WiNRADiO G33DDC HF Receiver
114
Appendix B
– Troubleshooting
Problem
Solution
Upon installation,
the software says
that the receiver is
not found and
offers to run in
demo mode only.
Check that receiver is turned on using the switch
located at the front of the device. The blue LED
should flash.
Compare the LED flashing pattern with the table
shown in
Appendix C
. If the flashing pattern is “5”
(meaning USB connected, driver not installed), please
reinstall the driver: Disconnect the receiver from the
USB port first and reinstall the software from the
supplied CD ROM. Then reconnect the receiver.
Windows should detect this and start the usual “new
hardware found” routine.
The receiver
application runs
OK, but there is no
sound coming
from the speaker.
When you tune to a known station, you should be able
to see a peak on the demodulator spectrum scope. If
you can’t see any peak, make sure your antenna is
properly connected. If you can see a peak but there is
no sound coming from the speaker, please check the
following:
The
Mute
button under the
Audio
tab is disengaged
and the volume is set to a medium level (say 15).
AGC
under the
Gain
tab is enabled and set to
medium speed.
The squelch is disabled (the
Enable
button under
the
Squelch
tab is disengaged).
The sound card output is properly connected to
speakers or headphones and both the Wave and
Master volume controls are unmuted in the sound card
control panel and the levels adjusted approximately as
shown in the following picture: