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Содержание OmniStor 4000S Series

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Страница 3: ...ms Inc All Rights Reserved Rackable Systems Inc 1933 Milmont Ave Milpitas CA 95035 http www rackable com Rackable Systems and OmniStor are trademarks of Rackable Systems Inc The names of actual compan...

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Страница 5: ...Ports 14 Control and Monitoring 15 Status Indicator LEDs 15 Power On LED 16 Channel Status LED 16 Power Supply Status 16 Fan Status 16 Drive LEDs 16 Audible Alarm 16 2 Theory of Controller Operation...

Страница 6: ...onitoring 44 Status Indicator LEDs 45 Power On LED 45 Channel Status LED 45 Power Supply Status 45 Fan Status 45 Drive LEDs 45 Drive Status LEDs 47 Drive Activity LEDs 47 Audible Alarm 47 LED Matrix 4...

Страница 7: ...or SCSI SAF TE 84 Clustering Card 84 Replacing the Enclosure 86 A Technical Information 90 Specifications 90 B Port Information 92 VHD CI SCSI Connectors 92 SAF TE Service Port 95 Null Modem Cable 95...

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Страница 9: ...s up to twelve hot pluggable 1 inch high Ultra320 or Ultra160 disk drives all in a 2U 3 47 inch form factor enclosure Full component redundancy is provided through hot pluggable cooling fan module and...

Страница 10: ...redundant second power supply n Designed to fit standard 19 inch rack enclosures or a deskside tower n Front panel LEDs provide notifications of system component status and logical and physical drive...

Страница 11: ...rd monitoring systems The Components section identifies and gives a complete description of each major component The Monitoring section describes the enclosure s LEDs and the manner in which the norma...

Страница 12: ...E TE RM I N AT I O N AD D JU MP ER TO SU PP LY TE RM PO W ER C H A N N E L 1 C H A N N E L 2 J P 1 A D D J U M P E R T O D I S A B L E T E R M I N A T I O N A D D J U M P E R T O S U P P LY T E R M P...

Страница 13: ...F TE processors SEP The SAF TE processors control the signals to the front panel through a smart interconnect Refer to Control and Monitoring on page 15 for details on the monitoring functions Power i...

Страница 14: ...een applied The front bezels Power On LED will also be illuminated indicating that power has been applied Each power supply also incorporates an amber general Fault LED If the power supply is installe...

Страница 15: ...ppable Power Supplies described on the previous page NOTE The DC system must be installed in a restricted access location in accordance with intent of the National Electrical Code A restricted access...

Страница 16: ...r supply when the output power rating exceeds 110 to 130 of maximum rated output current DC Supply and Ground You DC supply and ground conductor must meet the following requirements n Suitable condust...

Страница 17: ...an 5 minutes with the cooling fan module removed Cooling Fan Module The enclosure has temperature sensors in two different areas the drive bay and the power supplies There are several processes the st...

Страница 18: ...ot an issue and the ambient operating temperature is at or above 30 C 86 F thus ensuring that maximum available cooling is being provided The jumpers JP1 and JP2 by default are offset which enables th...

Страница 19: ...in slots 7 through 12 In JBOD single bus mode the Channel 1 connector provides SCSI bus access to all the drives slots 1 through 12 NOTE Termination is automatic and provided internally on the drive m...

Страница 20: ...20 SCSI bus expanders to couple and isolate bus segments without any impact to the protocol The card provides switches for setting the SCSI IDs VT 100 communication protocols and drive spin up options...

Страница 21: ...he necessary functions for enclosure management via a VT 100 interface The SCSI SAF TE Cluster card has two 68 pin VHD CI SCSI connectors which provides the connectivity from the host computer s to th...

Страница 22: ...ver plate and installing the Single Bus Module configures the internal bus to a single continuous bus DL Switch 7 RM Switch 8 Drive Spin up Mode Down 0 Down 0 Drive motor spins up at DC power on Down...

