Chapter 8 Troubleshooting
Drives Diagnostics
Scalar i500 User’s Guide
355
6
Do one of the following:
• If
Completed
appears in the Progress Window, the diagnostics
were performed (this does not mean that the diagnostics passed,
just that the diagnostics were performed). Click
Close
to close the
Progress Window.
• If
Failure
appears in the Progress Window, the diagnostics were
not able to be performed. Follow the instructions listed in the
Progress Window to resolve any issues that occurred during the
operation.
Drives Diagnostics
Drive diagnostics are separated into two categories:
•
Drive Tests
— Tests any tape drive and does not require you to use a
scratch tape.
•
Media Tests
— Tests only IBM tape drives and requires you to insert
a scratch tape in the top I/E station slot to perform the test.
Drive Tests
8
The Drive Tests currently include only one test, the Drive Reset
operation.
Drive Reset
8
The Drive Reset operation power cycles the tape drive while the tape
drive remains in the drive sled in the library. You may want to perform a
reset if a tape drive does not come ready or it is not behaving properly
(for example, if a tape is stuck in the drive and will not unload).
After the reset operation completes, the tape drive is rebooted and
reconfigured. This takes about 60 seconds. Wait 60 seconds before
performing further drive operations.