QTech QSR-3920 Series Скачать руководство пользователя страница 50 | Manualshive

Страница: 50 / 91

QTech QSR-3920 Series Скачать руководство пользователя страница 50

Installation Manual

5. Troubleshooting

50

www.qtech.ru

TROUBLESHOOTING

Troubleshooting of Configuration System

After the router is powered on and if the system is normal, the start information is displayed on
the configuration terminal. If the configuration system fails, there may be no display or messy
code on the configuration terminal.

Troubleshooting about no Display on Terminal

If there is no display information on the configuration terminal after being powered on, check
according to the following steps:

Step 1:

Check whether the power system of the router works normally

Step 2:

Check whether the indicator on the front panel of the router works normally.

Step 3:

Check whether the configuration cable is connected to Console port on the
front panel of the router.

If no problem is found in the above checks, there may be the following reasons:

1.

The serial port connected to the configuration cable is wrong (the actual selected serial port
is not consistent with the set serial port of the terminal).

2.

The setting of the configuration terminal parameters is wrong (the parameter requirement:
set the baud rate as 9600, data bit as 8, parity check as none, stop bit as 1, traffic control as
none, and select the terminal emulation as VT100). For details, refer to

4.1.2 Set PC

HyperTerminal Parameters

.

3.

There is something wrong with the configuration cable and you can try to change the
configuration cable.

Troubleshooting about Messy Code on Terminal

If messy code is displayed on the configuration terminal, maybe the setting of the configuration
terminal parameters is wrong (set the baud rate as 9600, data bit as 8, parity check as none, stop
bit as 1, traffic control as none, and select the terminal emulation as VT100), and please check
correspondingly. For details, refer to

4.1.2 Set PC HyperTerminal Parameters

Troubleshooting about Fan

There is a fan status indicator on the panel of the QSR-3920 series router, which indicates the
work status of the fan. The meaning of the indicator is shown in the following table.

Table 5-1 Meanings of fan indicator on the panel of the fan module of QSR-3920

Indicator Name

Indicator Color

Status

FAN

Green

on: indicates that the fan
works normally.

«
...
48
49
50
51
52
...
»

Содержание QSR-3920 Series

Страница 1: ...INSTALLATION MANUAL www qtech ru QSR 3920 Series Router Installation Manual QSR 3920 08...

Страница 2: ...l under no circumstance be responsible for any accident negligence breach of contract defamation and infringement of copyright or intellectual property right incurred by using the related content of t...

Страница 3: ...ble to the product versions as below Product name Product Version QSR 3920 series router QSR 3920 08 V1 Target Users The major target users of this Manual are Hardware Installation Engineer Debugging...

Страница 4: ...race Options in the brace are compulsory Bracket Options in the bracket are optional Angle bracket Information in the angle bracket is not displayed Square bracket Contents in the square bracket need...

Страница 5: ...e available for reference Technical Support Technical support hotline 7 495 797 33 11 555 Email feedback support qtech ru Revision History The Revision History is the summary of all manual updates The...

Страница 6: ...ATIONS 15 Check Router Running Environment 15 Safety Precautions 15 General Safety 15 Electrical Safety 15 Static Safety 16 Laser Safety 17 Installation Tools Instruments and Equipment 17 Open Package...

Страница 7: ...e Version Information of Router 44 View Power Module Status Information 45 View System Environment Temperature Information 47 View Fan Status Information 47 View Swappable Optical Module Information 4...

Страница 8: ...www qtech ru De dust the Fan Module 61 De dust the Board Card 61 De dust Optical Interface and Pigtail Connector 62 APPENDIX A 1...

Страница 9: ...r to Appendix A2 Specifications of 3ESP interface card for specific specifications MX9 interface card including QSR MX9 M 4GET QSR MX9 M 4GEF and other interface cards Refer to Appendix A7 Specificati...

Страница 10: ...QSR 3920 08 supports three types of 3ESP cards QSR M 3920 3ESP3 QSR M 3920 3ESP5 and QSR M 3920 3ESP10 The appearance of QSR M 3920 3ESP5 card is as follows Figure 1 3 QSR M 3920 3ESP5 appearance 1 S...

