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 5

Several sources of help and information are available, depending on the type of help 
you need.

# (0

Your local vendor (the one from whom you bought the printer) may be best equipped 
to help you. Your vendor has specially trained service technicians available to answer 
questions, and the equipment to analyze your printer problems.

# ! 0

Often, “printing” problems have more to do with the application being used than with 
the printer. In this case, the application manufacturer is the best source of help.

(1!/

Q-FAX, a QMS information retrieval service, provides application notes, technical sup-
port notes on common printing problems, and information about printer specifications, 
options, accessories, consumables, and prices. 

In the United States and Canada, call (800) 633-7213 to reach Q-FAX. In all other 
countries, call (334) 633-3850. Have your fax number handy when you call (or place 
the call from your fax machine's handset).

You can choose to have either a directory (a list of currently available documents) or a 
specific document sent to you. The first time you call, request the directory (press 2 on 
your phone or fax keypad when prompted). Then call back to request specific docu-
ments. You can order up to three documents per call.

'

The QMS server provides access to technical reports, new product announcements, a 
trade show schedule, and other general information about QMS.

If you have access to the World Wide Web, you can view the QMS home page at http:/
/www.qms.com/. The Q
MS ftp resource is ftp.qms.com.

Содержание 3260

Страница 1: ......

Страница 2: ...acintosh TrueType Apple Computer Inc VINES Banyan Centronics Centronics Color Solutions ColorBlind Color Solutions DEC DECnet LN03 LN03 Plus VMS Digital Equipment Corporation PhoneNET Farallon Computi...

Страница 3: ...out the Documentation 1 3 Standard Product Documentation 1 3 Related Documentation 1 5 Manuals on the CD ROMs 1 5 About This Manual 1 8 Typographic Conventions 1 8 What s Next 1 9 Introduction 2 2 Fin...

Страница 4: ...s Next 2 10 Overview 3 2 Making a Parallel Connection 3 2 What You Need for a Parallel Connection 3 2 Making the Connection 3 3 Making a Serial Connection 3 4 What You Need for a Serial Connection 3 4...

Страница 5: ...Options 4 6 Changing Character Information 4 8 Saving Configuration Changes 4 11 Canceling Configuration Changes 4 12 Menu Flowcharts 4 13 Menu Chart Conventions 4 13 Operator Control Menu 4 14 Admini...

Страница 6: ...ications 5 5 Printer Problem Checklist 5 5 Placing a Service Call 5 7 Sources of Support A 2 Your QMS Vendor A 2 Your Application Vendor A 2 Q FAX A 2 Internet A 2 QMS Customer Response Center CRC A 3...

Страница 7: ...About the Printer on page 1 2 About the Documentation on page 1 3 What s Next on page 1 9...

Страница 8: ...lar image file formats bi level CCITT Group 3 and 4 compressed TIFF CALS Raster Postscript Level 2 CCITT and QMS high perfor mance CCITT Group 3 and 4 emulations 32 MB RAM upgradable to 384 MB 300x300...

Страница 9: ...ng and explains the control panel Note This manual is also in Adobe Acrobat PDF format on the QMS 3260 4032 Documentation CD ROM QMS 3260 4032 Print System Operation This manual guides you through the...

Страница 10: ...nywhere on the network Software Utilities CD ROM QMS Crown Network Notes Adobe Acrobat PDF format Refer to this document for network tips It discusses 3Com 3 Open Banyan VINES LAN Manager based LANs N...

Страница 11: ...ption Commands of the Reference manual In most cases only advanced users or system administrators need this information PostScript Reference Manuals Other manuals that contain PostScript information a...

Страница 12: ...uickTime You can print only the manual pages that you need The PDF formatted manuals have been enhanced for on screen viewing and nav igation Throughout each manual are numerous hotlinks to cross refe...

Страница 13: ...Windows and Macintosh plat forms Click the icon to play a QuickTime video clip of the procedure described in the text Use the Acrobat Reader Online Help for a more complete explanation of these featu...

Страница 14: ...configuration and lists the configuration menus Troubleshooting Setup Guides you through common problems that may occur during setup QMS Customer Support Provides product sales and support telephone n...

Страница 15: ...ormed exactly as described in the manual ACHTUNG Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise da sonst Verletzungsgefahr bestehen k nnte Chapter 2 Setting Up Your Printer...

Страница 16: ......

Страница 17: ...Good Location on page 2 2 Checking Shipment Contents on page 2 5 Registering the Printer on page 2 6 Getting Acquainted with Your Printer on page 2 7 Installing Consumables and Options on page 2 9 Pr...