Страница 23: ...D LY S T R T R M T S T R T JP8 AD D JU MP ER TO DI SA BL E TE RM I N AT I O N AD D JU MP ER TO SU PP LY TE RM PO W ER C H A N N E L 1 C H A N N E L 2 J P 1 A D D J U M P E R T O D I S A B L E T E R M...

Страница 24: ...firmware uploads and maintenance service monitoring of the SEPs This port is labeled SAF TE The two RAID Controller service ports which are labeled CTRL 1 and CTRL 2 provide an interface to each RAID...

Страница 25: ...tware Refer to Enclosure SAF TE Monitoring on page 54 for complete details Front Bezel LEDs and Reset Button Identification The OmniStor 4000S Series incorporates a One Touch Annunciation which provid...

Страница 26: ...n Status LED indicates the condition of the cooling fans The LED will illuminate green when both fans are functioning normally and will change to amber if any of the fans fail Drive LEDs The Drive LED...

Страница 27: ...st choice based on the supported topologies to set up your storage solution The OmniStor 4000S is the JBOD SCSI and Clustering enclosure storage system It can function in single or dual port configura...

Страница 28: ...ility Beyond clustering fault tolerant systems can provide 99 9999 uptime At the high end continuous processing systems offer virtually 100 uptime Although the increase from 99 5 to 99 99 availability...

Страница 29: ...technology that can be implemented in a variety of ways The number of nodes supported and type of interconnection used and a number of other features differentiate cluster implementations One area of...

Страница 30: ...Chapter 2 Theory of Controller Operation Minimizing Downtime for Maximum Data Availability 20...

Страница 31: ...tion in the order in which they are presented This will ensure a smooth and trouble free installation The installation is divided into three sections The first section describes installing the enclosu...

Страница 32: ...wer supplies should be removed prior to installing the enclosure into the rack cabinet The enclosure chassis could be damaged during installation due to the added unbalaced weight of the power supplie...

Страница 33: ...t and align the rear mounting rails with the slots at the rear of the enclosure sliding the enclosure onto the rails 7 Secure each front mounting ear to the vertical member using the supplied screws a...

Страница 34: ...taching the Chassis Ears 8 Re install the power supplies Slide each power supply into its empty bay and ensure it seats completely and that the release latch resets 9 Continue now with Completing the...

Страница 35: ...h to the right with your thumb while pulling it from the enclosure 4 Remove the tower stand case from its shipping carton and inspect for obvious damage 5 Locate the accessory kit in the tower shippin...

Страница 36: ...lation Installing the Storage System into the Tower Stand 26 Inserting and Securing the Chassis 11 Re install the cooling fan module Slide it into its open bay and ensure it seats completely and the r...

Страница 37: ...ach drive from its anti static protective packaging Inspect for obvious damage b Install each disk drive into a drive slot by aligning the drive carrier rails with the grooves in the drive bay wall Th...

Страница 38: ...Tower Models CAUTION Verify that the power supply On Off switches are in their OFF position 2 AC Power Supplies Only Install the power cords and secure them using the power cord bales NOTE For DC Powe...

Страница 39: ...will be installing This completes the physical hardware installation Cabling the DC Power Supplies NOTE Refer to the DC power supply information in Appendix B for wiring and connector details If you a...

Страница 40: ...etup and Installation Cabling the DC Power Supplies 30 Attaching the DC Cable 5 Repeat the above steps 1 4 for the second power supply if this option was ordered This completes the physical hardware i...

Страница 41: ...able your system The last section of this chapter provides the steps to properly power on or power off your storage system Special Note for Microsoft Windows 2000 2003 Installations At startup you wil...

Страница 42: ...a 12 disk drive storage solution Logical View of Drive Connectivity Single Bus Mode In Single Bus Mode Channel 1 on the SAF TE Disk I O card assesses all the drives 1 through 12 In this mode a Single...

