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Warranty terms may vary per country. Check terms 

 For detailed product videos please visit our 

website at :

www.randallamplification.com

Randall Warranty

 

Randall Amplifiers, a Division of U.S. Music Corporation warrants the 
product you have purchased to be free of defects in materials and 
workmanship in normal use for a period of two (2) years from the date of 
original purchase. This warranty shall run to the original purchaser when 
purchased from an Authorized Randall Dealer. The manufacturer warrants 
speakers for a period of (1) years. The manufacturer warrants tubes for a 
period of (90) days. Defective parts found during the applicable warranty 
period with proof of purchase will be replaced or repaired without charge if 
the complete product is returned to US Music Corp or any Authorized 
Randall Service Center within the U.S.A. Randall reserves the right to use 
materials readily available at the time of the repair. All Warranty service 
requires Proof of Purchase (sales receipt) to be presented at time of service 
request. Any repair or service performed by any person of entity other than 
an Authorized Service Center is not covered by this limited warranty. The 
customer pays transportation to and from Randall factory service or any 
Randall Authorized Service Center. Rental stock is warranted for (1) year 
from date of invoice to the Authorized dealer. Warranty on rental units is not 
transferable.

 

 What is covered against manufacturing defects Parts and Labor to correct 
any defect in materials used and any defect attributable to workmanship.

 

 What is not covered:

 

Shipping Damage. Report damage upon receipt of item to the carrier (i.e. 
UPS). Freight carrier must be notified upon receipt of items to insure freight 
damage claim resolution. Shipping damage not filed with carriers within (48) 
hrs upon receipt will not be covered under warranty. Report any shipping 
damage within (48) hrs of receipt to the Randall Customer Service Dept at 
1-800-877-6863, ext. 5120. Keep all original documents and packing materials 
to insure freight damage claim resolution. Merchandise that has been 
modified after original shipment from the Randall factory. Products whose 
serial numbers have been altered or removed. Exterior normal wear and tear 
damage to the finish due to misuse, operation outside the specified ratings, 
neglect or accident. Warranty claims by anyone other than the original 
purchaser. Randall is not responsible for any items left in protective covers or 
cases, (We strongly advise that all personal items such as chords, cables, 
tuners, etc… be removed!) freight charges to and from the factory or an 
Authorized service center on customer owned goods, any and all charges 
incurred from priority service requests (Rush Service) or priority shipping 
for replacement parts. Any and all charges if no problem is found.

 

Return Authorization

All items being returned for any reason must have a Return Authorization 
number. This RA# must be placed on the outside of the carton of the item 
being returned or the carton will be refused upon delivery. Please call the 
customer service department at 1-800-877-6863, ext. 5120, for the return 
authorization number. Dealer stock items will be returned to the dealer 
freight prepaid.

 

An Authorized Warranty Service Center must perform any and all field 
warranty service work. Customer will not pay for parts and/or labor provided 
the problem found is within warranty guidelines. Proof of purchase must be 
provided at the time of service request. Transportation charges to and from 
the Authorized Warranty Service Center are the responsibility of the 
customer. Rush service charges and special freight charges for required parts 
are not covered under warranty and are also the responsibility of the 
customer. If a unit is not easily transported to an authorized service center, 
the customer is responsible for technician travel charges. Any charges for 
labor or processing when no problem is found are also not covered under 
warranty. Any charges incurred for work performed by an unauthorized 
service center are the responsibility of the customer.  

 

 

Warranty terms may very per country, check warranty 

terms with local Distributor or at point of purchase.

PEDAL POWER SUPPLY

Heavy Duty Construction

World voltage power supply

Works with most pedals

Isolated outputs

(2) 12 Volt 500mA outputs

(2) 9 Volt 250mA outputs

(4) 9 Volt 100mA outputs

A M P L

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RM50/RM80

M O D U L A R T U B E C O M B O S
O W N E R S

M A N U A L

OPERATION

MANUAL

Model - PPS2

A M P L

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RM50/RM80

M O D U L A R T U B E C O M B O S
O W N E R S

M A N U A L

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