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QuTS hero Installation

Method

Description

Requirements

Qfinder Pro installation
(Recommended)

If the NAS is connected to your
local area network, you can do the
following:

• Locate the NAS using Qfinder

Pro.

• Complete the steps in the

Smart Installation Guide
wizard.

• Computer

• Network cable

• Qfinder Pro installer

Cloud installation

If the NAS is connected to the
internet, you can do the following:

• Scan the QR code on the

NAS.

• Specify the Cloud Key.

• Log into your myQNAPcloud

account.

• Use myQNAPcloud Link to

remotely access your NAS.

• Complete the steps in the

Smart Installation Guide
wizard.

• Computer or mobile device

• myQNAPcloud account

• Cloud Key

Installing QuTS hero Using Qfinder Pro

Warning

Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.

Note

You can revert to QTS operating system anytime. For details, see QuTS hero user guide.

Power on the device.

Connect the device to your local area network.

Run Qfinder Pro on a computer that is connected to the same local area network.

Note

To download Qfinder Pro, go to

https://www.qnap.com/utilities

Locate the NAS in the list and then double-click the name or IP address.
The

Smart Installation Guide

opens in the default web browser.

Click

Start Smart Installation Guide

The

Install Firmware

window appears.

Install firmware using any of the following methods:

TVS-hx88X User Guide

Installation and Configuration

Содержание TVS-h 88X Series

Страница 1: ...TVS hx88X TVS h1288X TVS h1688X User Guide Document Version 1 19 11 2020...

Страница 2: ...ng Memory Modules 42 Replacing CPU Fans 47 Installing Expansion Units 53 QuTS hero Installation 58 Installing QuTS hero Using Qfinder Pro 58 Installing QuTS hero Using the Cloud Key 60 4 Basic Operati...

Страница 3: ...e NAS 75 Hot swapping Failed Drives 75 Recovering Unintentionally Removed Healthy Drives 76 Support and Other Resources 76 7 Glossary Cloud Key 77 myQNAPcloud Link 77 myQNAPcloud 77 QNAP ID 77 Qfinder...

Страница 4: ...ems This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document C...

Страница 5: ...ns Warning If your QNAP product has hardware defects return the product to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedur...

Страница 6: ...Gbps 12 x 3 5 inch SATA 6 Gbps 4 x 2 5 inch SATA 6 Gbps Note The drives are backward compatible with 3 Gbps Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk dri...

Страница 7: ...ts 1 x 3 5 mm dynamic microphone jacks 1 x speaker 1 x 3 5 mm line out jack Note You cannot use speakers and line out jacks simultaneously Interface Display panel Monochrome backlit LCD display Button...

Страница 8: ...For the list of compatible expansion cards go to https www qnap com compatibility Package Contents Item Quantity TVS h1288X or TVS h1688X NAS 1 Power cord 1 Ethernet cable 1 x Cat 6A Drive tray keys 2...

Страница 9: ...e A port 3 Select button 8 Drive LEDs 4 M 2 LEDs 9 SSD LEDs 5 Power button TVS h1688X No Component No Component 1 Enter button 6 USB One Touch Copy button 2 Select button 7 USB 3 2 Gen 2 10Gbps Type A...

Страница 10: ...mm line out jack 8 2 5 Gigabit Ethernet activity LEDs 14 3 5 mm dynamic microphone jack 3 USB 3 2 Gen 2 10Gbps Type A ports 9 2 5 Gigabit Ethernet speed LEDs 15 COM port Note This port is for engineer...

Страница 11: ...This slot comes preinstalled with a NIC 7 Speaker 13 2 5 Gigabit Ethernet speed LEDs 2 3 5 mm dynamic microphone jack 8 Kensington security slot 14 USB 3 2 Gen 2 10Gbps Type C ports 3 USB 3 2 Gen 2 10...

Страница 12: ...switch 11 HDMI 1 4b port 17 PCIe 3 0 x4 slot 2 Note Only the PCIe 3 0 x4 slot supports the QNAP QXP T32P Thunderbolt 3 expansion card 6 Power port 12 2 5 Gigabit Ethernet activity LEDs Left Panel TVS...

Страница 13: ...TVS h1688X No Component No Component 1 PCIe 3 0 x8 slot Note This slot comes preinstalled with a NIC Right Panel TVS h1288X TVS hx88X User Guide Product Overview 12...

