Scalar DLC Reference Guide
207
Figure 147
Start Repair
Field/Button
Icon
Operation
Description
CE Name
Enter
The CE name. It indicates a person assigned by GCC as
responsible for solving a problem.
Start Time
Supplied
The start time of the repair.
Service Code
Select
Do not know
means the CE cannot make a problem
determination based on the service ticket information.
Unscheduled Repair
means an unexpected repair is required.
Scheduled Repair
means a pre-arranged time has been
allocated for the repair.
Information Call
means information is being sent to GCC.
Customer Resp.
means the problem is caused or belongs to
the customer.
Preventive Maint.
means routine preventive maintenance is
scheduled.
Installation
means the ticket is generated to notify GCC about
the installation of the system.
De-Installation
means the ticket is generated to notify GCC
about a system de-installation.
EC/Field Bill
means a service call is the result of an EC/Field
build installation.
Feature Code Change
means a new feature or function is
added to the system.
Ticker AR
Enter
The AR registration number supplied by GCC support.
Start Time
Supplied
The time when the CE start the work.
OK
Click
Accept entered information.
Cancel
Click
Return to the Tickets pane, changes discarded.
Содержание Scalar Distributed Library Controller 2.7
Страница 1: ...ReferenceGuide Scalar DistributedLibraryController 2 7 ...
Страница 8: ...viii Table of Contents ...
Страница 16: ...xiv Figures ...
Страница 48: ...30 Configuration ...
Страница 94: ...76 Management GUI ...
Страница 206: ...188 Configuration Tab ...
Страница 216: ...198 Events Tab ...
Страница 272: ...254 Tools and Utilities ...
Страница 294: ...276 Application Notes ...
Страница 302: ...284 DAS Guide ...
Страница 312: ...294 SCSI Guide ...
Страница 320: ...302 ROBAR Guide ...
Страница 324: ...306 Index ...