Страница 18: ...g electromagnetic field such as that created by an air conditioner Away from items that can easily burn such as curtains and items that produce excessive vibration In an area with a temperature range...

Страница 19: ...0 12 3 1 42 106 cm 2 14 36 4 cm 3 8 20 cm 4 8 20 cm 5 18 46 cm 6 43 108 4 cm 1 2 3 4 5 6 1 2 3 4 5 6 1 42 106 cm 2 25 63 cm 3 8 20 cm 4 39 100 cm 5 18 46 cm 6 81 206 9 cm...

Страница 20: ...2 amps for a 220 240 V system Noise generating equipment should not be connected to the same electrical outlet as the printer The recommended frequency is 50 60 Hz 3 Hz for a 100 V system 50 60 Hz 3...

Страница 21: ...QMS 3260 4032 Print System Operation QMS 3260 4032 Print System Documentation CD ROM QMS 3260 4032 Print System Quick Setup QMS 3260 4032 Print System Getting Started this manual QMS 3260 4032 Print...

Страница 22: ...for sales and support locations and telephone numbers You can register your printer through our World Wide Web site http www qms com support prodreg To register by mail fill out and send in your war...

Страница 23: ...6 7 3 12 3 0 Before installing the consumables and operating the printer you should become famil iar with the components and areas of your printer...

Страница 24: ...6 7 3 Duplexer Face Up Tray High Capacity HCIF High Capacity Input Feeder HCIF Output Stacker HCOS...

Страница 25: ...up page More information about start up pages is included in the Reference manual Note The number of sheets faces printed statistics on the start up page will differ from the number of sheets faces p...

Страница 26: ...Now that you ve set up your printer and installed any options included refer the follow ing chapter to connect it either directly to a computer or to a network Chapter 3 Printer to Host Connections...

Страница 27: ...Making a Parallel Connection on page 3 2 Making a Serial Connection on page 3 4 Connecting to an Ethernet Network on page 3 5 Drivers and Utilities on page 3 7 Macintosh Printing Software on page 3 17...

Страница 28: ...nd using an Ethernet or serial connection for better communication 3 Install a printer driver See Drivers and Utilities on page 3 7 Interface cables are not included with your printer If you re replac...

Страница 29: ...while the Centronics cable may be longer 1 Turn off both the printer and the computer 2 Connect the computer and the printer using a parallel cable a Connect the 25 pin end of the cable to the comput...

Страница 30: ...odem assembly you have you may also need a 9 to 25 pin adapter See appendix B Tech nical Specifications in the Reference guide for cable pin outs or your cable vendor for more specific cable assembly...

Страница 31: ...ction are the minimum steps needed to get your printer up and printing For complete installation information refer to the QMS CrownNet Setup Guide on the QMS Software Utilities CD ROM For information...

Страница 32: ...inter interface For a complete discussion of all of the configuration options available through the Administration Communications Resident NIC CrownNet menu see the QMS CrownNet Setup Guide on the sof...

Страница 33: ...ion for instruc tions on sending documents to the printer However if you want to be able to use all your printer s special features or if you ve never printed to a PostScript printer before we recomme...

Страница 34: ...A QMS Cus tomer Support for information Also check to see if application notes tips for printing from specific applications are available for your application from Q FAX or the QMS website Appendix A...

Страница 35: ...ORM WINDOWS DRIVERS ADVPS2 directory where x is the drive in which you installed the CD ROM in step 1 QMS INF displays in the File Name list 11 Choose OK to return to the Install from Disk window 12 C...

Страница 36: ...default driver settings through the Start Settings Printers menu Use the online help in the driver for information on driver settings Note This driver will also work for Windows 95 98 but we recommend...

Страница 37: ...rinter Utilities Setup Windows 3 1 Windows for Workgroups 3 11 In Explorer change to the direc tory in which you inserted the CD ROM in step 1 and then double click the SETUP EXE icon 3 In the Welcome...

Страница 38: ...d to be installed using Start Settings Printers Windows 95 or Control Panel Windows 3 1 or Windows for Workgroups 3 11 The program also copies PPD and PDF files into separate subdirectories under the...

Страница 39: ...setting of Compress Output This feature decreases the time the file stays out on the network because the data is compressed at the host transferred to the printer and then decompressed However for use...

Страница 40: ...Windows NT 4 0 or a QMS Level 2 Windows NT 4 0 printer driver has been previously installed you must use the reinstallation procedure on page 15 1 With Windows NT 4 0 running insert the QMS Software...