Страница 14: ...3 Memory slot 1 7 PCIe 3 0 x4 slot 3 4 Memory slot 2 8 PCIe 3 0 x4 slot 2 TVS h1688X No Component No Component 1 M 2 SSD slot 1 5 Memory slot 3 2 M 2 SSD slot 2 6 Memory slot 4 3 Memory slot 1 7 PCIe...

Страница 15: ...ions General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and...

Страница 16: ...tial battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of used batteries properly according to local regulat...

Страница 17: ...he drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch or Solid State Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives on 2 5 inch...

Страница 18: ...5 inch hard drives and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD proced...

Страница 19: ...ote The preinstalled drive trays come unlocked Important Ensure the drive tray keys are stored in a safe place 3 Install a drive on the tray a Remove the fastening panels from the sides of the drive t...

Страница 20: ...es on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive to the tray d Attach the screws to lock the drive to the tray TVS hx88X...

Страница 21: ...ng screws provides futher security and stability for the drives 4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Lock the tray TVS hx88X User Guide Installation and Conf...

Страница 22: ...tic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body par...

Страница 23: ...ut Note The preinstalled drive trays come unlocked Important Ensure the drive tray keys are stored in a safe place 3 Install a drive on the tray a Remove the right fastening panel from the drive tray...

Страница 24: ...he holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TVS hx88X User...

Страница 25: ...5 inch Drive Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a...

Страница 26: ...TVS h1288X TVS h1688X b Pull the handle to release the tray c Pull the tray out TVS hx88X User Guide Installation and Configuration 25...

Страница 27: ...ocked Important Ensure the drive tray keys are stored in a safe place 3 Install a drive on the tray a Align the SATA connector on the drive with the opening at the end of the tray b Place the drive on...

Страница 28: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle TVS h1288X TVS hx88X User Guide Installation and Configuration 27...

Страница 29: ...TVS h1688X c Lock the tray TVS h1288X TVS hx88X User Guide Installation and Configuration 28...

Страница 30: ...tes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving c...

Страница 31: ...nnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Re...

Страница 32: ...stall a heatsink on the M 2 SSD a Locate the controller on the M 2 SSD Note The controller location varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation...

Страница 33: ...c Install the heatsink on the controller 7 Install the M 2 SSD a Optional To install the M 2 22110 move the pushpin TVS hx88X User Guide Installation and Configuration 32...

Страница 34: ...M 2 22110 b Pull out the pushpin TVS hx88X User Guide Installation and Configuration 33...

Страница 35: ...M 2 2280 c Insert the M 2 SSD into the slot d Insert the pushpin to secure the drive TVS hx88X User Guide Installation and Configuration 34...

Страница 36: ...odule with the hole on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place c Attach the screws d Connect the fan cable to the right...

Страница 37: ...er on the device b Slide the cover forward c Tighten the screws 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the device TVS hx88X User...

Страница 38: ...amage to components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the s...

Страница 39: ...ures the cover to the chassis b Hold the card by the edges c Carefully pull the card out of the slot 7 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover a...

Страница 40: ...hase a bracket kit and replace the original bracket with a half height bracket For details go to https shop qnap com a Remove all screws of the existing bracket b Carefully pull the bracket away from...

Страница 41: ...that the bracket does not move 9 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw PCIe 3 0 x8 TVS hx88X User Guide Installation and Configura...

Страница 42: ...ch the PCIe power connector to the expansion card Note Larger expansion cards may require you to attach the PCIe power connector before inserting the card into the slot The PCIe power connector can on...

Страница 43: ...ends installing modules in pairs Ensure that each pair uses identical modules Always install a single module in slot 1 For details on slot numbering see Right Panel Module Pair Slot Number First pair...

Страница 44: ...ord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Place the device on...

Страница 45: ...g module a Push the retention clips outward simultaneously to release the module b Verify that the module has tilted upward and is completely released from the slot Warning Attempting to remove a modu...

Страница 46: ...nd the module 8 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully...

Страница 47: ...the chassis below the M 2 SSD slot b Push the fan module toward the system board until the clip locks the fan module into place c Attach the screw that secures the fan module to the chassis d Connect...

Страница 48: ...e in its normal upright position 11 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws Replacing CPU Fans Warning TVS hx88X User Guide Installation an...

Страница 49: ...g components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cove...