Страница 43: ...ave multiple switch setting options available choose the setting that is appropriate for your system SAF TE Disk I O Card Switch and Jumper Locations There is one switch setting for Single Bus mode an...

Страница 44: ...N 0 Drive IDs of the Drive Slots Drive Channel Side SAF TE ID 15 Host ID 0 or 7 Single Bus Mode R D A 0 1 2 3 4 5 6 7 8 A 1 S 0 S 1 B D D L R M Switch Settings ID 1 Slot 1 Slot 2 Slot 4 Slot 5 Slot 7...

Страница 45: ...nector s Refer to the diagrams on the following page for cabling details for each mode NOTE For clustering configurations refer to Single Bus Clustering Configuration on page 41 J P 7 AD D JU MP ER TO...

Страница 46: ...JBOD Single Enclosure Single Bus Mode Cabling Diagrams JBOD Single Enclosure Dual Bus Mode This completes the OmniStor 4000S JBOD 12 Drive Configuration setup refer to Powering On the Storage System o...

Страница 47: ...oller 1 slot This Single Bus Module connects Channel 1 and Channel 2 together to create a single continuous SCSI bus Logical View of Connectivity Single Bus Mode NOTE In the preceding logical diagram...

Страница 48: ...he second enclosure NOTE Refer to the illustration Single Bus Module Installation on page 35 J P 7 A D D JU M P E R TO D I S A B LE TE R M I N AT I O N JP8 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A...

Страница 49: ...el 1 connectors on each enclosure Cabling Diagram JBOD Dual Enclosures This completes the OmniStor 4000S JBOD 24 Drive Configuration setup refer to Powering On the Storage System on page 44 Follow you...

Страница 50: ...ur host operating system is properly configured to support this feature Refer to your host operating system user s guide for information on how to perform this procedure 3 Connect the SCSI data cables...

Страница 51: ...e connects Channel 1 and Channel 2 creating a single continuous SCSI bus NOTE In the preceding logical diagram the drive slots are used to indicate which drives are connected to which channel They sho...

Страница 52: ...l the SCSI SAF TE Clustering card Slide the card into the slot and ensure that it seats completely Secure the card by tighten the two thumb screws 4 Install the Single Bus Module in the Controller 1 s...

Страница 53: ...onfiguration 43 5 Connect the SCSI data cable s from the host system HBAs to the SCSI SAF TE Clustering card This completes the setup refer to Powering On the Storage System on page 44 Follow your ope...

Страница 54: ...the enclosure s 2 Press each power supply switch to its On position Repeat this step for each of the attached storage system enclosure s All enclosures will perform a power on self test during their...

Страница 55: ...us disk drive status controller status and array monitoring The One Touch Annunciation Configuration Display provides information about switch settings I O card and controller presence from the touch...

Страница 56: ...steady green when both power supplies are functioning normally and will change to amber if one of the power supplies should fail or be turned off A failed power supply can be identified by the illumi...

Страница 57: ...he lower right side of each drive carrier The LitePipes present the some of the information provided by the front bezel Drive LEDs that is drive activity information and drive fault failure or data re...

Страница 58: ...are twelve Drive Activity LEDs These LEDs will flash on to indicate no activity or a read operation while when the LED is off it indicates a write operation The Drive Activity LED is the right LED of...

Страница 59: ...to an array Steady Green DRIVE ERROR FAULT Not assigned to an array Blinking Green DRIVE ERROR FAULT Failed Assigned to an array Fast Blinking Amber 3 blinks per second ARRAY CRITICAL Remaining good...

Страница 60: ...ber HOT SPARE READY Assigned to an array Steady Green EMPTY DRIVE SLOT Off Channel Status LED Array is Fault Tolerant Steady Green Array is in Rebuild Mode Steady Amber Array has a failed drive Steady...