Страница 41: ...choose Cancel to exit from the setup program 15 Remove the CD ROM and store it in a safe place Reinstallation Note If a Microsoft Windows NT 4 0 or a QMS Level 2 Windows NT 4 0 printer driver has bee...

Страница 42: ...pd 3x alpha QMS4032 ppd 7 Type a printer description in the Description edit box 8 Select Print and choose Other 9 Select LPR Port 10 Check with your system administrator the correct IP address of the...

Страница 43: ...l is the spool directory and QMS3260 is the port name 11 Choose Okay and close the Print Manager 5 If you re replacing a PostScript laser printer you can probably start printing now with the printing...

Страница 44: ...if needed Custom Install allows you to choose the options you want to install This is used to install software for older QMS products The amount of available space on your hard disk and the amount of...

Страница 45: ...Guide Explains how to use Remote Con sole to control printing from a workstation anywhere on the network Your network documentation Contains information on printing QMS Network Print Monitor for Windo...

Страница 46: ...w that you ve connected your printer to a computer continue with chapter 4 Con trol Panel and Menu Flowcharts in this manual to learn about the printer s control panel keys indicators and message wind...

Страница 47: ...Operating the Control Panel on page 4 2 Operator Control Menu on page 4 14 Administration Communications Resident NIC CrownNet Menu on page 4 16 Installation Menu on page 4 21...

Страница 48: ...ndow provides status and configuration information Status messages are listed in chapter 5 Troubleshooting Printer Problems of the Operation manual Printer configuration is explained in chapter 2 Prin...

Страница 49: ...line status When off line the printer continues printing until it has finished all jobs received but it doesn t accept any new data Although jobs continue to compile and print using the data already r...

Страница 50: ...button to cancel a change before pressing the Select buttons to return to a previous menu or to return to a previous character when entering character information Press the Select button to access a m...

Страница 51: ...ss the printer con figuration menu Press the control panel buttons in the order shown The printer responds by displaying a status message or configuration menu in the message win dow Menu Administrati...

Страница 52: ...in the following table Note You may need to press the Next button more than once to advance through the list of selections or options Press this button to The message window reads Online Turn off the...

Страница 53: ...arallel Emulation menu PARALLEL EMULATION Select Access the Emulation menu EMULATION ESP Previous Advance to the Emulations PostScript menu EMULATIONS POSTSCRIPT Select Select PostScript as the defaul...

Страница 54: ...of the input field the character farthest to the right and press the Select button or move to the first character of the input field the character farthest to the left and press the Menu button When...

Страница 55: ...e indicator and readies the printer for configuration IDLE Menu Access the configuration menu CONFIGURATION OPERATOR CONTROL Next Advance to the Administration menu CONFIGURATION ADMINISTRATION Select...

Страница 56: ...ng percent 50 IS SELECTED After 3 seconds you are returned to the HP GL Scaling Percent menu HP GL SCALING PERCENT Online or Menu Exit from the menu Online or return to the previous menu Menu You are...

Страница 57: ...OW in the control panel message window If this message appears select YES to restart the printer and have the change s take effect immediately or select NO to wait until you manually restart the print...

Страница 58: ...er responds by displaying a status message in the message window Press this button to The message window reads Online or Menu Exit from the menu Online or return to the previous menu Menu and be promp...

Страница 59: ...4 21 For complete information on all of the menus and menu options refer to chapter 2 Printer Configuration in the Reference manual The following conventions are used in the menu charts Some menu choi...

Страница 60: ...Face up Order Reverse Normal Chain Inputbins Off On On Any Chain Option Multipurpose Sz Letter Legal Folio Executive 11x17 A3 A4 A5 B4 B5 Statement Postcard COM10 DL Monarch C5 Envelope Accounting Mod...

Страница 61: ...ror Handler Quick Config Manual Config Enable Disk Swap Toner Low Act Energy Saver Def Resolution Maintenance Image Alignment Default Paper Inputbin 1 7 Name Outputbin 1 5 Name Page Recovery Toner Low...

Страница 62: ...esident NIC CrownNet Mode Min K Spool Def Job Prio PS Protocol Spooling HW Config Factory Soft On On Idle On Input Idle Address No Yes No Yes No Yes Address Page Reset Reset Ring Speed Source Routing...

Страница 63: ...CP IP Protocol Network Ident Connection Zone Name Disabled LaserWriter QMS RC Res Conventional Spooling Zone Part 1 Zone Part 2 Enabled HP Zoner Res Both Default Idle Administration Communications Res...

Страница 64: ...0 Common EtherTalk LAN Manager NetWare TCP IP Protocol Printer Name Default Disabled Yes No Enabled Idle Administration Communications Resident NIC CrownNet Optional NIC Optional...

