Print Quality
Problems
QMS magicolor CX User's Guide
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6
Send an end-of-job in case a previous job lacked this com-
mand.
Print Quality Problems
Generally Poor Print Quality
n
Make sure the printer is set for the type of media (paper, transpar-
ency film, or thick stock) you are printing on: use the Media key
on the printer's control panel to tell the printer whether paper or
transparencies have been loaded in the currently selected cas-
sette. See chapter 1, “Printer Configuration,” in the reference
guide for information on using the control panel.
n
Make sure the media is in good shape and meets all the specifi-
cations in chapter 2, “Printing.”
n
Remove the toner cartridges and shake them horizontally. Toner
can settle, and this procedure redistributes the toner. Reinstall the
cartridges in the printer and try to print again.
Specific Print Quality Problems
The following section addresses specific print quality problems. Try
the solutions in the sequence given. If these do not solve the problem,
place a service call.
n
600 dpi Jobs Print at 300 dpi
Make sure the printer is configured for 600 dpi. See chapter 1,
“Printer Configuration,” in the reference guide, for information.
Make sure you have enough RAM installed for the job you are try-
ing to print. See “Changing Print Resolution” in chapter 2, “Print-
ing,” for a chart showing RAM requirements for different page
sizes and numbers of colors.
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