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TROUBLESHOOTING
SmartBurner
is a carefully engineered product. Many times, what may appear to
be a product issue, under certain conditions, is a normal operating characteristic
of the stove or product.
TROUBLE
PROBABLE CAUSE
REMEDY
Entire range does
not operate
Blown fuse/tripped
circuit breaker.
Replace fuse/reset circuit
breaker.
Cord/plug not
attached to wall outlet.
Make sure cord/plug is
plugged tightly into outlet.
Power Outage.
Check house lights to be sure.
SmartBurner
plates
do not heat
Control knob set too
low.
Turn knob slightly higher until it
starts heating.
Incorrect element knob
is turned on.
Ensure the correct element
knob is turned on.
SmartBurner
is not
properly plugged into
the socket.
SmartBurner
terminals or
socket may be
damaged or corroded.
Re-plug the plate into the
socket. Clean or replace
defective components.
Ensure
knob is set to OFF and the
SmartBurner
plates are
completely cool.
Cooking utensils have
uneven bottom.
Replace cooking utensil with
good quality, flat-bottomed
pot or pan.
SmartBurner
plate glows
red
Temperature is not
being controlled.
STOP USING IMMEDIATELY
Contact Pioneering
Technology for service.
SmartBurner
plate
not hot
SmartBurner
not
functioning properly.
Contact Pioneering
Technology for service.