Страница 11: ...4 USB port 5 Card status indicator 6 Reset function button 7 Screw 8 Circuit board component area Introduction to M 3920 Interface Sub Card The M 3920 sub card slot of QSR 3920 router supports inserti...

Страница 12: ...uit board component area 2 Screw 3 Service port 4 Port indicator Introduction to Power Module QSR 3920 08 only supports the AC power module QSR 3920 08 supports 1 1 redundant backup of two AC powers T...

Страница 13: ...tlet 4 Handle 5 Power switch 6 AC power socket 7 Installation hole of cable anti stripping strap Air Passage of QSR 3920 Series Router The air flow direction of QSR 3920 series router chassis is left...

Страница 14: ...which supports hot swap Each QSR 3920 08 has one fan slot which should be installed with one fan module QSR M 3920 FAN to ensure the normal operation of the system The schematic of the fan module is...

Страница 15: ...For details refer to Appendix C1 Environment Requirement The good grounding is the basis of the router running and the important guarantee conditions of preventing lightning and resisting interference...

Страница 16: ...d and do not touch the components or printed circuit For the security please check the resistance of the anti static wrists The resistance between the body and the ground should be 1 10 megohms The us...

Страница 17: ...ble termianl a common PC or a laptop Multimeter Open Package and Inspection QSR 3920 series router adopts the carton packaging The package comprises the carton plastic bags protection EPE and other pa...

Страница 18: ...y of the cabinet and ensure that there is no obstacle inside and around the cabinet affecting the router installation 1U is 44 45mm Here U is short for Rack Unit Install Slide to Cabinet The slide sup...

Страница 19: ...eight and enough margin is reserved 1U margin is recommended To ensure the stability of the cabinet try to place a heavy and high router below the cabinet Step 2 Install the slide on the two sides res...

Страница 20: ...paring with the installation hole position on the router hanging ears Figure 3 2 Install floating nuts 1 Installation locating plate of floating nut 2 Load bearing tray 3 Cabinet square hole column St...

Страница 21: ...the square hole bar in the front of the cabinet The slide tray bears the weight The router is installed to the standard cabinet as shown in the following figure Figure 3 4 Install the router to the st...

Страница 22: ...ack Figure 3 5 Install the router to the cabinet The hanging ear does not bear the weight Do not bear the router only using a hanging ear without installing the slide tray Check the Installation After...

Страница 23: ...the ground cable are as follows Step 1 Remove the ground screw on the chassis of the router Step 2 Bind the wiring terminal of the ground cable carried by the router to the ground screw of the chassi...

Страница 24: ...Install USIM Card The diagram of the USIM card is as follows Figure 3 7 USIM card The specific position of USIM slot of QSR MX9 M 4G LTE interface sub card on board card is as follows Figure 3 8 USIM...

Страница 25: ...of the inserted USIM card After the buckle is leveled push it horizontally in the direction of lock arrow to make the buckle move about 2mm Figure 3 11 Press down the buckle Figure 3 12 Push the buckl...

Страница 26: ...USIM card The metal side of the USIM card is downward Install 4G Antenna The diagram of the 4G antenna Figure 3 13 4G antenna When installing the 4G antenna operate according to the following steps St...

Страница 27: ...nstallation of 4G antenna The default configuration of 4G antenna can be used or the ceiling antenna can be used with a 15m long feeder Some 4G interface sub cards use dual antennas which are similar...

Страница 28: ...er reasons on the power transmission line When a SPD is used the AC power first enters the SPD and then enters the router Figure 3 19 The power SPD 1 Socket Connects the router power 2 Normal work ind...

Страница 29: ...hether the voltage between the naught wire and the PE is less than 5 V and whether the voltage between the live wire and the PE is about 220V If no it indicates that the live wire and the naught wire...

Страница 30: ...and maintenance instruction of the surge protector Refer to the specifications carefully in the actual installation Avoid the installation direction of the port lightning protector is connected rever...

