PureTools PT-SP-HD14BT, Руководство пользователя, Страница: 25 / 28

User Manual
PT-SP-HD14BT
25
9. Troubleshooting & Maintenance
Problems Potential Causes Solutions
Colour losing or no
video signal output in
HDMI display.
The connecting cables may
not be connected correctly
or it may be broken. Check whether the cables
are connected correctly
and in working condition.
The display is not
compatible with the present
output resolution.
Make sure the resolution
of the display(s) is
compatible with the
present resolution.
No HDMI signal output
in splitter while local
HDMI input is in normal
working state.
The connecting cables may
not be connected correctly
or it may be broken. Check whether the cables
are connected correctly
and in working condition.
Splash screen in output
devices. Poor quality of the
connecting cable. Change for another cable
of good quality.
Static becomes stronger
when connecting the
video connectors.
Bad grounding.
Check the grounding and
make sure it is connected
well.
Note: If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.