Страница 61: ...ble SAF TE Card Switch 2 SAF TE Card Switch 7 Delay Start Controller 1 Status Press and Hold to display settings SAF TE Card Switch 3 RAID Addressing SAF TE Card Switch 8 Remote Start Controller 2 Sta...

Страница 62: ...2 On SCSI Host Interface Drive Slot 3 Off N A Drive Slot 4 Off Switch 1 A0 is in the DOWN position This will set the Drive Slot SCSI IDs to ID 1 2 3 4 5 6 9 10 11 12 13 and 14 It reserves IDs 0 and 7...

Страница 63: ...ch 7 is in the UP position which sets the Delay Start mode to be disabled Drive Slot 9 Off Controller is not installed Drive Slot 10 Off Switch 3 RD is in the DOWN position which disabled RAID address...

Страница 64: ...DOWN position which sets the BAUD rate for the SAF TE RS 232 service port to 9 600 Drive Slot 6 Off N A Drive Slot 7 Off Switch 2 A1 is in the DOWN position This will set the Drive SCSI IDs of the sl...

Страница 65: ...d on the rear panel of the enclosure Connecting the RS 232 Cable The cable is a female to female DB 9 null modem serial cable 2 Connect the other end of the cable to either a host system s serial comm...

Страница 66: ...specific slot temperature of the thermal sensors cooling fan status power supply status and statistics on enclosure up time Enclosure Environment Status Screen NOTE System degradation will occur if th...

Страница 67: ...nnecting the RS 232 Cable The cable is a female to female DB 9 null modem serial cable 2 Connect the other end of the cable to either a host system s serial communication port or a VT 100 type termina...

Страница 68: ...e Enclosure Terminal Utility menu will appear Enclosure Terminal Utility Screen 6 Select option 5 Firmware Upload by pressing the 5 key Upload Firmware Screen 7 Press the u key lower case to start the...

Страница 69: ...fecting your existing firmware any time during the transfer until it has been completed The upload does not overwrite the firmware during the upload process it writes the new code into unused EEPROM s...

Страница 70: ...ess status screen will appear At 100 the following screen will appear Update Confirmation Screen After the confirmation is complete the following screen will appear Update Status Screen 10 Verify the...

Страница 71: ...ing fans at full speed When this option is enabled the software will control the RPM of the cooling fans based on enclosure temperature parameters and its installed components For example if any one o...

Страница 72: ...t an issue and the ambient operating temperature is at or above 30 C 86 F thus ensuring that maximum available cooling is being provided Cooling Fan Module The jumpers JP1 and JP2 are by default are o...

Страница 73: ...th SAF TE processors The interface allows the user to scroll back through the buffer data or select the Transfer Capture Text to save the buffer captures to a text file SAFTE Commands Debug Screen NOT...

Страница 74: ...Chapter 4 Monitoring Systems SAFTE Commands Debug 63...

Страница 75: ...ent Symptom Reason Solution Fails to power on Power cord s not connected properly Power not available at the outlet Power switch not in the proper position Faulty power cord Faulty power supply Verify...

Страница 76: ...ed on the SCSI bus you will need to perform some fault isolation If all the drives on one bus are offline start with the daisy chain storage system Disconnect the data cable If the remaining drives re...

Страница 77: ...above to test the connectivity and operation of the Host SCSI I O card There are two Host SCSI I O cards installed in RAID configurations and you can move the cable to the second card same channel con...

Страница 78: ...ontrol and works properly in most cases with no flow control Problem Solution Not all drives connected to the controller device channels are displayed during boot or the controller hangs during displa...

Страница 79: ...re using the latest version See Upgrading Firmware in the VT 100 or AdminiStor software guides If you cannot update the firmware or if the updated firmware does not correct the problem replace the con...

Страница 80: ...e is plugged into a three hole grounded outlet verify that power to the outlet has not been interrupted This can be accomplished by testing the outlet with a known working appliance like a lamp Fan St...