Страница 31: ...ns Considering the lightening protection requirement of the router it is recommended that the AC power reaches the better lightening protection effect via the external lightening equipment when bringi...

Страница 32: ...able Step 4 Insert the input plug of the power cable into the power strip Check after Installation Before checking whether the installation is correct please confirm that the power is turned off avoid...

Страница 33: ...ding to the following steps Step 1 Prepare one PC or laptop Confirm that the PC or laptop has the RS 232 serial interface Step 2 After confirming that any one of the router or PC or laptop is powered...

Страница 34: ...first remove the RJ 45 connector of the configuration cable and then remove the DB 9 side of the configuration cable Set PC HyperTerminal Parameters The following takes running Windows XP HyperTermina...

Страница 35: ...3 Location information interface Step 2 Display the following Telephone and Modem interface and click OK Figure 4 4 The Telephone and Modem interface Step 3 Display the following Connection Descripti...

Страница 36: ...following Connect to interface select the serial interface used by the connection in the Connect using and click OK Figure 4 6 Connect to interface Step 5 Display the following COM1 Properties interfa...

Страница 37: ...e 4 7 com Properties interface Step 6 Display the following test HyperTerminal interface and click Properties Figure 4 8 test HyperTerminal interface Step 7 Display the following test properties inter...

Страница 38: ...ort displays the print information The setting of the HyperTerminal is complete Figure 4 10 test Hyperterminal interface after setting Power on and Start Check before Power on Check the router before...

Страница 39: ...r is powered on and started the configuration terminal will display some basic manufacturing information of the router such as Operating System Software QSR 3920 08 V1 system image file flash0 flash r...

Страница 40: ...bootloader loading or IOS loading state flash frequency 5Hz on the status before IOS loading and after bootloader starts successfully Slowly flash IOS loaded successfully frequency 0 5Hz off not power...

Страница 41: ...as follows When installing the SFP module do not use the hands to touch the gold finger of the SFP module directly The TX wire should be connected to the RX wire of the peer router the RX wire should...

Страница 42: ...al interfaces please do not unplug the dust plug on the optical interface of the router It is recommended not to insert the SFP module with the fiber into the interface slot directly Please install af...

Страница 43: ...ing the dust free paper with the anhydrous alcohol Figure 4 15 Remove the optical dust cap Step 3 Remove the dust cap of the SFP module Figure 4 16 Remove the dust cap of the SFP module Step 4 Insert...

Страница 44: ...erence Actual information will prevail View Software and Hardware Version Information of Router You can use the show version command to view the software and hardware version information of QSR 3920 s...

Страница 45: ...n Hardware version number support the hot swap MPU CPLD Version Hardware CPLD version information Software Version Software version number Software Image File Software mirror file name View Power Modu...

Страница 46: ...scription The power description information provided by the device supplier example NULL indicates that the description is empty Serial No The serial number of the power provided by the device supplie...

Страница 47: ...r show environment Display as follows Mpu CPU temperature is 42 C Mpu switch temperature is 33 C Mpu inlet air temperature is 21 C View Fan Status Information You can use the show system fan command t...

Страница 48: ...You can use the show optical all command to view the work parameters of all optical modules used on QSR 3920 series router Command router show optical all Display as follows Name VendorName LaserWaveL...

Страница 49: ...ting the DDMI function Voltage V The work voltage of the optical module only for the optical module supporting the DDMI function TxPower dBm The sending power of the optical module only for the optica...

Страница 50: ...he terminal 2 The setting of the configuration terminal parameters is wrong the parameter requirement set the baud rate as 9600 data bit as 8 parity check as none stop bit as 1 traffic control as none...

Страница 51: ...panel of the router is off it indicates that the power module of the device is faulty Troubleshoot the faults according to the following steps Step 1 Check and ensure that the power supply system con...

Страница 52: ...ult problem 6 Simple introduction of the taken troubleshooting steps You can contact the customer service via the customer service hotline and you can also search for help via the website or email Cus...

