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November 27, 2017
7021-155F
11
CASTILE FREESTANDING
3
Maintenance and Service
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer to
answer question regarding proper operation, troubleshoot-
ing and service for your appliance. Visit www.quadrafire.
com to find a dealer. We recommend annual service by a
qualified service technician.
A. Proper Shutdown Procedure
Turn thermostat all the way to the left. Appliance will go into
shutdown.
Follow the detailed instructions found in this
section for each step listed in the chart below.
B. Quick Reference Maintenance Chart
NOTICE:
These are recommendations. Clean more frequently if you encounter heavy
build-up of ash at the recommended interval or you see soot coming from the
vent.
Not properly cleaning your appliance on a regular basis will void your
warranty
.
Cleaning or Inspection
Frequency
Daily Weekly Every 2
Weeks
Monthly Yearly
Ash Pan - Burning Wood Pellets
Every 5 bags of fuel
OR
X
Ash Pan - Burning Alternate Fuels
Every 1 bag of fuel
OR
X
Ash Removal from Firebox
More frequently depending on the
fuel type or ash build-up
OR
X
Auto-Clean Inspection
More frequently depending on the
fuel type
OR
X
Blower, Combustion (Exhaust)
More frequently depending on the
fuel type
OR
X
Blower, Convection
More frequently depending on the
operating environment
OR
X
Door Latch Inspection
Prior to heating season
OR
X
Firebox - Prepare for Non-Burn Season At end of heating season
OR
X
Fire pot - Burning Softwood Pellets
Every 5 bags
OR
X
Fire pot - Burning Hardwood Pellets
Every 3 bags
OR
X
Fire pot - Burning Alternate Fuels
Every 1 bag
OR
X
Glass
When clear view of fire pot
becomes obscured
OR
X
Heat Exchanger & Drop Tube
Every 1 ton of fuel
OR
X
Hopper
Every 1 ton of fuel or when chang-
ing fuel types
OR
X
Venting System
More frequently depending on the
fuel type
OR
X
Shock and Smoke Hazard
• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you can
unplug appliance before servicing.
• Smoke spillage into room can occur if appliance is not cool
before unplugging.
• Risk of shock if appliance not unplugged before servicing
appliance.
CAUTION
This pellet appliance has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal reg
-
ulations to alter this setting or otherwise operate this pellet
appliance in a manner inconsistent with operating instructions
in this manual.