Radian Bantam Plus RB-2 Series, Руководство по началу работы

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Bantam Plus Getting Started Guide v6 44
Radian Research, Inc.
To Obtain Warranty Service
All warranty returns must have a return materials authorization (RMA) number. To
obtain an RMA, visit www.radianresearch.com/forms/RMA/RMA-form.html .
Follow these guidelines to ensure prompt warranty service:

Radian Research, Inc. must authorize all warranty replacements.

Ship returned items prepaid, fully insured, and in the original packing to
minimize the possibility of damage.

Radian Research, Inc. will not accept collect shipments and does not accept
liability for damage caused by improper packing or handling during shipment.

Include in the shipment a detailed description of the problem and the events
that led up to the development of the problem.

Radian Research, Inc. will pay local domestic surface freight costs to return
the product to the customer. Radian will not pay for overnight or express
shipping service.
Use the following address for warranty returns:
Radian Research, Inc.
3852 Fortune Drive
Lafayette, IN 47905 USA
Attn: RB-2X Service
8.3.3 After-Warranty Service
If after-warranty service by Radian Research, Inc. is needed:

A purchase order is required.

The owner must pay all shipping costs.

If requested, Radian Research, Inc. can provide an estimate for the repair;
however, if the repair is not made, the cost of labor required to obtain the
estimate will be invoiced at the hourly repair rate.
To Obtain After-Warranty Service
All after-warranty service requests must have a return materials authorization
(RMA) number. To obtain an RMA, visit
www.radianresearch.com/forms/RMA/RMA-form.html . Payment information must
also be provided (purchase order or credit card).
Please follow these guidelines to ensure prompt after-warranty service:

Ship returned items prepaid, fully insured, and in the original packing to