Страница 53: ...itch is set to the off state Step 3 Unplug the power cable from the AC power module When moving the power module please hold the bottom of the module parts by hand and do not carry the module handle T...

Страница 54: ...the limit buckle does not fall off from the chassis As shown in the figure below Figure 6 2 Insert the power module 3ESP Card Step 1 Wear an antistatic wrist and use a cross screwdriver to unscrew the...

Страница 55: ...oth sides of the 3ESP card to be installed outwards then hold the board with both hands and insert it smoothly along the slot guide rail Figure 6 6 Insert 3ESP 1 Step 5 Close the puller inward so that...

Страница 56: ...Only QSR LX9 M 24GETS board card on QSR 3920 router has the hot swap button The following describes the method of replacing the interface card when the router is powered on the method of replacing the...

Страница 57: ...ard Step 6 Tighten the screws on the interface card with a cross screwdriver to fix the interface card Change Fan Module Do not touch any exposed wires terminals and dangerous voltage marks in the pro...

Страница 58: ...dule is as follows Figure 6 11 Uninstall the fan module Step 3 Insert the fan module to be installed smoothly into the fan module slot along the slot guide so that the fan module is in close contact w...

Страница 59: ...or packaging box as shown in the following figure Figure 6 14 Install the dust cap of the SFP module Step 4 Up turn the handle of the installed SFP module to the vertical position to lock the buckle a...

Страница 60: ...ule with the fiber into the slot directly Please first pull out the fiber and then install De dust the Router This section describes how to de dust the QSR 3920 series router The de dusting mainly ref...

Страница 61: ...e operation please prepare the standby fan module in advance and install the standby fan module in time after removing the fan module in the working state of the device to ensure the normal operation...

Страница 62: ...ed board card There are many methods to de dust the board card However the overall principle is that the physical and electrical specifications of the board card cannot be damaged When using a vacuum...

Страница 63: ...eyes On the other hand the dustproof function is available to avoid the loss of the optical interface contaminated with dust or pigtail connector being increased Before de dusting the optical interfa...

Страница 64: ...with boards it is recommended to configure N 1 power redundancy backup 442mm x 365mm x 88 6mm W D H Appendix Table A 2 The weight of the frame board card Model Weight kg QSR 3920 08 8 58 kg including...

Страница 65: ...M 4G LTES V1 0 18kg QSR MX9 M 4G LTE V1 0 18kg QSR MX9 M 4G LTE A V1 0 18kg Appendix Table A 3 The power consumption of the board card Model Power Consumption W QSR M 3920 3ESP3 31W QSR M 3920 3ESP5 5...

Страница 66: ...g QSR 3920 08 has and can only be configured with one A2 1 QSR M 3920 3ESP3 The diagram of the QSR M 3920 3ESP3 panel Appendix Figure A 1 QSR M 3920 3ESP3 panel QSR M 3920 3ESP3 supports 2COMBO 1GEF o...

Страница 67: ...SR M 3920 3ESP5 panel QSR M 3920 3ESP5 supports 16GET 8GEF only used for QSR 3920 08 V1 The meanings of the QSR M 3920 3ESP5 indicators are as follows Appendix Table A 5 The meanings of the QSR M 3920...

Страница 68: ...P10 indicators are as follows Appendix TableA 6 The meanings of the QSR M 3920 3ESP10 indicators Name Indicator Color Status Description ID Green Flashing device selected Off device not selected STA G...

Страница 69: ...swap button 0 23 10 100 1000M Ethernet port The meanings of the indicators on QSR LX9 M 24GETS interface daughter card are described as follows Appendix Table A 8 The meanings of the indicators on QSR...

Страница 70: ...panel QSR 3920 MIFC interfaces are described as follows Appendix Table A 9 QSR 3920 MIFC interfaces Interface Name Description DC0 Network management interface one RJ45 interface 10M 100M 1000M Ether...

