RadiSys P3000BX2 Series, Руководство по обслуживанию

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vi EPC-2322 SBC (P3000(D)BX2 Series) Service Manual
Customer Support
Calling
Technical
Support Step Action
1 Have the RadiSys product model and serial number available.
2
•
In the Continental USA, Monday — Friday, 7:00 a.m. — 6:00 p.m., Central Time, dial
1-800-438-4769 in the USA. Outside the USA, dial 713-541-8200 (add long distance/
international access codes).
•
In Europe, Monday — Friday, 8:30 a.m. — 5:00 p.m., dial +31-36-5365595.
Returning
Products for
Service
Step Action
1 Have the RadiSys product model and serial number available.
2
•
In the Continental USA, Monday — Friday, 7:00 a.m. — 6:00 p.m., Central Time, dial
1-800-438-4769 in the USA. Outside the USA, dial 713-541-8200 (add long distance/
international access codes).
•
In Europe, Monday — Friday, 8:30 a.m. — 5:00 p.m., dial +31-36-5365595.
3 Obtain a Returned Material Authorization (RMA) number from Technical Support. The
RMA number and serial number of each returned product must be written on the outside
of the package and on any enclosed correspondence.
Note: The factory will refuse the shipment if it is sent freight collect, or if it does not
display an RMA number.
Accessing
the Web site In-depth printable service manuals and other documentation are available for download from the
RadiSys Web site:
http://www.radisys.com
Then click on “Support” to access a link to the manuals, addenda, drivers and BIOS. The
documentation for current and discontinued products is available at this Web site in Adobe®
Acrobat ® PDF format. Documentation may be viewed and printed using the free Acrobat®
Reader™ software.
Inspection
of Contents
/ Packaging
of Product The packaging for this product has been tested to assure that it will withstand responsible handling
by the carrier.
Inspect contents immediately and file a claim with the carrier for any damage. Save the shipping
box and packaging material to use for any further shipment of this equipment. However, if the
packaging is damaged and is not suitable for shipment, call RadiSys Technical Support to obtain
new packaging. The warranty may be void if the product is returned using unapproved or damaged
original packaging.
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