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Care and Maintenance
Bridging
Humidity or the wrong type of salt may create a cavity between the water and the salt. This action, known as
“bridging”, prevents the brine solution from being made, preventing the water softener from working.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank, or pour some warm water over
the salt to break up the bridge. This should always be followed by allowing the unit to use up any remaining salt, and
then thoroughly cleaning out the brine tank. Allow four hours to produce a brine solution, then manually regenerate
the softener.
Caution
Liquid brine will irritate eyes, skin, and open wounds. Gently wash exposed areas with fresh water. Keep children
away from water softener.
Product Care
To retain the attractive appearance of your new softener, clean occasionally with a mild soap solution. Do not
use abrasive cleaners, ammonia, or solvents. Never subject your softener to freezing or to temperatures above 43
degrees Celsius (110 degrees Fahrenheit).
Effective water softener maintenance is critical to ensuring your system operates efficiently. The Tier1 water
softener cleanser is packaged in a 16 ounce bottle, simply pour the entire bottle into the brine well every four
months. The cleanser will eliminate contaminants and build up that are not removed during a backwash cycle or
regeneration phase.