Страница 71: ...state 5Hz PWR Green On at least one power module of the whole device is in place and working normally Off the power module of the whole device has an alarm USB Green Off no U disk inserted On with U d...

Страница 72: ...nt part to ensure the normal operation of the device system which provides air flow for system cooling It is composed of fan frame fan fan controller etc The diagram of the QSR M 3920 FAN panel Append...

Страница 73: ...dule panel is as follows Appendix Figure A 7 QSR M 3920 PWR AC power module panel The meanings of the indicators on the QSR M 3920 PWR AC power module are as follows Appendix Table A 12 The indicators...

Страница 74: ...put voltage range 100V AC 240V AC 50Hz 60Hz Output voltage 12V Rated output power 250W B Specifications of General Interfaces B1 10GBase SR LR ER SFP Optical Interface Attributes Appendix Table B 1 10...

Страница 75: ...Work mode 10Mbps 100Mbps 1000Mbps Half duplex full duplex auto negotiation Maximum transmission distance 100m Connection cable Straight through network cable C1212 1002 Cross network cable C1212 1003...

Страница 76: ...butes Appendix Table B 5 CONSOLE Port attributes Attribute Description Interface standards Asynchronous EIA TIA 232 Connector type RJ45 Baud Rate 2400bps 4800 9600 19200 38400 115200bps Default value...

Страница 77: ...long time high temperature affects the router life and speeds up the aging of insulation materials When the router enters the high temperature environment from the low temperature environment and if...

Страница 78: ...ich harms the circuits on the router C1 3 Cleanliness Requirements Dust is harmful for the router operation Dust causes electrostatic absorption which makes the poor contact of metal connectors Electr...

Страница 79: ...ines and output lines Therefore pay attention to the following items Take valid anti grid disturbance measures for the power system The working place of the router had better not be used with the grou...

Страница 80: ...der the work current and faulty current of the router Ensure that the independent router has the independent AC power distribution protection device The configuration protection switch should be large...

Страница 81: ...case the communication load requires uninterruptible or transient free AC the UPS or inverter power supply system shall be used In the case of abnormity of the mains supply the telecommunication burea...

Страница 82: ...protection and grounding share a group of ground body 2 Protection ground shall be done for the metal parts of the router that normally is not energized 3 Ground cables shall be guaranteed to have go...

Страница 83: ...e Appendix Table D 3 Grounding specifications for communication power S N Description 1 The AC power supply system of telecommunications rooms shall adopt the TN S power supply mode 2 The entrance for...

Страница 84: ...cable enters indoors a signal lightning arrester should be added to the corresponding interface of the router with the PGND cable of the signal lightning arrester as short as possible 3 The outer con...

Страница 85: ...of the router The Ethernet cable is the interconnection line of the indoor signal and should not be led aerially outdoors The general requirements for the wiring of the indoor cables The cable install...

Страница 86: ...oles of different chassis to the user terminal or cascading router Precautions for Using Fiber When using the fiber to connect the network router first confirm whether the type of the optical connecto...

Страница 87: ...permitted maximum tensile force and crush force of the fiber are as shown in the following table Appendix Table D 6 Permitted force of the fiber Force Time Tensile Force N Crush Force N 100mm Short t...

Страница 88: ...tructure should ensure the equipotential connection For the equipotential connection of the interconnected routers refer to the following figure After connection use the multimeter to measure whether...

Страница 89: ...he cable is the crimping RJ 45 crystal plug and the other side is a DB9 hole The view of the console cable is shown in the following figure Appendix figure E 1 Console cable The connection relationshi...

Страница 90: ...ting difference cable pairs Appendix Table E 2 Connection table of the GE Ethernet RJ45 interface cable RJ 45 Signal Direction RJ 45 1 TD0 1 2 TD0 2 3 TD1 3 6 TD1 6 4 TD2 4 5 TD2 5 7 TD3 7 8 TD3 8 F E...

Страница 91: ...ng conditions in the environmental protection use period the environmental substances or elements contained in the product do not leak or mutate The environmental protection use period of the Li batte...

Отзывы:

Нет отзывов