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DL4300 Appliance
Managing protected machines
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Viewing license information on a machine
You can view current license status information for the Rapid Recovery Agent software installed on a protected
machine.
1. From the Rapid Recovery Core Console, under Protected Machines , click the machine that you want to
modify.
The Summary page for the selection machine appears.
2. Click the Settings menu.
The Settings page appears, showing configuration settings for the selected machine.
3. Click the Licensing link to scroll down in the Settings page to view machine-specific licensing settings.
The Status screen appears and presents details about the product licensing.
Parent topic
Downloading and viewing the log file for a protected machine
If you encounter any errors or issues with a protected machine, you can download the machine logs to view them
or to share them with your Dell Support representative.
1. In the left navigation area of the Core Console, under the Protected Machines menu, click the arrow to
expand the context-sensitive menu for the relevant protected machine. Scroll down to More, expand that
menu, and then select
Agent Log.
The Download Agent Log page appears.
2.
On the Download Agent Log page, click
Click here to begin the download.
3. In the Opening AgentAppRecovery.log dialog box, do one of the following:
•
To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log
file, and finally click OK.
The
AgentAppRecovery.log
file opens in the selected application.
•
To save the file locally, select Save File and then click OK.
The
AgentAppRecovery.log
file saves to your Downloads folder. It can be opened using any text
editor.
Parent topic
See also:
Downloading and viewing the Core log file
Converting a protected cluster node to a protected machine
In Rapid Recovery, you can convert a protected cluster node to a protected machine so that it is still managed by
the Core, but it is no longer part of the cluster. This is helpful, for example, if you need to remove the cluster node
from the cluster but still keep it protected.
1. In the Rapid Recovery Core Console, navigate to the cluster that contains the machine you wish to convert,
and then click Protected Nodes.
2. On the Protected Nodes page, from the specific node you want to convert, click the Actions drop-down
menu and select Convert to Agent.
3. To add the machine back to the cluster, select the machine, and then on the Summary page, from the
Actions menu, select Convert to Cluster Node, and then click Yes to confirm the action.
Parent topic
Understanding custom groups
The Rapid Recovery Core Console shows a Protected Machines menu in the left navigation area. This includes
all machines or server clusters added to protection on your Rapid Recovery Core. Beneath this, other menus may
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