Troubleshooting
Chapter 7
RADWIN 1000/2000/5000 User ManualVersion 2.5.30p3
7-16
Troubleshooting
Use the following table to troubleshoot LED fault indications:
Use the following table to troubleshoot faults in the system:.
Replacing an ODU
Prior to any action ensure that both ODUs have the same software version.
You can see this on the inventory panels for each site.
For Site A, click Site A | Inventory and note the ODU software version.
Repeat this for Site B using Site B | Inventory.
If either ODU has an old software version, perform a software upgrade. It is
important to configure the new ODU exactly the same as the old ODU to
avoid configuration mismatches, which will disrupt the link.
An ODU may be reconfigured in several ways.
• Use the backup Configuration
If a backup of the configuration is available, restore that configura-
tion using Site A| Restore.
Table 7-7: LED fault indicators
LED
Status
Remedy
PWR
Off
Check that AC adapter is connected to the IDU-E and the AC
power outlet.
IDU
Orange
Check that the IDU/ODU cable is properly wired and connected.
ODU
Red
Check that the IDU/ODU cable is properly wired and connected.
AIR I/F
Orange
Complete the installation procedure from the management soft-
ware.
Red
Check the ODU Antenna alignment. Check that the radio configu-
ration of both site A and site B units are the same (channel and
Link ID).
SVC
Off
Table 7-8: Troubleshooting
Symptom
Remedy
No power
Ensure that power is connected to the IDU.
Ensure that the ODU cable is properly wired and connected.
No signal
Complete the installation procedure from the RADWIN Manager
Check the ODU alignment. Check that the radio configuration of both site A
and site B units are the same (channel and Link ID.
Weak signal
received
Check the ODU alignment, reconfigure the link.
Check the alignment tone sounds the Best Signal sequence.