Ò too high acceleration settings Ò Lens is ...

Страница 45: ...is created Problem description Possible reason Solution 0 no referencing 0 after start up Ò top front or side door not closed Ò defect in the interlock system Ò mechanical problem on axis Ò bad limit switch Ò defect power supply close doors check interlocks make sure that the mechanical resistance is small replace the limit switch measure voltage if necessary replace it 0 no response at switching ...

Страница 46: ...rror code is created Also see Error Codes above Fehler Verweisquelle konnte nicht gefunden werden Fehler Verweisquelle konnte nicht gefunden werden Hardware ERROR codes Error message Possible reason Solution 0 Tracking error X axis Ò Faulty X motor cable Ò Damaged encoder Ò Damaged motor driver Ò Bad wear parts Replace cable Replace motor encoder Replace driver board Replace bearings THK guide or ...

Страница 47: ...job in the job queue click on 0 when clicking on start error messages occur Ò damaged trlog vol file Ò crowded Spool directory delete trlog vol empty spool directory 0 missing objects Ò RGB parameters don t match object line thickness invalid Ò Required color is skipped disable color calibration load Trotec color palette from installation CD change line thickness to 0 001mm change color to cut or ...

Страница 48: ...dr to TROTEC Do you want to retry or cancel the job Ò Incorrect spool path Set valid spool path within JobControl Settings Options G eneral Spoolpath 0 Jumbled bitmaps when printing Ò Print directly to the printer not activated Go to the printer properties start settings fax and printers Choose the Advanced tab and select print directly to the printer Click OK 0 No colors are displayed in material...

Страница 49: ...ing defaults and change it 0 Unable to change material settings Ò You are logged in as an user Log in as administrator 0 Bad raster quality Ò Default settings of raster options are bad Ò Raster correction in the JobControl is not activated Go to printer properties Print Halftone Settings and select 8x8 JobControl Settings Options Process Options Quality Check raster correction 0 Automatic cutting ...

Страница 50: ...blem description Possible reason Solution 0 noisy cooling fans Ò damaged ball bearings Ò incorrect supply voltage Ò old fan version replace fan wrong fan installed change it 0 noisy or vibrating table Ò old version of the lead screws Oil and adjust the lead screws new If you have no success change to the redesigned one 0 Lower laserpower less engraving depth in rubber reduced engraving speed Ò Scr...

Страница 51: ...houlder settings Bad shoulder settings 07 09 2010 Trotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 51 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com ...

Страница 52: ...Shadow on the edges Blurred edges Waviness of lines ...

Страница 53: ...ality in the center is different to the edges Bad power correction 07 09 2010 Trotec Produktions und Vertriebs GmbH_Linzer Strasse 156 A 4600 Wels Austria Technical Support 53 53 tel_ 43 0 7242 239 7000 fax_ 43 0 7242 239 7380 mailto rayjet troteclaser com www rayjetlaser com ...

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