Страница 81: ...each error event and recommends the action you should take Event Definition Recommended Action DRIVE DOWN An error occurred with the drive and it was downed removing it from the active array Add a spa...

Страница 82: ...SURE FAIL Enclosure specific general purpose I O triggered a failure condition Check the status of the enclosure DISK CHAN FAILED An error has occurred in communicating on the disk channel Check the c...

Страница 83: ...error recommend reassignment 11 00 Unrecovered read error 11 01 Read retries exhausted 11 02 Error too long to correct 11 03 Multiple read errors 11 04 Unrecovered read error auto reallocation failed...

Страница 84: ...Chapter 5 Troubleshooting Disk Errors 73...

Страница 85: ...es to replace individual components as well as the entire storage system enclosure Removing the Front Bezel 1 Using a Phillips screwdriver unlock the two front bezel fasteners Unlocking the Front Beze...

Страница 86: ...Chapter 6 Maintenance Removing the Front Bezel 75 2 Grasp and pull the front bezel from the enclosure Refer to the illustration below Removing the Front Bezel Reset Alarm...

Страница 87: ...JU M P E R TO D I S A B LE T E R M I N AT I O N A D D JU M P E R TO S U P P LY T E R M P O W E R J P 3 J P 2 J P 4 J P 1 A D D JU M P E R TO D I S A B LE T E R M I N AT I O N A D D JU M P E R TO S U P...

Страница 88: ...s the cooling fan module being replaced 4 Align the cooling fan module with the open fan bay and push the module into the enclosure until it completely seats The latch will reset when the module is co...

Страница 89: ...AT I O N A D D JU M P E R TO S U P P LY T E R M P O W E R J P 3 J P 2 J P 4 J P 1 A D D JU M P E R TO D I S A B LE T E R M I N AT I O N A D D JU M P E R TO S U P P LY T E R M P O W E R J P 3 J P 2 J...

Страница 90: ...wer supply by sliding it into its open bay and ensuring it seats completely and the release latch resets 6 Re connect the power cord Insert the power cord into the AC power cord module and secure it w...

Страница 91: ...V C C F IB R E H O S T IO P N 0 8 9 9 6 3 1 9 0 0 1 A W R E V 1 HOST I O OK OK 2G W I T C H C O N N E C T I O O N S P I N 1 1G 2 G P I N 2 W A H O O P I N 3 H U B FA I L O V E R P I N 4 C 0C 1_ E N B...

Страница 92: ...y sliding it into its open bay and ensuring it seats completely and the release latch resets 6 Re connect the DC power cable Insert the power cable connector into the DC power cable module It secures...

Страница 93: ...fect when removing a disk drive which is the twisting of the drive in your hand as a result of the spinning disk Allow the drive to completely spin down before removing it Do this by pulling the drive...

Страница 94: ...l 5 Install the replacement disk drive a Align the drive carrier with the rail grooves in the drive bay b Ensure that the drive seats completely The drive carrier tension clips ensure that the disk dr...

Страница 95: ...the position of the jumpers and the switch settings on the faulty card 7 Remove the new replacement SAF TE Disk I O or SCSI SAF TE Cluster card from the shipping container and inspect for obvious dama...

Страница 96: ...O DI SA BL E TE RM I N AT I O N AD D JU MP ER TO SU PP LY TE RM PO W ER J P 6 JP5 C N F G 1 C N F G 2 R A ID S P A R E 1 S P A R E 2 B A U D S E L D LY S T R T R M T S T R T JP8 AD D JU MP ER TO DI SA...

Страница 97: ...d the storage enclosure s Refer to the procedures described to power down the host computer system in your user s guide NOTE Mark or make a notation of the location of the data cables prior to disconn...

Страница 98: ...e cards being replaced 11 Re install the power supplies Refer to Replacing an AC Power Supply on page 78 12 Re install the cooling fan module 13 Reconnect the SCSI data cables and power cords cables R...