Страница 65: ...e Srv Name 3 PServer Name 2 Printer Name 3 Frame Type 802 3 IPX Addr Ether2 IPX Addr 802 2 IPX Addr Default PServer Name 1 PServer Name 2 PServer Name 3 Job Check Delay Conf Check Delay Burst Mode PSe...

Страница 66: ...on Communications Resident NIC CrownNet Internet Default Secure Accnting LPD SNMP Mask Chan Assignment NMS 1 5 Router Address Files Timeout Banner None Community Internet Address Access Remove Passwor...

Страница 67: ...7 Operator Control Idle Administration Installation Enter password Use Operator Pwd Off On Admin Password Enter password Use Admin Pwd Off On Operator Passwrd Optional...

Страница 68: ......

Страница 69: ...Notes on Installing Printer Description Files on page 5 2 Printer Problem Checklist on page 5 5 Placing a Service Call on page 5 7...

Страница 70: ...m SETUP EXE copies PPD and PDF files into separate subdirectories under the specified installation directory See the QMS Level 2 Windows Driver for more detailed driver information Online help is pro...

Страница 71: ...p to use its own algorithms when converting RGB data to CMYK for separations Unless these tags are disabled possible in all versions except 3 01 Photoshop converts all RGB data to CMYK rather than let...

Страница 72: ...tory on the Windows driver disk for complete WPD installation and removal instructions This application won t print EPS Encapsulated PostScript images if the PostScript driver isn t PSCRIPT DRV This a...

Страница 73: ...ng factor set in the driver is independent of any scaling factor set in an appli cation While the application s scaling factor is likely to affect the size and placement of image elements the driver s...

Страница 74: ...message displays and the Error indicator lights go to one of the following sections in this chapter on clearing a media jam 3 Is the printer receiving data from the computer If the Data indicator blin...

Страница 75: ...A QMS Customer Support If you ve determined your printer needs to be examined by a QMS service technician contact your QMS vendor or QMS National Service for work inside the US or one of the QMS inte...

Страница 76: ...irmware revision number for your printer It is listed on both the status and startup pages 10 If you can print have a status page available Your service representative needs to know these things prior...

Страница 77: ...Sources of Support on page A 2 QMS World wide Offices on page A 4...

Страница 78: ...t printer specifications options accessories consumables and prices In the United States and Canada call 800 633 7213 to reach Q FAX In all other countries call 334 633 3850 Have your fax number handy...

Страница 79: ...type of host computer you re using The type and version of operating system you re using The interface you re using and if serial the protocol for example XON XOFF The application and version you re u...

Страница 80: ...334 639 3347 National Service Service Information Installation and Maintenance Pricing 1 800 762 8894 On Site Service and Depot Repair Information 1 800 858 1597 7 00 am 7 00 pm Central Time Spare Pa...

Страница 81: ...ium Netherlands and all unlisted coun tries Planetenbaan 60 Corner Plaza 3606 AK Maarssen The Netherlands 31 346 551333 Fax 31 346 550170 Internet http www qms nl V lizy Plus 1 Bis Rue du Petit Clamar...

Страница 82: ...01 30 Fax 46 8 600 01 33 Saskay House Unit 24 Sunninghill Business Park Peltier Road Sunninghill Johannesburg Republic of South Africa 27 11 807 6957 Fax 27 11 807 6960 United Kingdom and Ireland Old...

Страница 83: ...otoshop 5 3 Aldus PageMaker 5 3 Persuasion 5 4 Application Notes QMS 3 8 PC 3 8 Buttons Control panel 4 3 Cabling 10BaseT 100BaseTX 3 5 Ethernet 3 5 Network 3 5 Parallel 3 2 PC interface 3 2 3 4 Seria...

Страница 84: ...ion Acrobat 1 5 Hard copies 1 7 Overview of this manual 1 8 Standard 1 3 Driver Macintosh 3 17 PC 3 7 PostScript emulation 3 8 Windows 3 1 installing 3 10 Windows 95 98 installing 3 8 Windows for Work...

Страница 85: ...ion 5 4 Photoshop 5 3 Power LED Will not light 5 5 Power requirements 2 4 Energy Star compliance 2 4 Printer Control panel 3 6 4 2 Location requirements 2 2 Message window 4 2 Overview 2 7 Power requi...

Страница 86: ...Reboot Now 4 11 Status page Will not print 5 6 Support QMS Customer A 2 Internet A 2 Technical A 3 United States A 4 World wide A 4 Technical support QMS A 3 Troubleshooting Checklist problem 5 5 ESP...

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