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WARRANTY
GENERAL PROVISIONS
- The warranty described below is provided by MTECH, Inc.
(hereinafter “MTECH”) to the original purchaser (hereinafter “Purchaser”) of new QTAC
fire suppression products (hereinafter “Product”) purchased from MTECH. Under this
warranty, MTECH will repair or replace, at its option, any covered part which is found to
be defective in material or workmanship during the applicable warranty term. Purchaser
shall provide MTECH with prompt written notice of the defect and allow reasonable time
for replacement or repair. Warranty services must be performed by MTECH, or an
MTECH designee, which will use only new or remanufactured parts or components
furnished by MTECH. Purchaser will be responsible for any service call and/or
transportation of Product to and from MTECH, or MTECH’s designee, for any premium
charged for overtime labor requested by Purchaser, and for any service and/or
maintenance not directly related to any defect covered under the warranties below.
WHAT IS WARRANTED
- All parts of any Product are warranted for a period of 12
months, with the warranty term beginning on the date Product is delivered to Purchaser.
Note that some components may carry a manufacturer’s warranty – see the appropriate
component documentation for details. Warranty statements required by law covering
engine emission-related parts and components are found in the documentation
delivered with the Product.
WHAT IS NOT WARRANTED – MTECH IS NOT RESPONSIBLE FOR THE
FOLLOWING
: (1) Used Products, (2) Any Product that has been altered or modified in
ways not approved by MTECH, (3) Any Product that is used in conjunction with non-
QTAC approved devices or equipment to perform tasks, (4) Any Product that is
mounted or secured in ways not approved by MTECH, (5) The vehicle or device used to
transport or house the Product, (6) Depreciation or damage caused by normal wear,
lack of reasonable and proper maintenance, failure to follow operating instructions,
misuse, lack of proper protection during storage, or accident, (7) Normal maintenance
parts, lubricants, and service, (8) Exposure of Product to non-approved contents and