Страница 99: ...Chapter 6 Maintenance Replacing the Enclosure 88...

Страница 100: ...Chapter 6 Maintenance Replacing the Enclosure 89...

Страница 101: ...s maximum 50 60 Hz Redundant 350W 425W peak Hot swappable DC Power Requirements Power Factor Corrected Input Voltage 48 to 72 VDC Power Requirements 36 to 72 VDC Current per input 48 to 72 VDC Dimensi...

Страница 102: ...y Requirements in compliance with CAN CSA C22 2 60950 00 UL 60950 3rd Edition CB IEC 60950 Edition 3 CE Compliance EMC 89 336 EEC EMC Directive Shock Operating Non Operating 1 0 G 2 50 ms 20 0 G 2 20m...

Страница 103: ...ch SAF TE Disk I O SCSI SAF TE Cluster card and Host SCSI I O card are two VHD CI SCSI port connectors These connectors provide the input output interface from the storage enclosure bus to the host sy...

Страница 104: ...D 20 ATN 21 ATN 21 GROUND 22 GROUND 22 BSY 23 BSY 23 ACK 24 ACK 24 RST 25 RST 25 MSG 26 MSG 26 SEL 27 SEL 27 C D 28 C D 28 REQ 29 REQ 29 I O 30 I O 30 DB 8 31 DB 8 31 DB 9 32 DB 9 32 DB 10 33 DB 10 33...

Страница 105: ...52 TERMPWR 52 RESERVED 53 RESERVED 53 GROUND 54 GROUND 54 ATN 55 ATN 55 GROUND 56 GROUND 56 BSY 57 BSY 57 ACK 58 ACK 58 RST 59 RST 59 MSG 60 MSG 60 SEL 61 SEL 61 C D 62 C D 62 REQ 63 REQ 63 I O 64 I...

Страница 106: ...s the onboard firmware for monitoring and maintenance and firmware update operations SAF TE Disk I O Card SCSI SAF TE Clustering Service Port Pin Signals Null Modem Cable This cable used to connect a...

Страница 107: ...d 48VDC range damage might occur to the unit A DC power cable is included with the 48VDC Power Supplies and is used to connect to a DC power feed system NOTE Use only the DC power cables provided with...

Страница 108: ...Appendix B Port Information DC Power Supply Connector Pinout 97...

Страница 109: ...System Enclosure Model Number OmniStor 4000S to which this declaration relates is in conformity with the Title 47 of the US Code of Federal Regulations Part 15 covering Class A personal computers and...

Страница 110: ...e the user will be required to correct the interference at his own expense Rackable Systems is not responsible for any interference caused by unauthorized modifications to this equipment It is the use...

Страница 111: ...e Statement Class A Japanese Statement CE Notice Marking by the CE symbol indicates compliance of the device to directives of the European Community A Declaration of Conformity in accordance with the...

Страница 112: ...olded on tandem blade grounding type attachment plug rated 15A 250V configuration 6 15P at the other end For 230 Volt Operation Europe Use a cord set marked HAR consisting of a H05VV F cord that has a...

Страница 113: ...Ports 14 Cooling Fan Module 6 Cooling Fans 6 D Data Availability 18 DC Cable Wiring Signals 96 DC Hot Swappable Power Supplies 5 DC Power Supply 5 DC Power Supply Connector Pinout 96 Dimensions 90 Di...

Страница 114: ...ty 90 Removing the Front Bezel 74 Replacing a DC Power Supply 80 Replacing a Disk Drive 82 Replacing an AC Power Supply 78 Replacing the Cooling Fans 76 Replacing the Enclosure 86 Replacing the SAF TE...

Страница 115: ...Index U Unlocking the Front Bezel 74 Upgrades 44 Uploading Firmware 56 V VHD SCSI connectors 92 VHD CI SCSI Connectors 92 VHDCI SCSI Connectors 92 W Warning events 70 Weight 90...

Страница 116: ...105...

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