Страница 50: ...fan module to the chassis c Press the clip and then pull the fan module away fom the system board 6 Remove an existing fan a Remove the screws that secure the fan to the fan chassis TVS hx88X User Gui...

Страница 51: ...from the fan chassis 7 Install a new fan in the same location a Position the fan chassis so that the cable clips face upward b Align the holes on the fan with those on the fan chassis c Attach the scr...

Страница 52: ...gn the protruding part of the fan module with the hole on the chassis below the M 2 SSD slot b Push the fan module toward the system board until the clip locks the fan module into place c Attach the s...

Страница 53: ...Connect the fan cable to the system board 9 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TVS hx88X User Guide Installation and Configuration 52...

Страница 54: ...s and the maximum number of applicable expansion units go to http www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories TL D400S Uses a SAS 6 Gbps SFF 8088 inte...

Страница 55: ...pansion card SFF 8644 mini SAS cable RAIL B02 TR 002 Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable TR 004 Uses a...

Страница 56: ...the NAS a Log on to QuTS hero as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting SATA Expansion Units To connect the device t...

Страница 57: ...ecting SAS Expansion Units To use SAS expansion units an SAS 12G2E storage expansion card must be installed on the NAS and connected to the expansion units using mini SAS SFF 8644 cables You can purch...

Страница 58: ...at the expansion units are recognized by the device a Log on to QuTS hero as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed TVS hx88X Us...

Страница 59: ...device myQNAPcloud account Cloud Key Installing QuTS hero Using Qfinder Pro Warning Installing QuTS hero deletes all data on the drives Back up your data before proceeding Note You can revert to QTS...

Страница 60: ...aracters The password supports all ASCII characters 8 Click Next 9 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Un...

Страница 61: ...the uninitialized QNAP NAS devices on the local network 4 Locate the NAS in the list and then click Initialize Note If your NAS is not listed follow the instructions on the web page to specify the Cl...

Страница 62: ...Click Open Starts firmware installation Skip Click Skip Skips firmware installation 11 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to...

Страница 63: ...drive before installing QuTS hero 21 Click Confirm QuTS hero is installed 22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configurations and settin...

Страница 64: ...or example if the MAC address of adapter 1 is 11 22 33 44 55 66 then the admin password will be 112233445566 Tip You can find the MAC address of adapter 1 using Qfinder Pro A label attached to the dev...

Страница 65: ...el Buttons Button Usage Enter Display a configuration screen Move to the next item on the configuration screen Select Move to the next item on a menu Modify a value on a configuration screen Viewing T...

Страница 66: ...iewing Drive Information The LCD panel can display the temperature and capacity of each drive installed in the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press...

Страница 67: ...displays the CPU and system temperature 5 Press and hold Select The panel displays the system fan speed Powering Off the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero versi...

Страница 68: ...n Select Change a number in the New Password and Verify Password screens 7 Press Enter The NAS saves the password LCD Error Messages System Message Description Sys Fan Failed System fan has failed Sys...

Страница 69: ...n the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of...

Страница 70: ...each its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two me...

Страница 71: ...hes orange The device is being accessed from the network Off There is no network connection M 2 SSD Flashes red The drive is being located Red A drive read write error has occurred Flashes green The d...

Страница 72: ...pacity A storage pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The USB device is being removed USB one touch copy button...

Страница 73: ...and QuTS hero NAS is not supported Warning Migrating drives between QTS NAS and QuTS hero NAS can cause data corruption The destination NAS must have sufficient free drive bays to accommodate all the...

Страница 74: ...rated Warning QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications...

Страница 75: ...tall source NAS drives onto the destination NAS drive trays b Insert the drive trays into the destination NAS 4 Power on the destination NAS 5 Log on to QuTS hero as an administrator on the destinatio...

Страница 76: ...AID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail...

Страница 77: ...6 Yes 4 2 RAID 10 No 4 Must be an even number One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Triple Mirror Yes...

Страница 78: ...ings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QN...

Страница 79: ...QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclai...

Страница 80: ...his version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of...

Страница 81: ...he work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form...

Страница 82: ...not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit...

Страница 83: ...urs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is charact...

Страница 84: ...overed work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent...

Страница 85: ...uch an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available fo...

Страница 86: ...ublished by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptanc...

Страница 87: ...harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or t...

Страница 88: ...1364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TVS hx88X User Guide Notic...

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