Chapter 2: Troubleshooting Your Library
Working With Tickets
68
Quantum Scalar i6000 User’s Guide
Note:
If you are a CSE, see the
Scalar i2000/i6000 Maintenance
Guide
for detailed maintenance action plans, and removal
and replacement procedures.
• The
Technical Support Information
section provides a
comprehensive list of FRUs that could be involved.
• Text on the repair pages can include links to specific Online Help
pages, which appear in place of the repair page when you click
them. Navigation buttons near the top of the
Repair
tab enable you
to access Online Help pages as follows:
• The
Back
button returns you to the previously viewed page
(either a previously viewed Online Help page or the repair page).
• The
Next
button returns you to the page that you were viewing
before you clicked the
Back
button.
• The
Content
button displays a table of contents for the Online
Help system.
Viewing Tape Alerts and
Generating Media
Integrity Analysis
Reports
A drive issues a tape alert whenever there is a problem encountered by
the drive. The problem can be with the drive, library, or with the tape
cartridge. You can view tape alerts on the Media Integrity Analysis tab of
the Ticket Details dialog box. You can also access Media Integrity
Analysis via Reports on the LMC menu. See
Generating Media Integrity Analysis Reports
Note:
The
Media Integrity Analysis
feature (including viewing tape
alerts) requires an Advanced Reporting license key to use. For
You can use these reports to cross-reference tape alerts for drives and
tape cartridges over a specified period of time, in order to determine if
the problem belongs to the drive or to a specific tape cartridge.
Typically, tape alerts point to a drive problem if a specific drive exhibits
tape alerts against multiple pieces of media. Conversely, tape alerts
point to a media problem if a specific piece of media exhibits tape alerts
Содержание Scalar i6000
Страница 1: ...User s Guide Scalar i6000 6 66879 15 Rev B...
Страница 140: ...Chapter 2 Troubleshooting Your Library Accessing Online Help 122 Quantum Scalar i6000 User s Guide...
Страница 276: ...Chapter 3 Configuring Your Library Working with Towers 258 Quantum Scalar i6000 User s Guide...
Страница 290: ...Chapter 5 Advanced Reporting Viewing Cross Partition Media Moves 272 Quantum Scalar i6000 User s Guide...
Страница 344: ...Chapter 8 Encryption Key Management Using SKM 326 Quantum Scalar i6000 User s Guide...
Страница 444: ...Chapter 11 Configuring Access to StorNext 426 Quantum Scalar i6000 User s Guide...
Страница 450: ...Chapter 12 Partition Utilization Reporting 432 Quantum Scalar i6000 User s Guide...
Страница 532: ...Chapter 14 Using the Command Line Interface Command Line Interface CLI Commands 514 Quantum Scalar i6000 User s Guide...
Страница 574: ...Chapter 15 Maintaining Your Library Maintenance Actions 556 Quantum Scalar i6000 User s Guide...
Страница 706: ...Chapter 15 Maintaining Your Library Robot Tower and Power Rail Health Checks 688 Quantum Scalar i6000 User s Guide...
Страница 726: ...Chapter 16 Working With Cartridges and Barcodes Managing and Moving Media 708 Quantum Scalar i6000 User s Guide...
Страница 730: ...Appendix A Frequently Asked Questions 684 Quantum Scalar i6000 User s Guide...